Top 40 Guest service representative Jobs in Buchanan, Mi

Guest Service Representative
Four Winds Casino and Resort —South Bend, IN
- Microsoft Word
- Microsoft Excel
- Computer literacy
13d
Guest Service Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —South Bend, IN
- $13 - $15 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Guest Service Representative - Welcome Desk Talent
Aloft South Bend —South Bend, IN
- Part-time
- Computer literacy
- Basic math
- Data analysis skills
- Free parking
- Paid jury duty
Quick Apply
10d
Guest Service Representative
Extended Stay America —Mishawaka, IN
- $13.33 - $13.73 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
EVENT STAFF
Monterrey Security —South Bend, IN
- Part-time
- Pass drug screening
- University
- 16+ years old
Quick Apply
Seasonal Guest Services Representative
BWVR LLC —New Buffalo, MI
- $16 an hour
- Part-time
- Sales
- Ability to walk for extended periods
- Word processing
Quick Apply
PT Guest Care Associate
Martin's Super Markets —Saint Joseph, MI
- Part-time
- Ability to walk for extended periods
- Writing skills
- High school diploma or GED
Quick Apply
Nutritional Svcs Rep
Beacon Health System —South Bend, IN
- Overtime
- Word processing
- Computer literacy
- Writing skills
Romantix Retail-Part Time Sales Associate South Bend
Romantix —South Bend, IN
- $14 an hour
- Part-time
- 18 years or older
- Computer literacy
- Sanitation
Quick Apply
Cashier
Martin's Super Markets —Niles, MI
- Part-time
- Ability to walk for extended periods
- Merchandising
- High school diploma or GED
Quick Apply
Personal Shopper
Martin's Super Markets —Granger, IN
- Part-time
- Ability to walk for extended periods
- Research
- Mid-level
Quick Apply
PT, Service Clerk Associate
Martin's Super Markets —Saint Joseph, MI
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Travel
Quick Apply
10d
Service Clerk Associate
Family Fare —Dowagiac, MI
- Part-time
- Ability to walk for extended periods
- Sanitation
- High school diploma or GED
Quick Apply
13d
Convenience Store Associate
Martin's Super Markets —South Bend, IN
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Travel
Quick Apply
Romantix Retail-Part Time Sales Associate Elkhart
Romantix —Elkhart, IN
- $14 an hour
- Part-time
- 18 years or older
- Computer literacy
- Sanitation
Quick Apply
South Bend Kroc Center - Welcome Desk Associate
The Salvation Army Central Territory —South Bend, IN
- $12 an hour
- Part-time
- Background check
- Computer literacy
- English
Quick Apply
Gift Shop Clerk Casino
Four Winds Casino and Resort —New Buffalo, MI
- Part-time
- Merchandising
- Basic math
- English
Part Time Cashier
Martin's Super Markets —Mishawaka, IN
- Part-time
- Ability to walk for extended periods
- Merchandising
- High school diploma or GED
Quick Apply
PT, Cashier Associate
Martin's Super Markets —Saint Joseph, MI
- Part-time
- Ability to walk for extended periods
- Merchandising
- High school diploma or GED
Quick Apply
11d
Team Member
GENERATIONS ADVENTUREPLEX LLC —Mishawaka, IN
- Weekends as needed
- Ability to walk for extended periods
- Food service experience
- Reliable transportation
- Flexible schedule

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guest service representative jobs near buchanan, mi

Guest Service Representative

Four Winds Casino and Resort -
South Bend, IN

Apply Now

Job Details

13 days ago

Qualifications

Microsoft Word
Visitor query response
Computer operation
Microsoft Excel
Computer literacy
Basic math
Answering guest questions
Material handling equipment operation
Electric pallet jack

Full Job Description

SUMMARY:

Responsible for promoting the success of the player’s club by assisting guests through all facets of the membership process, promotional gift distribution/preparation, and seating of guests for ticketed functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Enrolls new guests in the player’s club.
Executes casino gift events.
Maintains a working knowledge of the player’s club in order to effectively explain same to guests.
Prepares promotional gift product by counting and unboxing product and, in some instances, palletizing product.
Transports promotional product from pre-event storage locations to promotional event locations through the use of a pallet jack.
Verifies guest identification for promotional event eligibility.
Redeems promotional gift coupons through database gaming software with a working knowledge of additional aspects of same. Identifies and verifies promotional drawing winners.
Distributes complimentary event tickets designated for casino customers at specified locations within the casino.
Uses ticket scanner equipment to accurately verify individual event tickets brought by patrons to event entry locations.
Seats patrons in designated locations as specified on individual patron tickets. Has a good working knowledge of event seating layout.
Assists as designated during other marketing events held at the property, including invited player parties, slot tournaments and Bingo.
Inspects and re-stocks player’s club printed material.
Issues complimentaries for guests when appropriate level of play has been established.
Assists in preparing necessary materials for guests arriving via scheduled bus line runs and charter buses.
Greets guests arriving via scheduled line run buses and chartered bus trips.
Provides smooth and efficient service to guests.
Resolves minor guest conflicts.
Maintains a working knowledge of casino facilities, as well as current and upcoming special events, in order to advise guests and fellow employees, whenever possible.
Facilitates the flow of information throughout the department by attending scheduled departmental meetings.
Ensures a maximum level of guest service and satisfaction is achieved and maintained.
Must be detail orientated and be able to manage multiple tasks.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

Creates an atmosphere of fun for all casino guests.
Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or G.E.D. preferred. One year of related experience preferred.

SPECIAL QUALIFICATIONS:

Must possess excellent communication skills. Must be computer literate with knowledge of Microsoft Word, Excel and other marketing programs. Must be detail oriented and well organized. Must be able to work under stressful conditions and coordinate multiple projects.

Willingness and ability to be trained on operation of an electric pallet jack for certification is required.

Applicant must successfully complete screening for essential job functions

This position requires a Level 4 Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.

The employee must frequently lift and/or move up to fifty (50) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Applicant must successfully complete screening for essential job functions

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate to high. When on the casino floor, the noise level increases. A casino environment is typically smoky.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service representative jobs in buchanan, mi

Guest Service Representative

Guest Service Representative (Front Desk Agent) - Birch Hill Suites

Guest Service Representative - Welcome Desk Talent

Guest Service Representative

EVENT STAFF

Seasonal Guest Services Representative

PT Guest Care Associate

Nutritional Svcs Rep

Romantix Retail-Part Time Sales Associate South Bend

Cashier

Personal Shopper

PT, Service Clerk Associate

Service Clerk Associate

Convenience Store Associate

Romantix Retail-Part Time Sales Associate Elkhart

South Bend Kroc Center - Welcome Desk Associate

Gift Shop Clerk Casino

Part Time Cashier

PT, Cashier Associate

Team Member

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