Duties Description This position provides various oversight within the Quality Supports department that includes Health Information Management department, Medicaid Compliance/Single Point of Contact department and Family Care and the Right's Facilitator.
This position will provide direct supervision to the Health Information Management Administrator, the Medicaid Compliance Liaison and the Family Care/Right's Facilitator of these areas.
This position will also complete data analytic responsibilities that include but not limited to the Quality Supports trending reports, annual comparison trend reports, and data for summary reports.
Responsible for the monitoring and revision of the agency Quality Improvement Plan and oversight to Beyond the Basics training program.
This position may require site visits to IRA’s and Day habilitation site for to identify areas of concerns in collaboration with State Operations to ensure the health and safety of all individuals.
Responsibilities may change due to the needs of the department.
LinkedIn:https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all
#LI-BD1
Minimum Qualifications Competitive Minimum Qualifications:
1. Permanent service as a Mental Hygiene Program Evaluation Specialist 3 or be eligible to transfer via section 70.1 or 52.6 of the Civil Service Law by having at least one year of permanent service in a qualifying title. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
For eligible 70.1 or 52.6 information, visit the Career Mobility Office at: http://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/titlesearch_action.cfm
When doing this search use your current title to see the titles you can transfer to.
Non-Competitive Minimum Qualifications:
1. A bachelor's degree and three years of professional program evaluation experience* in a human services setting**, which includes the design, modification, and/or utilization of data collection instruments and processes; conducting analysis; and the preparation of reports and other documents; all for the purposes of assessing program operations, improving program effectiveness and efficiency, and informing future program development.
Substitution: A master's or higher-level degree can be substituted for one year of non-supervisory experience.
- Qualifying program evaluation experience includes the following activities: determining or assisting in the determination of appropriate performance indicators for a program or organization; reviewing organizational performance to determine the level of compliance with the standards of oversight agencies; leading, facilitating, or participating in root cause analysis, failure mode and effect analysis, and performance improvement projects; designing and/or using existing outcome measurement instruments and processes; collecting, aggregating and analyzing data and presenting the results of the effort in reports and other documents; designing, modifying, and/or analyzing the results of client satisfaction surveys; collecting and maintaining monthly and quarterly data for regulatory bodies such as the Joint Commission; leading and/or participating in accreditation reviews and survey-readiness activities; and investigating critical incidents to identify deficiencies, patterns and trends, and in order to recommend remedial actions.
- Non-qualifying program evaluation experience includes, but is not limited to, conducting assessments of individual clients' needs, evaluating individual clients' outcomes, or administering psychological tests to individual clients; non-professional-level experience (e.g. secretarial or administrative support activities, even if the experience is gained in a qualifying program evaluation unit); or experience in which program evaluation responsibilities did not represent the preponderance of your duties (e.g., experience supervising or managing a clinical program area, in which you evaluated the effectiveness of your own program or used the reports and/or data prepared by program evaluation staff to improve day-to-day operations).
**A human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program.
Additional Comments APPLICATION PROCEDURE: Submit cover letter and résumé by July 31, 2026 to:
Human Resources Management Office
1200 East and West Road
Building 1, West Seneca Campus
West Seneca, NY 14224
E-Mail:
[email protected]
Fax: (716) 517-3715
**Please reference EOA #26-477bjd in all correspondence
When responding to this posting do not refer to the Vacancy ID#
It is preferable that any documents submitted electronically be in Adobe Acrobat (PDF) format.
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title.
At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.
- If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.
- The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies.
- Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.
- All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
- If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.
- Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA).
- If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at (518) 486-7222 or email [email protected] to obtain information and RA forms.
- Savings programs such as the U.S. Savings Bond and the College Savings Plan.
- Voluntary pre-tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.
- Access to the Employee Assistance Program (EAP) an assessment and referral service that connects employees with local service providers and support services to address their personal needs.
- Life insurance and Disability insurance.
- The New York State Deferred Compensation Plan is a voluntary retirement plan that offers employees the option to invest a part of their salaries for retirement on a tax-deferred basis.
° Thirteen (13) paid holidays each year.
° Thirteen (13) days of paid vacation leave initially.
° Five (5) days paid personal leave each year.
° Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
° Up to three (3) days professional leave each year to participate in professional development events.
Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.
Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.
Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.
- Professional Development and Education and Training:
NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.
- Additionally, the Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.
- OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
***All people with disabilities are encouraged to apply.***
Some positions may require additional credentials or a background check to verify your identity.
