Top 362 Information technology Jobs in Brooklyn Park, Mn

Desktop Support Technician - Hardware
Ovation Workplace Services —Minneapolis, MN
- $20 - $23 an hour
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IAM Engineer - Minneapolis, Mn
Motion Recruitment —Minneapolis, MN
- Contract
- HIPAA
- Mid-level
- AWS
- Health insurance
- Dental insurance
11d
Software Support Engineer
Konik —Minneapolis, MN
- $100,000 - $110,000 a year
- Computer Science
- 5 years
- Windows
- Profit sharing
- Health savings account
Quick Apply
6d
Desktop Support Technician
Ovation Workplace Services —Minneapolis, MN
- $20 - $23 an hour
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Software Support Engineer
Micro Control Company —Arden Hills, MN
- $97,476 - $108,307 a year
- Full-time
- Computer Science
- 5 years
- Military
- Profit sharing
- Health savings account
Quick Apply
Technology Support, Level 1
Wayzata Public Schools —Wayzata, MN
- From $25.70 an hour
- Multiple hires
- Customer service
- Mid-level
- High school diploma or GED
- 403(b) matching
- Disability insurance
IT Desktop Service Specialist
North Memorial Healthcare —Robbinsdale, MN
- $24.63 - $36.94 an hour
- 8 hour shift
- Clean driving record
- Hospital
- Windows
- Health insurance
- Tuition reimbursement
Help Desk Technician I
Willdan —Minnetonka, MN
- $30 - $35 an hour
- Hybrid work
- Office
- Windows
- Microsoft Office
Quick Apply
3d
End User Support Technician
Marmon Foodservice Technologies, Inc. —Brooklyn Park, MN
- $55,000 - $65,000 a year
- Weekends as needed
- Azure
- Research
- Office
- Paid holidays
- Dental insurance
Quick Apply
Service Desk Analyst 1
Netrio —Golden Valley, MN
- $50,000 - $60,000 a year
- Entry level
Quick Apply
Technology Support Specialist (2 Positions Available)
Eden Prairie Schools —Eden Prairie, MN
- $28.51 an hour
- Multiple hires
- Customer service
- High school diploma or GED
- 1 year
11d
IT Support Specialist
Abraham Technical Services Inc —Rogers, MN
- $24 - $29 an hour
- Full-time
- Mid-level
- Organizational skills
- Communication skills
INGENYX- Desktop Support Administrator
Teleflex —Plymouth, MN
- $79,400 - $119,100 a year
- Overtime
- Spanish
- Azure
- 5 years
- Disability insurance
- Health insurance
Technology Support Specialist
Spring Lake Park School District 16 —Spring Lake Park, MN
- $55,000 - $65,000 a year
- Mid-level
- Windows
- Associate's degree
- Disability insurance
- Health insurance
13d
IT Help Desk Support Technician
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Opportunities for advancement
- Flexible schedule
IT Helpdesk Technician
Sagent Behavioral Health —New Brighton, MN
- $25.00 - $26.44 an hour
- Weekends as needed
- Hybrid work
- Azure
- Office
- Travel
- Paid holidays
- Disability insurance
Quick Apply
1d
IT Support Technician
Calabrio —Minneapolis, MN
- From $70,000 a year
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
8d
Desktop Support Technician II
Elior NA Corporate —Minneapolis, MN
- $26.00 - $28.90 an hour
- Full-time
- 5 years
- Mid-level
- Office
- Commuter assistance
- Paid holidays
Quick Apply
13d
Technology Help Specialist
University of Minnesota —Minneapolis, MN
- Online Application
- Background check
- Google Workspace
- Data analysis skills
Sr. Technology Support Specialist
Bridgewater Bank —Saint Louis Park, MN
- $30.90 - $34.63 an hour
- Hybrid work
- Research
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply

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Desktop Support Technician - Hardware

Ovation Workplace Services -
Minneapolis, MN

Quick Apply

Job Details

Full-time
$20 - $23 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Endpoint Security
Desktop support
Computer Science
IT user and group management
GPO
Laptop (troubleshooting support)
Incident management software
Encryption
Printer (troubleshooting support)
User training (technical support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
macOS administration
Mobile device management
Productivity software
Associate's degree
Hardware diagnostics
Peripheral hardware support
Active Directory
Ticketing system technical support
Information Technology

Full Job Description

POSITION DESCRIPTION

Hardware Technician / Desktop Support Technician

Department:

Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time

POSITION SUMMARY

The Hardware Technician / Desktop Support Technician provides hands-on technical support for end users by installing, configuring, troubleshooting, and maintaining desktop and laptop hardware, printers, peripherals, and related devices. This role also supports Windows, macOS, Microsoft 365, and enterprise applications while ensuring timely resolution of incidents and service requests through the IT ticketing system. The position requires a strong focus on hardware repair and maintenance, along with solid desktop support skills, excellent customer service, and the ability to work efficiently in a fast-paced environment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require.

 Provide first- and second-level technical support to end users for hardware, software, and application issues via phone, remote tools, and on-site support.

 Install, configure, troubleshoot, and repair desktops, laptops, monitors, docks, printers, scanners, and other peripheral devices.

 Perform hardware diagnostics, replacement of defective components, and routine preventive maintenance on end-user devices.

 Log, track, and update incidents and service requests in the IT ticketing system with accurate documentation and timely follow-up.

 Install, configure, upgrade, and troubleshoot Windows 10 and Windows 11 operating systems.

 Provide support for macOS devices and Apple hardware in the enterprise environment.

 Install and support Microsoft Office 365 and other approved enterprise applications.

 Assist with imaging, provisioning, deployment, and refresh of desktop and laptop systems.

 Support mobile device management for iOS and Android devices as required.

 Troubleshoot connectivity issues related to workstations, printers, and user devices.

 Coordinate with vendors for hardware warranty repairs, replacements, and escalation of complex technical issues.

 Support AV equipment, smart devices, and telecommunication devices as needed.

 Communicate clearly with end users regarding issue status, resolution, and next steps.

 Maintain inventory records for hardware assets, replacement parts, and peripherals.

 Perform other duties as assigned by management in support of departmental and organizational objectives.

MINIMUM QUALIFICATIONS

Education

 Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field; or an equivalent combination of education, training, and directly related work experience.

Experience

 Minimum of 18 months of hands-on experience in desktop support, hardware support, help desk, or IT support

 Demonstrated experience troubleshooting and repairing desktop and laptop hardware.  Experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications Preferred  CompTIA A+ certification or equivalent.

 Microsoft certifications such as Microsoft 365 Fundamentals or MCP.

 Any hardware support or device management certification is a plus.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

 Strong knowledge of desktop, laptop, printer, and peripheral hardware installation, configuration, and troubleshooting.

 Proficiency in Windows operating systems, Microsoft Office 365, Active Directory, and Group Policy Objects.

 Familiarity with macOS support and Apple device troubleshooting.

 Experience with helpdesk ticketing systems and IT service management practices.

 Ability to diagnose and repair hardware failures, including memory, storage, battery, motherboard, display, and docking issues.

 Knowledge of endpoint protection, device encryption, and mobile device management platforms.

 Strong problem-solving and analytical skills.

 Ability to manage multiple priorities and meet service-level expectations.

 Excellent verbal and written communication skills.

 Strong customer service orientation and professionalism.

 Ability to work independently and collaboratively in a team environment.

 Willingness to work outside standard business hours, including evenings or weekends, when required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

 Regularly required to sit, stand, walk, and use hands to operate standard office equipment.

 Frequently required to lift and/or move IT equipment weighing up to 50 pounds.

 May require bending, kneeling, crouching, or reaching to install or service equipment.

 Work is performed in an office, warehouse, or data center environment with moderate noise levels.

 May be required to travel between office locations or client sites.

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

DISCLAIMER This job description outlines the general nature and scope of the role and is not intended to be an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Computer hardware: 2 years (Required)
Desktop support: 2 years (Required)
Active Directory: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in brooklyn park, mn

Desktop Support Technician - Hardware

IAM Engineer - Minneapolis, Mn

Software Support Engineer

Desktop Support Technician

Software Support Engineer

Technology Support, Level 1

IT Desktop Service Specialist

Help Desk Technician I

End User Support Technician

Service Desk Analyst 1

Technology Support Specialist (2 Positions Available)

IT Support Specialist

INGENYX- Desktop Support Administrator

Technology Support Specialist

IT Help Desk Support Technician

IT Helpdesk Technician

IT Support Technician

Desktop Support Technician II

Technology Help Specialist

Sr. Technology Support Specialist

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