Assistant Manager at United Concessions Group
Cleveland Hopkins Airport —Cleveland, OH
- $20 - $26 an hour
- Part-time
- No education required
- Sales
- Ability to walk for extended periods
- Profit sharing
- Paid training
Quick Apply
Administrative Assistant
Cleveland Diagnostics Inc. —Cleveland, OH
- $25 - $29 an hour
- Monday to Friday
- Microsoft Excel
- Writing skills
- Office
- Paid holidays
- Disability insurance
Assistant Front Office Manager ** Extra Wellness Day Off Each Month!
Hyatt Regency Cleveland —Cleveland, OH
- Mid-level
- Hotel
- Supervising experience
- Paid holidays
- Health insurance
Assistant General Manager
Terrasana —Parma, OH
- $50,000 - $55,000 a year
- Weekends as needed
- Mid-level
- 21 years or older
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
Leasing Agent and Assistant Property Manager
ORG Holdings Limited —Medina, OH
- From $21 an hour
- Full-time
- Office
- High school diploma or GED
- Travel
- Health savings account
- Health insurance
Quick Apply
Assistant Manager
Dunkin' —Aurora, OH
- 18 years or older
- Sales
- Restaurant management
- Health insurance
- Dental insurance
Quick Apply
2d
Assistant General Manager
Shake Shack —Westlake, OH
- $54,371.20 - $69,929.60 a year
- Full-time
- Sales
- Fast casual restaurant
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
11d
Assistant General Manager - Broadview Heights
honeygrow —Broadview Heights, OH
- $20.50 - $22.50 an hour
- Email
- Hospitality
- 18 years or older
- ServSafe
- Commuter assistance
- Health insurance
Quick Apply
Assistant Manager
Condado Tacos —Orange, OH
- $50,000 - $60,000 a year
- Full-time
- Casual dining restaurant
- Sales
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
4d
Construction Administrative Assistant
Pleasant Valley Corporation —Medina, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
General Manager
Wendy's —Independence, OH
- $45,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Restaurant General Manager
Confidential —Cleveland, OH
- $54,000 - $62,500 a year
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Assistant Manager
Arby's —Macedonia, OH
- Team management
- Quick service & fast food restaurant
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
Shift Manager
Arby's —North Ridgeville, OH
- $14.00 - $16.75 an hour
- Full-time
- No education required
- Customer service
- Quick service & fast food restaurant
- Paid training
- Health savings account
Quick Apply
Track Supervisor
K-1 Speed Inc —Avon, OH
- 8 hour shift
- 18 years or older
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
Chipotle —Lakewood, OH
- Overtime
- Ability to walk for extended periods
- Fast casual restaurant
- Mid-level
- Health insurance
- Dental insurance
14d
Assistant Manager
3393 Panera Bread Tiedeman Road —Brooklyn, OH
- $44,000 - $48,000 a year
- Full-time
- Background check
- 18 years or older
- Sales
- Paid training
- Health insurance
Quick Apply
Join the Taco Bell Team – Shift Lead- Proud. Bold. Level Up
Taco Bell —North Ridgeville, OH
- From $12 an hour
- 8 hour shift
- 18 years or older
- High school diploma or GED
- Driver's License
- Paid training
- Health insurance
Quick Apply
4d
Assistant Manager
4625 Panera Bread Harvard Park DT —Warrensville, OH
- $44,000 - $48,000 a year
- Full-time
- Background check
- 18 years or older
- Sales
- Paid training
- Health insurance
Quick Apply
Assistant Manager
4652 Panera Bread Mayfield DT —Mayfield Hts, OH
- $44,000 - $48,000 a year
- Full-time
- Background check
- 18 years or older
- Sales
- Paid training
- Health insurance
Quick Apply

I want to receive the latest job alert for assistant general manager in brooklyn, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

assistant general manager jobs near brooklyn, oh

Administrative Assistant jobs in Cleveland, OH

Restaurant General Manager jobs in Cleveland, OH

Household Manager jobs in Denver, CO

Assistant General Manager jobs in Greenville, NC

Practice Manager jobs in Charlotte, NC

Assistant General Manager jobs in Fraser, MI

Dental Assistant jobs in Bowie, MD

Live In Personal Assistant jobs in New York, NY

Assistant General Manager jobs in Hawaii

Assistant General Manager jobs in La Puente, CA

Concession Manager jobs in Illinois

Assistant City Manager jobs in Ohio

Concession Manager jobs in Saint Paul, MN

Dietary Manager jobs in Kansas City, MO

Facilities Manager jobs in Illinois

Concession Manager jobs in Lexington, KY

Concession Manager jobs in Tampa, FL

Warehouse Supervisor jobs in Richmond, VA

Railroad Track Worker jobs in New York State

Teacher Certification Supervisor jobs in Texas

Assistant Manager at United Concessions Group

Cleveland Hopkins Airport -
Cleveland, OH

Quick Apply

Job Details

Part-time | Full-time
$20 - $26 an hour

Benefits

Profit sharing
Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Flexible schedule
Referral program

Qualifications

Customer communication

Full Job Description

Job Description: Assistant Manager – Airport Restaurant Operations at United Concessions Group

Position Summary

The Assistant Manager supports the General Manager in overseeing the daily operations, team performance, guest experience, and financial results of a restaurant located within an airport environment. This role plays a key leadership position in ensuring operational excellence, maintaining brand standards, supporting team development, and delivering exceptional customer service in a fast-paced, high-volume setting.

The Assistant Manager serves as a shift leader and operational partner, helping to ensure compliance with airport regulations, food safety standards, and company policies while driving sales, profitability, and team member engagement. United Concessions Group operates multiple concepts within Cleveland Hopkins International Airport, including Chick-fil-A, Shake Shack, Potbelly Sandwich Shop, Bar Symon, 800 Degrees Pizza, Cantina Mexican Restaurant, Petit Gourmet, and additional expanding concepts

Key Responsibilities

Operations Management

Assist in directing and overseeing daily restaurant operations.
Support consistent execution of brand standards, food quality, and guest service expectations.
Ensure compliance with airport authority regulations, TSA requirements, health department standards, and company policies.
Monitor dining room, kitchen, and service areas to ensure cleanliness, efficiency, and organization.
Assist with inventory management, ordering, receiving, and product quality control.
Oversee shift operations and ensure smooth transitions between operating periods.
Address operational challenges and provide real-time solutions to maintain service excellence.

Financial Management

Support achievement of sales, profitability, and labor cost goals.
Assist in managing labor schedules based on business needs and passenger traffic.
Monitor food, beverage, and supply costs to minimize waste and maximize profitability.
Review daily sales reports and operational metrics.
Support inventory control procedures and accurate product accountability.
Contribute ideas and initiatives that improve operational efficiency and drive revenue growth.

Leadership & Team Development

Assist in recruiting, interviewing, hiring, onboarding, and training new team members.
Provide coaching, guidance, and continuous feedback to employees.
Foster a positive, inclusive, and engaging workplace culture.
Lead daily pre-shift meetings and communicate operational priorities.
Monitor team member performance and assist with performance evaluations and corrective actions when necessary.
Identify high-potential employees and support succession planning efforts.
Ensure adequate staffing levels and support coverage during peak travel periods.

Guest Experience

Deliver exceptional hospitality and customer service.
Serve as a visible leader on the floor, engaging with guests and team members.
Resolve guest concerns and complaints promptly and professionally.
Monitor guest feedback and implement service improvements when appropriate.
Ensure timely service delivery to accommodate traveler schedules and airport demands.
Promote a culture focused on exceeding guest expectations.

Safety & Compliance

Ensure adherence to food safety, sanitation, workplace safety, and security standards.
Support compliance with local, state, and federal regulations.
Verify completion of required employee certifications, airport badges, and security clearances.
Conduct routine operational and safety inspections.
Respond appropriately to emergencies, service disruptions, and airport-related operational challenges.
Maintain accurate records related to safety, training, and compliance requirements.

Relationship Management

Maintain positive working relationships with airport personnel, concession partners, vendors, and company leadership.
Support communication between restaurant operations and airport stakeholders.
Participate in operational meetings and training sessions as required.
Promote teamwork and collaboration across multiple airport restaurant concepts.

Qualifications

Education

Associate degree or Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
Equivalent combination of education and restaurant management experience will be considered.

Experience

2+ years of restaurant management or supervisory experience required.
Experience in high-volume restaurant, quick-service, airport, or hospitality operations preferred.
Demonstrated success leading teams and delivering strong guest service results.
Experience managing shifts and supervising teams of 10+ employees preferred.

Skills & Competencies

Strong leadership and team development skills.
Excellent communication and interpersonal abilities.
Strong organizational and time management skills.
Ability to multitask and make decisions in a fast-paced environment.
Problem-solving and conflict-resolution capabilities.
Basic financial understanding, including labor management and cost controls.
Proficiency with POS systems, scheduling software, inventory systems, and Microsoft Office.
Ability to work flexible schedules, including weekends, holidays, early mornings, and late evenings.

Physical Requirements

Ability to stand and walk for extended periods.
Ability to lift up to 50 pounds occasionally.
Ability to work in a high-volume, fast-paced environment.
Ability to work in varying kitchen and dining room conditions.

Key Performance Indicators (KPIs)

Sales performance and revenue growth
Labor cost management
Food and beverage cost control
Guest satisfaction scores
Team member retention and engagement
Speed of service metrics
Health and safety compliance results
Mystery shop and operational audit scores
Training completion and team member development progress

Compensation & Benefits

Competitive salary
Quarterly bonus opportunity
Health, dental, and vision insurance
Paid time off and holidays
Retirement savings plan
Professional development and career advancement opportunities
Opportunity to grow into General Manager and multi-unit leadership positions

Reports To

General Manager

Direct Reports

Team Trainers
Hourly Team Members (during assigned shifts)

This role is ideal for an emerging hospitality leader who enjoys working in a fast-paced airport environment, leading teams, developing talent, and delivering outstanding guest experiences. The Assistant Manager serves as a critical member of the leadership team and plays a key role in driving operational excellence, team engagement, and business success across United Concessions Group's diverse portfolio of restaurant concepts.

AAP/EEO Statement

The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.

United Concessions Group (UCG) is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. UCG will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

In the heart of Cleveland, CLE Airport has long welcomed travelers to the city. Since 1982, UCG has proudly managed popular spots like Chick-fil-A, Bar Symon, and Potbelly—ensuring every guest travels well, eats well, and is well while at CLE. Founded in 1979 by Joe and Hayat Rababy, and currently operated by her children and grandchildren, United Concessions Group (UCG) is a 100% family-owned and operated business dedicated to providing exceptional service and innovative culinary experiences to our guests. Inspired by our mission to be a positive, successful, people-centric concessionaire fully devoted to every opportunity we are fortunate to be a part of, UCG embodies a culture of hustle, continuous improvement, and unwavering dedication to our customers and partners.

Pay: $20.00 - $26.00 / hour

Pay:

Tips
Bonus pay

Benefits:

Flexible schedule
Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
Referral program
Employee discount
Paid training
Profit sharing

Job Type: fulltime, parttime

Schedule:

Weekend availability
Monday to Friday

Education: No education required

Work location: On-site

Quick Apply

Refine Your Search

assistant general manager jobs in brooklyn, oh

I want to receive the latest job alert for assistant general manager in brooklyn, oh

Related Searches

Explore jobs in more locations

Job Description: Assistant Manager – Airport Restaurant Operations at United Concessions Group

Position Summary

Key Responsibilities

Operations Management

Financial Management

Leadership & Team Development

Guest Experience

Safety & Compliance

Relationship Management

Qualifications

Education

Experience

Skills & Competencies

Physical Requirements

Key Performance Indicators (KPIs)

Compensation & Benefits

Reports To

Direct Reports