Top 200 It Jobs in Brookfield Wi

IT Help Desk Analyst 1
Walbec Group —Waukesha, WI
- Full-time
- Windows
- Associate's degree
- Entry level
- Profit sharing
- Paid parental leave
IT Support Desk Engineer I
HEARTLAND BUSINESS SYSTEMS LLC —Pewaukee, WI
- Full-time
- Analysis skills
- Travel
- Conflict management
- On-the-job training
Quick Apply
Senior Manager- Cybersecurity & Infrastructure
Palermo Villa, Inc. —Milwaukee, WI
- Office
- 3 years
- Master's degree
- Paid holidays
- Health insurance
Quick Apply
4d
Pc Technician Support
TEKsystems —Milwaukee, WI
- $20 - $22 an hour
- Contract
- Mid-level
- Organizational skills
- Fair chance
- Commuter assistance
- Health savings account
Quick Apply
3d
IT Support Technician/Help Desk Analyst
Cube Hub Inc —Milwaukee, WI
- $24 - $25 an hour
- Temporary
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
21h
Technology Support Analyst (On-Site)
Foley & Lardner LLP —Milwaukee, WI
- $58,100 - $81,300 a year
- Full-time
- Mid-level
- High school diploma or GED
- Travel
IT User Support Specialist II
Milwaukee Bucks, LLC. —Milwaukee, WI
- $60,000 - $62,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Helpdesk Specialist
MRA-The Management Association Inc —Waukesha, WI
- $25 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
IT Project Manager (Applications Analyst)
WEC Energy Group (WEC) —Pewaukee, WI
- $68,436.68 - $135,761.08 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
1d
IT Specialist - Business Analyst
Eaton —Menomonee Falls, WI
- $113,000 - $165,000 a year
- Hybrid work
- Background check
- Mid-level
- Office
- Retirement plan
11d
Senior Desktop Support Analyst
UW Credit Union —Wauwatosa, WI
- From $75,800 a year
- Full-time
- Office
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
4d
Systems Engineer I
Impact Networking —Brookfield, WI
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
IT Manager - Corporate
AB Data Ltd —Milwaukee, WI
- $110,000 - $140,000 a year
- Extended hours
- Hybrid work
- Microsoft Excel
- Computer Science
- 5 years
6d
Service Support Specialist
Delta Medical Systems —Brookfield, WI
- $24 - $30 an hour
- Full-time
- Hybrid work
- Office
- Microsoft Office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
8d
Helpdesk Technician
CCA Technology —Waukesha, WI
- $45,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Scripting
- In-person
- Paid holidays
- Health insurance
Quick Apply
Information Technology Manager
Association of Equipment Manufacturers —Milwaukee, WI
- $78,500 - $82,100 a year
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Office
Infrastructure Supervisor
Eaton —Waukesha, WI
- $97,000 - $143,000 a year
- On call
- Hybrid work
- Background check
- Microsoft Outlook
- English
- Retirement plan
IT Consultant
2W Technologies, Inc. —Pewaukee, WI
- Full-time
- Azure
- Mid-level
- Office
Quick Apply
Phone Support Technician
Satisloh —Germantown, WI
- Full-time
- Mid-level
- Office
- Travel
- Free parking
- Flexible schedule
Operations and IT Coordinator
Notre Dame School of Milwaukee —Milwaukee, WI
- Weekends as needed
- Classroom
- Google Workspace
- Windows
Quick Apply

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IT Help Desk Analyst 1

Walbec Group -
Waukesha, WI

Apply Now

Job Details

Full-time

Benefits

Profit sharing
Paid parental leave
Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Opportunities for advancement

Qualifications

Computer operation
Windows
Computer hardware
Desktop applications
Productivity software
Associate's degree

Full Job Description

Job Description:

About Walbec Group

Walbec produces high-quality construction materials and delivers unparalleled professional design, engineering and construction services at its six companies, including Payne and Dolan, Northeast Asphalt, Zenith Tech, Parisi, Premier Concrete, and Construction Resources Management. Whether building bridges, stabilizing shorelines, rehabilitating structures, or providing site engineering and construction solutions for solar , Walbec is your bridge to expertise in construction and engineering.

With safety and ethics at the core of everything we do, our experienced professionals are hard at work on commercial and industrial sites throughout the Midwest.

The Position:

Provide basic level end-user support for all business units within the Walbec Group. This includes documenting incident tickets within the service desk application, initial triage and remediation of reported issues, and escalation to higher-level support as needed. This support can be delivered through various methods including telephone, chat, video, remote desktop access, and in-person assistance.

End User Support

Responsible incident reporting through telephone calls, chat, email, or in person
Responsible for creating incident tickets for each new incident reported to the service desk
Perform initial triage and diagnostic troubleshooting to determine cause and remediate if possible
Escalate incident tickets to support after initial triage has been completed and basic diagnostic information has been assembled and documented in the incident ticket
Prioritize and schedule incident resolution with end users when required
Provide support through end user education for the operation of technology including computers, printers, fax machines, smartphones, tablets, and video conferencing equipment
Test and validate fixes for reported issues to ensure problem resolution
Perform post resolution follow-ups to ensure end-user satisfaction

Hardware Support

Utilizes various diagnostic tools to perform troubleshooting including: SysInternals Suite, Event Viewer, Resource Monitor, and Task Manager
Access system, driver, and application updates through various resources including the internet
Perform setup, configuration, and asset tagging of all End User Devices
Perform preventative maintenance including checking and cleaning end user devices when needed and during the off-season period
Maintain working knowledge of trends and best practices in regards to desktop and Laptop PC hardware and software
Maintain list of hardware and software support contact information

Requirements:

Associates Degree related to Information Technology
1 Year of Experience in Similar role in place of Associate Degree
Basic knowledge of Microsoft Windows desktop operating systems
Basic knowledge of Microsoft Office Suite
Basic knowledge of computer hardware and software
Basic knowledge of networking design and terminology

The Benefits:

Competitive compensation aligned with industry standards

Employer Paid M edical P lan with H R A contribution ( eligibility requirements )

Dental, Vision, and L ife I nsurance

Flex Spending Account (FSA)

Employee Assistance Program (EAP)

Company-paid s hort and long-term disability coverage

Paid parental leave

Generous PTO and paid holidays

Profit sharing

Robust Walbec training and professional development program

Ongoing career growth opportunities

We are an Equal Employment Opportunity (EEO) and Affirmative Action employer, and it is our practice to provide equal employment opportunities to all qualified applicants. In addition, it is the policy of the Company to comply with applicable federal, state and local laws governing nondiscrimination in employment in each locality in which the Company has employees. Women and minorities are encouraged to apply!

Apply Now

Refine Your Search

it jobs in brookfield wi

IT Help Desk Analyst 1

IT Support Desk Engineer I

Senior Manager- Cybersecurity & Infrastructure

Pc Technician Support

IT Support Technician/Help Desk Analyst

Technology Support Analyst (On-Site)

IT User Support Specialist II

IT Helpdesk Specialist

IT Project Manager (Applications Analyst)

IT Specialist - Business Analyst

Senior Desktop Support Analyst

Systems Engineer I

IT Manager - Corporate

Service Support Specialist

Helpdesk Technician

Information Technology Manager

Infrastructure Supervisor

IT Consultant

Phone Support Technician

Operations and IT Coordinator

I want to receive the latest job alert for it in brookfield wi

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