Top 345 Customer success specialist Jobs in Buford, Ga

Implementation Specialist - POS
Agilysys —Alpharetta, GA
- $55,000 - $65,000 a year
- Remote
- Mid-level
- Analysis skills
- Driver's License
Travel Technology Specialist
WorldVia —Roswell, GA
- $75,000 - $85,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Platform Success Specialist
Locality —Atlanta, GA
- $65,000 - $75,000 a year
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Retirement plan
Ocean Import Specialist
FNS, INC —Duluth, GA
- Full-time
- English
- Research
- Bachelor's degree
- Disability insurance
- Dental insurance
Quick Apply
Customer Service Representative I
Aon Corporation —Alpharetta, GA
- $40,000 - $45,000 a year
- Full-time
- Spanish
- English
- Office
- Commuter assistance
- Health savings account
1d
Program Specialist I
Wheels, Inc. —Alpharetta, GA
- $40,500 - $56,700 a year
- Full-time
- Hybrid work
- Background check
- Office
- High school diploma or GED
Warehouse Specialist Graduate (Supply Chain and Logistics- Fulfillment Centers Operations) - 2027 Start
TikTok —Buford, GA
- Multiple hires
- Mid-level
- Bachelor's degree
- Business
Client Support Specialist
Ministry Brands —Alpharetta, GA
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Community Specialist | Mall of Georgia
Lululemon —Buford, GA
- $20.00 - $25.01 an hour
- Weekends as needed
- High school diploma or GED
- Travel
- US work authorization
- Health insurance
- Dental insurance
10d
Field Supply Chain Specialist
Wheels, Inc. —Alpharetta, GA
- $60,500 - $84,700 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- Mid-level
Operations Support Specialist - Flight Operations
Wheels Up —Chamblee, GA
- $80,000 - $110,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Research
- Health insurance
- Dental insurance
10d
Customer Support Technician Level I
PossibleNow —Duluth, GA
- Email
- Background check
- Pass drug screening
- High school diploma or GED
- Health savings account
- AD&D insurance
Technical Application Support Specialist
PossibleNow —Duluth, GA
- Email
- Microsoft Excel
- Mid-level
- Windows
Operations Specialist- PTO, Benefits Effective Day 1, 401K
WM —Norcross, GA
- Full-time
- 18 years or older
- No experience needed
- Office
- Paid training
- Employee stock purchase plan
Customer Service Retention Specialist
Lee Matthews Agency, Inc. —Gainesville, GA
- $60,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
HOA Client Services Specialist
Banc of California —Norcross, GA
- $21.39 - $32.21 an hour
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health savings account
Warehouse Operations Support Specialist
FNS, INC —Duluth, GA
- Full-time
- English
- Mid-level
- Bachelor's degree
- Disability insurance
- Dental insurance
Quick Apply
Client Enrollment Specialist - Remote
Thriveworks —Atlanta, GA
- $19.23 an hour
- Email
- HIPAA
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
14d
Customer Care Specialist
Mayzo, Inc. —Suwanee, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Critical Account Specialist
SBS —Alpharetta, GA
- $50,000 - $55,000 a year
- Hybrid work
- Research
- Mid-level
- Office
- Health insurance
- Paid time off

I want to receive the latest job alert for customer success specialist in buford, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success specialist jobs near buford, ga

Customer Service Representative jobs in Gainesville, GA

Program Specialist jobs in Alpharetta, GA

Account Specialist jobs in Alpharetta, GA

Implementation Specialist jobs in Alpharetta, GA

Customer Service Representative jobs in Alpharetta, GA

Support Technician jobs in Duluth, GA

Platform Manager jobs in Atlanta, GA

Travel Consultant jobs in Atlanta, GA

Community Support Specialist jobs in Buford, GA

Enrollment Specialist jobs in Atlanta, GA

Work From Home Customer Service jobs in South Carolina

Service Advisor jobs in Ontario, CA

Customer Service Representative jobs in Boston, MA

Customer Service Representative jobs in Sacramento, CA

Customer Service jobs in Phoenix, AZ

Customer Service Representative jobs in Bloomington, MN

Customer Service Representative jobs in Birmingham, AL

Inventory Specialist jobs in Remote

Program Specialist jobs in Bellevue, WA

Apprenticeship Program jobs in Florence, KY

Implementation Specialist - POS

Agilysys -
Alpharetta, GA

Apply Now

Job Details

$55,000 - $65,000 a year

Qualifications

Customer communication
Driver's License
Customer engagement
Productivity software
Cross-functional collaboration
Cross-functional communication

Full Job Description

Agilysys delivers state-of-the-art software and services built exclusively for hospitality, helping organizations go beyond traditional property management (PMS), point-of-sale (POS), and food and beverage inventory and procurement systems. Its best-in-class solutions operate independently or as a unified ecosystem that connects data and workflows across an operation, property or enterprise. Powered by intelligent guest profiles, data-driven capabilities, and embedded artificial intelligence (AI), Agilysys is architected on a unified data model with a single set of APIs that create shared operational memory across all systems, enabling guest-specific insights to be acted on in real time at any touchpoint. Agilysys delivers advantage through pace and integration, transforming hospitality technology from a system of record into a system of action that accelerates innovation and the rapid delivery of new capabilities. Agilysys serves a 100% hospitality customer base, including hotels and resorts, casinos, cruise lines, corporate and campus dining, healthcare, senior living, and entertainment venues worldwide. www.agilysys.com

** Role is not eligible for sponsorship **

***Agilysys is hiring for multiple openings within this role, supporting different teams and areas of focus. This single posting reflects all current opportunities, and candidates will be evaluated for the best fit across openings.***

Position Summary

The Implementation Specialist is responsible for supporting the successful installation, configuration, and training of Agilysys software and hardware solutions at client sites. This role operates as a key member of the project delivery team, partnering closely with Project Managers and Project Leads to execute implementation tasks, ensure system readiness, and deliver a seamless customer experience.

Ideal Candidate Profile

We are particularly interested in candidates who have successfully deployed or supported POS systems in hospitality environments, including gaming and casino operations, hotels and resorts, food service management organizations, restaurants, corporate dining, and other customer-facing hospitality businesses. Experience supporting system go-lives, user training, and operational readiness is highly valued.

Why This Role Matters

This role is essential to ensuring successful client onboarding and adoption of Agilysys solutions. The Implementation Specialist directly impacts customer satisfaction by delivering high-quality implementations, effective training, and operational support during critical go-live periods. By ensuring systems are configured correctly and clients are set up for success, this role contributes to long-term customer retention and product value realization.

Key Responsibilities

Support onsite implementation of Agilysys software and hardware solutions, including system configuration, testing, and deployment.
Partner with Project Management to understand customer requirements and assist in designing system configurations that optimize operational efficiency.
Assist in managing project scope, ensuring documentation is clear, accurate, and aligned with project deliverables and timelines.
Identify and communicate project risks, working with project teams to support mitigation strategies and escalation processes.
Gather and assess site readiness requirements, providing recommendations to ensure successful installations.
Coordinate with integration teams to ensure interfaces and system components are properly scheduled, tested, and deployed.
Develop training materials and deliver training sessions to end users, ensuring effective system adoption.
Provide on-site and remote support during go-live, assisting users and troubleshooting operational issues.
Document implementation processes and outcomes to support transition to Customer Care for ongoing support.
Collaborate with clients and internal teams to continuously improve implementation processes and best practices.

Qualifications

Bachelor's degree in a related field or equivalent experience in hospitality, technology, or IT environments.
2–3 years of experience implementing, installing, configuring, or supporting hospitality technology solutions.
Direct experience with POS system implementations is strongly preferred.
Experience working in hospitality-focused environments such as casinos, gaming operations, hotels, resorts, food service management, corporate dining, healthcare dining, cruise lines, or entertainment venues.
Experience with hospitality applications including POS, PMS, inventory management, procurement, payment processing, or related operational systems.
Understanding of hospitality operations and workflow requirements across food & beverage, gaming, lodging, or multi-venue environments is considered a strong asset.
Willingness and ability to travel extensively (up to 90%), including domestic and international travel. Valid driver's license and travel documentation is required.

Required Skills & Competencies

Strong communication skills with the ability to engage customers and internal teams effectively
Solid problem-solving and analytical abilities
Ability to manage multiple tasks and priorities in a fast-paced environment
Customer-focused mindset with a commitment to service excellence
Ability to work independently with a high level of initiative
Proficiency in Microsoft Office tools
Adaptability and flexibility in changing project environments
Collaboration and teamwork across cross-functional groups

Personal Attributes

Positive, team-oriented attitude with a strong work ethic
High level of accountability and ownership of assigned tasks
Willingness to go above and beyond to meet client expectations
Resilient and able to perform under pressure during critical project phases
Detail-oriented with strong organizational skills
Eager to learn new technologies and processes
Professional, customer-facing demeanor

***This is a Non-Exempt (Hourly) Role. ***

Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Conditions may require the Company to modify this job description and the Company reserves the right to exercise its discretion to make such changes.

Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regards to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status.

EEO/AAP Employer

M/F/V/D

Apply Now

Refine Your Search

customer success specialist jobs in buford, ga

Implementation Specialist - POS

Travel Technology Specialist

Platform Success Specialist

Ocean Import Specialist

Customer Service Representative I

Program Specialist I

Warehouse Specialist Graduate (Supply Chain and Logistics- Fulfillment Centers Operations) - 2027 Start

Client Support Specialist

Community Specialist | Mall of Georgia

Field Supply Chain Specialist

Operations Support Specialist - Flight Operations

Customer Support Technician Level I

Technical Application Support Specialist

Operations Specialist- PTO, Benefits Effective Day 1, 401K

Customer Service Retention Specialist

HOA Client Services Specialist

Warehouse Operations Support Specialist

Client Enrollment Specialist - Remote

Customer Care Specialist

Critical Account Specialist

I want to receive the latest job alert for customer success specialist in buford, ga

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected