At ConvenientMD, we're on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.
At ConvenientMD we're on a mission to make good health more convenient for all - working to improve how patients and providers experience healthcare in New England. We exist to accelerate a healthcare future that is more effective and economically sustainable for everyone.
As a member of ConvenientMD, you will contribute to our vision and mission, bringing our shared values alive in your work and daily interactions with patients, team members and our community.
Our values of 'good health can't wait', 'start with trust', 'think outside in', and 'uplift others' provide the foundation for our actions, decisions and ability to accomplish the organizational mission and vision.
Job Summary:
Supervisory Responsibilities: This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.
Essential Job Functions- Limited X-Ray Technician:
- Prepare and perform radiologic procedures following CMD and ARRT protocols and procedures, working within the scope of practice of the LXMO license, utilizing all radiation protection and shielding equipment following ALARA principles.
- Navigate PACS system: confirm studies for interpretation, send studies to outside facilities, communicate with radiologists, and clarify discrepancies with teleradiology.
- Telephone communication including verification and clarification of outside radiology orders and requests for copies of radiographs taken at CMD.
- Ensure operation of clinical equipment by completing preventive maintenance requirements; calling for repairs or reporting repair needs to clinic Practice Manager.
Essential Job Functions: Clinical
- Efficiently switch between LXMO and MA responsibilities.
- Patient triage, including vital signs, medical history, and observational examination.
- Assist with any and all patient exams, testing, and procedures under the direction of the Provider.
- Perform blood draw/phlebotomy.
- Administration of medication and immunizations as outlined by the CMD Medical Assistant scope of practice.
- Assist with patient call backs to include, but not limited to, answering of patient questions within scope, reporting test results, medication/therapy changes.
- Ensure compliance with safety protocols and regulatory standards.
- Assists in maintaining adequate clinical supplies inventory by checking and notating when stock levels are low.
- Collaborate with Providers and other members of the clinic team to ensure a positive patient experience and supportive work environment.
Required Skills and Competencies:
- Proficient with Microsoft Office Suite or related software.
- Flexibility to work nights, weekends, Holiday and on-call duty.
- Demonstrates authenticity, understanding of others and promotion of strong relationships between self and patients, team members and the external community.
- Support your team members and patients through kindness; demonstrating understanding for others, and contributing to the creating a community of belonging within the organization.
- Excellent written and verbal communication skills to prepare reports and related documents and to maintain working relationships with physicians and other team members.
- Excellent organizational skills and attention to detail.
- Ability to maintain confidentiality with all patient information in accordance with HIPAA regulations.
- Strong analytical and problem-solving skills. Identifies better ways of working, be resourceful to achieve the best outcomes for patients, the team and the organization.
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
- Ability to prioritize tasks and to delegate them when appropriate.
- Provide accurate documentation of patient's medical history, records and reports with the support of Electronic Medical Recording software.
- Observes patients, charting and reporting changes in conditions such as adverse reactions to medication or treatment and takes necessary actions.
- Identifies better ways of working, demonstrating courage and resourcefulness to achieve the best outcomes for patients, the team and the organization.
- Demonstrates curiosity and a willingness to share your individual perspective & insights while fostering an openness to the perspective of others.
- Demonstrates authenticity, understanding of others and promotion of strong relationships between self and patients, team members and the external community.
- Supports your team members and patients through kindness; demonstrating understanding for others, and contributing to the creating a community of belonging within the organization.
Physical Requirements:
- Must be able to work 12 hour shifts in consecutive and or non-consecutive days.
- Prolonged periods of standing, bending, and reaching.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 50 pounds at times.
Education and Credentials:
- High school diploma required.
- Active LXMO certification
- Basic Life Supports (BLS) for Healthcare Professionals (Online Courses & Certifications Not Accepted).
- Collaborative team environment that encourages professional growth
- Urgent care services at no cost to our team members and their families
- Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
- 401k match after one year of service
- Access to our primary care (depending on location)
- Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
- Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
