Top 39 Call center Jobs in Brunswick, Me

Call Center Pharmacy Technician -$1,500 sign on bonus
Martin's Point Health Care —Portland, ME
- Weekends as needed
- Word processing
- Windows
- Administrative experience
Phone (Inbound) Customer Service ($24.64/hr)
Rock Coast Personnel —Portland, ME
- From $24.64 an hour
- 8 hour shift
- Typing
- In-person
- Entry level
- Paid time off
Quick Apply
Data Collection and Research Assistant
Market Decisions Research —Portland, ME
- $19 - $20 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Word processing
- Writing skills
- Free parking
- Disability insurance
Quick Apply
5d
Call Center- Customer Service Representative (Remote)
Automated Health Systems —Portland, ME
- Monday to Friday
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Portland, ME
- $17 an hour
- Part-time
- Remote
- Bilingual
- Mid-level
- Office
- Wellness program
- Opportunities for advancement
Quick Apply
10d
Propane Account Specialist
Dead River Company —Brunswick, ME
- $20 - $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Business development
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative I (Temporary)
SaviLinx, LLC —Brunswick, ME
- $19 an hour
- Temporary
- High school diploma or GED
- Mentoring
- Entry level
Quick Apply
Access Coordinator - Brunswick
Sweetser —Brunswick, ME
- $20 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
2d
Call Center Specialist
Camden National Bank —Gardiner, ME
- Full-time
- Computer skills
- Entry level
- Under 1 year
- Wellness program
- Paid holidays
TELECOMMUNICATOR (911 DISPATCHER)
City of Portland, Maine —Portland, ME
- $28.62 - $31.55 an hour
- Weekends as needed
- Background check
- Customer service
- Mid-level
- Wellness program
- Paid holidays
Call Specialist - Contact Center (211)
The Opportunity Alliance —South Portland, ME
- $19 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Driving
- 403(b) matching
- Paid holidays
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —South Portland, ME
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Inside Sales Insurance Specialist
AMBA —South Portland, ME
- $50,000 - $100,000 a year
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Remote/Hybrid Licensed Small Commercial Insurance Inside/Inbound Sales Consultant - September 28 start date
The Hartford —Portland, ME
- $46,800 - $70,200 a year
- Full-time
- Hybrid work
- Mid-level
- In-person
- Communication skills
Customer Support Consultant - Bilingual (French & English)
IDEXX —Portland, ME
- 8 hour shift
- Remote
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Service Dispatch Coordinator
Thayer LLC —Auburn, ME
- Full-time
- Microsoft Outlook
- ERP systems
- Office
Quick Apply
10d
French Bilingual, Partner Support Coordinator
Trupanion —Lewiston, ME
- $23 an hour
- Full-time
- Hybrid work
- Writing skills
- English
- Research
- Free parking
- Paid holidays
Veterinary Partner Support Coordinator - French Bilingual
Trupanion —Lewiston, ME
- $23 an hour
- Full-time
- Hybrid work
- Writing skills
- English
- Research
- Free parking
- Paid holidays
3d
Customer Service Representative – ON CALL
HEITECH SERVICES —Portland, ME
- Monday to Friday
- Computer literacy
- High school diploma or GED
- Fingerprint clearance
- Paid training
Quick Apply
Contact Center Technology Specialist, NICE CXone
Tyler Technologies —Yarmouth, ME
- $90,000 - $115,000 a year
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply

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Call Center Pharmacy Technician -$1,500 sign on bonus

Martin's Point Health Care -
Portland, ME

Apply Now

Job Details

Full-time

Qualifications

Pharmacy Technician License
High school diploma or GED

Full Job Description

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.

Position Summary

This role offers scheduled shifts between 8:00 AM and 5:00 PM, Monday through Friday. Enjoy the consistency of a predictable daytime schedule with no evenings or weekends, allowing for greater flexibility and improved work-life balance.

The Call Center Pharmacy Technician works collaboratively with all members of the Pharmacy Mail Order Team to provide world-class service to both the patients and staff of Martin's Point.

Job Description

PRIMARY DUTIES AND RESPONSIBILITIES

Utilizing superior customer service skills, responds to all patient and external customer requests via incoming phone call resulting in consistent First Call Resolution according to establish processes and protocols and within established quality metrics.
Processes all patient and external customer requests through appropriate coordination with on-site staff. Ensures messages and collected patient information is accurate and complete.
Ensures a positive patient experience through thorough information collection and retention of current patients.
Serves as a resource to patients and the Mail Order Pharmacy team.
Follows Standard Processes and Protocols related to mail order functions (med refills, order follow through/tracking, closing open data gaps for successful processing.
With supervisory support, the Call Center Pharmacy Technician tracks and follows up on work requested to be performed.
Participates in process improvement activities
Participates in daily huddles and regular team meetings to improve workflows and contribute to improving patient population outcomes
Demonstrates in-depth knowledge of Martin’s Point’s mission, vision, and multiple lines of business.

Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.

POSITION QUALIFICATIONS

Education:

HS Diploma or equivalent

Licensure/certification:

Active Pharmacy license for state applying prior to start date

Experience:

Experience working in an administrative and/or customer service-oriented environment required.
Experience in a contact center setting and/or in a patient services environment with pharmacy, billing, insurance processing or related tasks.

Knowledge:

Basic knowledge of telephonic skills for collection of data and information sharing
Demonstrates an understanding of and alignment with Martin’s Point Values.

Skills:

Windows Based Computer skills: data entry and word processing ability
Demonstrated telephone etiquette and positive interpersonal skills
Excellent organizational skills
Detailed oriented and excellent follow through skills

Abilities:

Ability to function independently and professionally
Ability to handle difficult conversations with patients and internal customers
Ability to analyze and problem solve
Ability to work with a variety of customers ranging from patients, internal customers, peers
Must be able to work flexible hours which may include weekends, evenings and holidays.

This position is not eligible for immigration sponsorship.

We are an equal opportunity/affirmative action employer.

Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]

Do you have a question about careers at Martin’s Point Health Care? Contact us at: [email protected]

Apply Now

Refine Your Search

call center jobs in brunswick, me

Call Center Pharmacy Technician -$1,500 sign on bonus

Phone (Inbound) Customer Service ($24.64/hr)

Data Collection and Research Assistant

Call Center- Customer Service Representative (Remote)

Part Time Customer Service Representative/Call Center Rep (Remote)

Propane Account Specialist

Customer Service Representative I (Temporary)

Access Coordinator - Brunswick

Call Center Specialist

TELECOMMUNICATOR (911 DISPATCHER)

Call Specialist - Contact Center (211)

Licensed Insurance Sales Representative (Remote / Home-Based)

Inside Sales Insurance Specialist

Remote/Hybrid Licensed Small Commercial Insurance Inside/Inbound Sales Consultant - September 28 start date

Customer Support Consultant - Bilingual (French & English)

Service Dispatch Coordinator

French Bilingual, Partner Support Coordinator

Veterinary Partner Support Coordinator - French Bilingual

Customer Service Representative – ON CALL

Contact Center Technology Specialist, NICE CXone

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