Top 6 Desktop support manager Jobs in Buford Ga

IT Manager, Enterprise Systems
D4C Dental Brands, Inc. —Atlanta, GA
- Computer Science
- 5 years
- Office
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Technical Incident Manager, Tier 3
M3 —Lawrenceville, GA
- Weekends as needed
- Computer science
- Azure
- Computer Science
14d
Training Lead-Truss
Alpine —Lawrenceville, GA
- $81,000 - $110,000 a year
- Online Application
- Remote
- Spanish
- 5 years
- Travel
Service Delivery Manager
American Technology Services —Atlanta, GA
- Full-time
- 5 years
- Writing skills
- Mid-level
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IT Manager, Enterprise Systems
D4C Dental Brands, Inc. —Atlanta, GA
Bachelor's degree in Information Systems, Computer Science, Healthcare Informatics, or a related field or equivalent combination of education and experience.
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Director, IT Delivery Project Management
Resolution Technologies —Dunwoody, GA
Build, develop and oversee a team of project delivery professionals and develop and implement comprehensive PMO strategies, policies, and processes to support…

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Client Support Manager
Keep it Simple Storage —Columbus, OH
Clearing the client inbox and knocking out a few lock-troubleshooting calls. A reliable internet connection and a quiet, professional space to take calls from.
$18 - $25 an hour
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3d
Technical Service Operations Manager
Xerox —Westerville, OH
Manage all printer issues internally and externally (incl. Service calls, installations, etc.) and escalation issues as needed.
$60,377 - $80,000 a year

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IT Manager, Enterprise Systems

D4C Dental Brands, Inc. -
Atlanta, GA

Quick Apply

Job Details

Qualifications

Supervising experience
IT experience within healthcare
Technology management
Implementing IT solutions
Stakeholder management

Full Job Description

JOB SUMMARY:

The Manager of Enterprise Systems will lead and oversee the effective delivery of top-tier technical assistance within our enterprise IT environment. This role will directly manage and develop our Clinical Systems and Enterprise Engineering teams. This position combines strong technical expertise with a passion for empowering teams to meet system availability, performance, and scalability requirements and drive the integration of new solutions. This support is crucial to the delivery of the company’s mission of helping children achieve a lifetime of great oral health.

EDUCATION/CREDENTIALS:

Bachelor's degree in Information Systems, Computer Science, Healthcare Informatics, or a related field or equivalent combination of education and experience.

JOB RELATED EXPERIENCE:

5+ years of progressive experience in IT support, including 2+ years in management or a supervisory role.
Experience leading the successful implementation of new technologies and solutions.
Healthcare experience required, dentistry preferred
Technical Skills:
Proven experience working with enterprise-scale systems and integrations.

- In-depth knowledge of the Microsoft 365 ecosystem, specifically desktop applications, productivity suites, and collaboration tools.
- Experience with service desk ticketing systems and ITIL or similar frameworks.
Leadership & Management:
- Ability to lead both technical execution and people development
- Strong communication and stakeholder management skills
- Excellent problem-solving and decision-making capabilities
- Ability to translate complex technical concepts into business language
- Customer-centric mindset with a focus on service quality.

JOB-RELATED SKILLS/COMPETENCIES:

ITIL Certification, preferred
Project management certifications (PMP, etc.), preferred

WORKING CONDITIONS/PHYSICAL DEMANDS:

Office

MAJOR DUTIES AND RESPONSIBILITIES:

Team Leadership & Development:
- Directly supervise the Clinical Systems, and Enterprise Engineering personnel.
- Mentor, coach, guide, and evaluate team members' performance, setting clear expectations and goals.
- Conduct regular performance reviews and identify professional development opportunities.
- Foster a collaborative and positive work environment that prioritizes customer service excellence.
Vendor & Stakeholder Management
- Manage vendors supporting enterprise and clinical systems
- Serve as a key point of contact for business stakeholders
- Communicate system health, risks, and initiatives to leadership
Strategic Alignment & Delivery
- Translate strategic directives into actionable execution plans
- Partner with PMO and leadership on project intake, prioritization, and delivery
- Support modernization initiatives (cloud migrations, SaaS adoption, technical debt reduction)
- Evaluate new technologies and recommend improvements
- Partner with stakeholders across the enterprise to ensure smooth transitions and user adoption.

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desktop support manager jobs in buford ga

IT Manager, Enterprise Systems

Technical Incident Manager, Tier 3

Training Lead-Truss

Service Delivery Manager

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