Top 5 Assistant hotel manager Jobs in Brunswick, Ga

Guest Service Representative
TOWNEPLACE SUITES - BRUNSWICK —Brunswick, GA
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Guest Service Representative
RESIDENCE INN - BRUNSWICK —Brunswick, GA
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Assistant Hotel Manager
American Cruise Lines —Brunswick, GA
- Full-time
- Bar
- Sales
- Military
- Dental insurance
- Vision insurance
Quick Apply

Related jobs to explore

Based on your search for assistant hotel manager

Dual General Manager
Hilton Garden Inn - Brunswick —Brunswick, GA
Build strong relationships with guests, ownership groups, community partners, and local businesses. Whether you're inspecting guest rooms, reviewing upcoming…
$100,000 - $120,000 a year
Quick Apply
Sales & Events Manager
Beachview Club Hotel —Jekyll Island, GA
The hotel is currently the area’s Traveler Ranked top hotel based on Trip Advisor reviews so the position would suit someone who can be focused on the details…
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
Quick Apply
13d
Hotel Assistant General Manager - Hampton Inn Polaris
Hampton Inn and Suites - Polaris, Columbus, Ohio —Columbus, OH
Manage the front office operations and supervising directly the front desk and breakfast staff. Bachelor’s degree in hotel management, business, or related…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for assistant hotel manager in brunswick, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

assistant hotel manager jobs near brunswick, ga

Leasing Agent jobs in Denton, TX

Guest Service Agent jobs in Maxwell Afb, AL

Work From Home Customer Service jobs in Baton Rouge, LA

Guest Service Agent jobs in Philadelphia, PA

Guest Service Agent jobs in Baytown, TX

Guest Service Agent jobs in Kauai, HI

Guest Service Agent jobs in Bozeman, MT

Guest Service Agent jobs in Big Bear Lake, CA

Guest Service Agent jobs in Long Island City, NY

Hospital Food Service jobs in West Palm Beach, FL

Guest Service Agent jobs in Utah

Travel Agent jobs in Phoenix, AZ

Assistant Hotel Manager jobs in Baton Rouge, LA

Assistant Hotel Manager jobs in Tukwila, WA

Medical Assistant jobs in Galveston, TX

Medical Assistant jobs in Reno, NV

Assistant Hotel Manager jobs in New York, NY

Assistant Hotel Manager jobs in Warner Robins, GA

Administrative Assistant jobs in Valparaiso, IN

Retail Store Manager jobs in Paramus, NJ

Guest Service Representative

TOWNEPLACE SUITES - BRUNSWICK
Brunswick, GA

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Hotel and accommodations payment processing
Cash amount verification
Phone communication
Answering guest questions
English
Conflict management
Property management systems (PMS)
Computer skills
General management
Office phone management

Full Job Description

Description:

Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.

Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff.

PREREQUISITES

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

Experience in service, sales, telesales or guest relations type of industry preferred
High school diploma or equivalent of same

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.

Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
Frequent Stay Program
Reservations procedures including cancellations and “walking” guest
Phone etiquette and answering procedures
Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
Manager on Duty functions when necessary or as scheduled

Skills:

Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Proficient in written and verbal English
Problem solving and conflict resolution skills

Abilities:

Multi task, remain associate and guest service centric.
Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
Assist with guest issues with professionalism, maintaining hospitable attitude

SPECIFIC RESPONSIBILITIES

Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
Promote and sell services/amenities of the hotel.
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.
Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
Check all credit cards for validity before the end of the shift.
Learn and utilize PMS.
Ensure all cash, check and miscellaneous departments are in balance at shifts end.
Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction.
Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.
Have a thorough working knowledge of emergency procedures.
Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Report any unusual occurrences or request to the manager.
Maintain certification from a responsible
Utilize Service Recovery Log and other necessary communication logs from shift to shift.
Maintain stock/cleanliness in the market area.
Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.
Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including weekends.

POSITIONS FOR POSSIBLE ADVANCEMENT

Assistant General Manager
Guest Service Manager
Guest Service Supervisor

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Quick Apply

Refine Your Search

assistant hotel manager jobs in brunswick, ga

Guest Service Representative

Guest Service Representative

Assistant Hotel Manager

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for assistant hotel manager in brunswick, ga

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected