Top 76 Network support Jobs in Burlington, Vt

Network Support Technician
Network Craze Technologies —Williston, VT
- From $65,000 a year
- Full-time
- Background check
- Software troubleshooting
- Windows
- Paid holidays
- Disability insurance
15h
Senior Solutions Engineer
Simple Route —Colchester, VT
- $100,000 - $125,000 a year
- Full-time
- Background check
- 5 years
- Continuous improvement
- AD&D insurance
- Paid holidays
Quick Apply
Senior Controls Software Engineer
NOMAD Transportable Power Systems —Waterbury, VT
- $110,000 - $150,000 a year
- Full-time
- Microsoft Word
- Computer science
- Computer Science
- Paid parental leave
- Health insurance
Quick Apply
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —Vermont
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License
Information Technology (IT) Technician
Champlain Valley School District (VT) —Shelburne, VT
- $28.64 - $31.46 an hour
- Full-time
- Classroom
- High school
- English
- On-the-job training
4h
Tech Support Specialist
Burlington School District —Burlington, VT
- $26.50 - $30.30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Burlington, VT
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
IT Support Manager
Shelburne Farms —Shelburne, VT
- $60,000 - $65,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
IT Support Specialist
Hayward Tyler —Colchester, VT
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Travel
Systems Administrator
Sensata Technologies, Inc. —South Burlington, VT
- $77,600 - $106,700 a year
- Full-time
- Mid-level
- Bachelor's degree
- Conflict management
- Disability insurance
- Health insurance
8d
Network Information Technology Support Technician
Citizen Advocates, Inc. —Plattsburgh, NY
- $22 - $31 an hour
- Full-time
- HIPAA
- Mid-level
- Residential
Quick Apply
IT Technical Support
A.N. Deringer —Saint Albans, VT
- $21 - $28 an hour
- Monday to Friday
- Hybrid work
- Mid-level
- Conflict management
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
IT Service Technician
Govcio LLC —South Burlington, VT
- $53,040 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Mission Planning / Off-board Mission Support
Lockheed Martin Corporation —South Burlington, VT
- $85,500 - $150,765 a year
- Overtime
- Driver's License
- In-person
- Senior level
- Paid jury duty
- Paid holidays
Desktop Support Engineer (Dispatch /Part-Time) – Saint Albans, Vermont
Axiom Technologies —Saint Albans, VT
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Managed Service Provider
First Choice Communication Services —Burlington, VT
- $80,000 - $130,000 a year
- Full-time
- 5 years
- Windows
- Senior level
Quick Apply
Manager, Infrastructure and Security
OnLogic —South Burlington, VT
- $150,000 - $180,000 a year
- Full-time
- Computer Science
- System design
- Office
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Facilities Automation Engineer
OnLogic —South Burlington, VT
- $60,000 - $70,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Field Technician
Spectrum —Plattsburgh, NY
- $20.00 - $25.25 an hour
- Full-time
- Clean driving record
- English
- Residential
- On-the-job training
- Opportunities for advancement
7d
Firmware Security Engineer
OnLogic —South Burlington, VT
- $100,000 - $120,000 a year
- Full-time
- Computer Science
- Office
- Linux
- Paid parental leave
- Employee stock purchase plan
Quick Apply

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network support jobs near burlington, vt

Network Support Technician

Network Craze Technologies
Williston, VT

Apply Now

Job Details

Full-time
From $65,000 a year
15 hours ago

Benefits

Paid holidays
Disability insurance
Paid time off
Professional development assistance
Life insurance
Retirement plan

Qualifications

Software troubleshooting
CCNA
Microsoft Office
Computer networking
Customer support
Help desk

Full Job Description

About Us

Network Craze is a value-added reseller specializing in high-quality new and refurbished enterprise networking equipment and IT infrastructure to some of the largest national and international companies in operation today. We help businesses of all sizes build and maintain reliable network infrastructure and we take pride in delivering the kind of personalized service that larger resellers simply can't match. We provide highly responsive 24x7 customer support for issues ranging from a phone outage to a full network outage.

The Role

We are seeking a technically capable Network Support Technician who genuinely enjoys helping people. You will serve as the first point of contact for our customers when technical issues arise, while also supporting the day-to-day IT needs of our internal team. You will see each ticket through from first contact to resolution. You will coordinate hardware dispatching through our network of globally positioned warehouses to get replacement parts to our customers fast. This role is a great fit for someone who is curious by nature, eager to grow in networking and IT, and understands that how you communicate matters just as much as what you know.

What You’ll Do

Respond to inbound customer support requests via phone, email, and ticketing system with urgency and professionalism
Diagnose and troubleshoot issues related to routers, switches, firewalls, and related networking equipment
Provide strong desktop and end-user support for Windows environments — account management, hardware, software, and connectivity issues
Escalate complex issues to senior engineering staff with clear, thorough documentation
Coordinate RMA and replacement processes for defective or failed hardware
Maintain accurate records of customer interactions, resolutions, and equipment history
Participate in an after-hours on-call rotation (after-hours responses are compensated with bonus pay)

What We’re Looking For

1–2 years of experience in a technical support, helpdesk, or networking role
Solid Windows desktop support skills — you’re the person end users can count on
Working knowledge of Cisco IOS and basic network concepts (VLANs, routing, switching, TCP/IP)
Authentic and compassionate communication — you can translate technical problems into plain language without talking down to people
Genuine responsiveness — customers hear back from you promptly, and they feel like someone is actually on it
Empathy and patience — you treat frustrated customers as partners, not problems
Intellectual curiosity and a desire to keep learning; you want to understand how things work, not just close tickets
A growth mindset toward networking and IT is a launchpad, and we’d love to help you get there
Cisco certifications (CCNA or equivalent) are a plus, but not required

Why Join Us

At Network Craze, you won’t be a ticket number in a queue. You’ll work alongside a small, experienced team where your contributions are visible, and your development is taken seriously. We invest in our people, including assistance with obtaining industry certifications such as the CCNA because we’d rather grow the right person than simply hire a resume. You’ll get real, hands-on exposure to enterprise-grade networking equipment, bonus compensation for after-hours support, and a clear path forward as your skills and interests develop.

Physical Requirements

The Network Support Technician must be able to work both sitting and standing, lift 40lbs, and handle repetitive tasks.

Benefits:

Salary starting at 65K per year depending on experience
Retirement Plan with 3% match
15 days Paid Time Off
9 Paid Holidays
Life Insurance (with optional short and long-term disability insurance)
On-Call Bonus Program

The hours for this position are M-F 8:00AM - 5:00PM EST.

Be prepared for a background check to be performed. Network Craze is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

Life insurance
Paid time off
Professional development assistance
Retirement plan

Experience:

Help desk: 1 year (Preferred)
Customer support: 1 year (Preferred)

Work Location: In person

Apply Now

Refine Your Search

network support jobs in burlington, vt

Network Support Technician

Senior Solutions Engineer

Senior Controls Software Engineer

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

Information Technology (IT) Technician

Tech Support Specialist

Now Hiring IT and Telecom Field Technicians

IT Support Manager

IT Support Specialist

Systems Administrator

Network Information Technology Support Technician

IT Technical Support

IT Service Technician

Mission Planning / Off-board Mission Support

Desktop Support Engineer (Dispatch /Part-Time) – Saint Albans, Vermont

Managed Service Provider

Manager, Infrastructure and Security

Facilities Automation Engineer

Field Technician

Firmware Security Engineer

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