The Department Housing and Residential Life is currently seeking a senior secretary to join our dynamic team! The successful candidate will join a student-centered, innovative, and fast-paced team that is committed to exceptional service. We are looking for someone who is detail oriented and motivated to serve our on-campus students and families with high quality customer service. Bring your energy, creativity, and administrative skills to a vital role that shapes the residential experience for thousands of students and guests each year. This role serves as the front door to the residential experience and helps our students thrive. If you enjoy solving problems, building connections, managing multiple priorities, and creating exceptional service experiences, we invite you to bring your energy and talents to our team. Make an impact by helping create a welcoming and well-organized community for students, families, and campus partners.
Housing and Residential Life provides an exemplary on campus living experience for over 4,500 South Dakota State University students and 3,200 guests. This is achieved through community building, engagement, premiere facilities, and creating a positive relationship with our residents and guests.
This position is located in Brookings.
Must be authorized to work in the U.S. Sponsorship is not available for this position.
Job Responsibilities:
This position serves as the office manager and oversees the efficient functioning of the front-end operations of the Department of Housing and Residential Life, maintains high quality customer service, and supports the administrative needs of the department. This position will provide primary supervision of student employees and will process exemption requests and maintain records for animal requests and animal documents.
Benefits:
SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions. Relocation benefits are available per university’s guidelines.
Knowledge, Skills & Abilities:
Knowledge of:
- Customer service practices
- General clerical and office experience
- Supervision techniques
- Computer software and systems (Microsoft Office, Excel, Outlook, Banner)
- Organization practices
Skills & Ability to:
- Foster a welcoming and respectful environment through positive interactions and effective communication.
- Exercise independent judgment in evaluating conflicts and making effective decisions.
- Communicate information both in a written and verbal manner clearly and concisely.
- Maintain professionalism and confidentiality.
- Multi-task and prioritize projects to meet competing deadlines.
- Learn new processes and demonstrate adaptability.
- Attention to detail.
Application Procedures:
This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. Email applications will not be accepted.
Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check. SDState is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University’s Drug and Alcohol Testing Policy 4:14.
