Top 127 Quality patient safety Jobs in Burlington, Ia

Patient Access Associate | 40 hours a week | Patient Access - West Burlington
Great River Health —West Burlington, IA
- From $18.89 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- AD&D insurance
5d
RN Registered Nurse
Dart Healthcare Staffing —Mediapolis, IA
- $55 an hour
- Part-time
- Nursing
- RN License
- Bachelor of Science
Quick Apply
LPN Licensed Practical Nurse
Dart Healthcare Staffing —Mediapolis, IA
- $45 an hour
- Part-time
- Nursing
- Management
- Bachelor of Science
Quick Apply
Registered Nurse (RN)
Professional Case Management —Dallas City, IL
- $40.00 - $42.50 an hour
- CPR Certification
- Nursing
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Patient Access Associate | 40 hours a week | Patient Access - Fort Madison
Great River Health —Fort Madison, IA
- From $18.89 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- AD&D insurance
5d
Constant Observer (Sitter, Patient Observation) | 36 hours per week | Nursing Administration
Great River Health —Fort Madison, IA
- From $16 an hour
- Part-time
- Hospital
- Customer service
- English
- Paid parental leave
- AD&D insurance
Registered Nurse
NURSE AT HOME —Burlington, IA
- $29 - $95 an hour
- Part-time
- CPR Certification
- Nursing
- RN License
- Health insurance
- Paid time off
Quick Apply
1d
Registered Nurse - RN
Professional Case Management (PCM) —Burlington, IA
- $36.00 - $38.50 an hour
- Part-time
- CPR Certification
- Nursing
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Patient Care Technician (PCT) | 30 Hours Per Week | Pediatrics
Great River Health —West Burlington, IA
- From $18.89 an hour
- Part-time
- Acute care
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
Certified Nursing Assistant
Vitawerks —Burlington, IA
- $19 - $23 an hour
- Part-time
- CPR Certification
- Vital signs
- BLS Certification
Quick Apply
EEG Technician | PRN | Sleep Lab
Great River Health —West Burlington, IA
- From $26.89 an hour
- Part-time
- Patient monitoring
- English
- High school diploma or GED
Patient Care Technician (PCT)/ Patient Care Technician II (PCT II) | 12 Hours Per Week | Critical Care/Float Unit
Great River Health —West Burlington, IA
- $18.89 - $20.78 an hour
- 8 hour shift
- Float pool
- High school
- Word processing
- Paid parental leave
- AD&D insurance
8d
Patient Care Technician | 32 hours per week | Medical Care Unit
Great River Health —West Burlington, IA
- From $18.89 an hour
- Part-time
- Hospital
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
Registered Nurse - RN - Home Health
Professional Case Management (PCM) —Burlington, IA
- $36.00 - $38.50 an hour
- Part-time
- CPR Certification
- Nursing
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Surgical Tech | 40 hours per week | Surgical Services
Great River Health —West Burlington, IA
- Full-time
- Surgery
- Customer service
- English
- Paid parental leave
- AD&D insurance
Certified Nurse Assistant (CNA) | 32 Hours per Week | Klein Center
Great River Health —West Burlington, IA
- From $18.89 an hour
- Full-time
- HIPAA
- Conflict management
- CNA
- Paid parental leave
- AD&D insurance
Caregiver/CNA
Village Caregiving - Quincy, IL —Dallas City, IL
- $16 - $18 a month
- Weekends as needed
- Serving
- Hospitality
- High school diploma or GED
- Vision insurance
- Flexible schedule
Quick Apply
Clerk | 36 hours per week | Medical Surgical Unit
Great River Health —Fort Madison, IA
- From $17.17 an hour
- Part-time
- Hospital
- Word processing
- Computer literacy
- Paid parental leave
- AD&D insurance
EPIC - Pharmacist | 40 hours a week | Informatics
Great River Health —West Burlington, IA
- From $131,874.12 a year
- Full-time
- HIPAA
- Mid-level
- 1 year
- Paid parental leave
- AD&D insurance
Patient Care Technician | 18 hours per week | Emergency Department
Great River Health —West Burlington, IA
- From $18.89 an hour
- Part-time
- Computer literacy
- Basic math
- Medical-surgical
- Paid parental leave
- AD&D insurance

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Patient Access Associate | 40 hours a week | Patient Access - West Burlington

Great River Health -
West Burlington, IA

Apply Now

Job Details

Full-time
From $18.89 an hour
5 days ago

Benefits

Paid parental leave
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program

Qualifications

Computer literacy

Full Job Description

Minimum Hiring Wage:

From $18.89 per hour

Job Details:

Scheduled Hours: Days & Evenings

*Every 3rd weekend, and 2 holidays per year required*

Job Description:

A Brief Overview

The Patient Access Associate serves as the first point of contact for patients, families, and visitors, ensuring a welcoming and efficient experience. Responsibilities include handling patient registration, scheduling appointments, coordinating with clinical teams, verifying patient demographics and insurance information, collecting payments, compliance with all state and federal regulations, obtaining signatures for required consents, and managing patient data with accuracy and confidentiality. The associate is responsible for providing exceptional customer service, effectively communicating with clinical staff, and addressing patient inquiries or concerns. This role requires proficient organizational skills, attention to detail, effective communication, the ability to manage multiple tasks in a fast-paced environment, and a commitment to upholding the organization's standards for patient care and satisfaction.

What you will do

Serve as the first point of contact for patients, families, and visitors, providing a welcoming and professional experience.
Register patients efficiently and accurately, collecting all necessary personal and medical information.
Schedule patient appointments and coordinate with clinical teams to optimize work flow and resource utilization and prepare and distribute appointment reminders and follow-up communications to patients.
Confirm patient demographics and insurance details, including securing necessary insurance prior authorizations and verify insurance benefits and eligibility to facilitate smooth billing and claims processing.
Collect and process payments, including co-pays and outstanding balances, in a timely and accurate manner.
Obtain signatures for required consents and legal documentation, ensuring compliance with organizational policies.
Handle incoming calls by providing information, directing callers to the appropriate department or personnel, and accurately recording and relaying messages.
Maintain strict confidentiality of patient information and manage data with precision and care; update and maintain accurate patient records and documentation in the electronic medical system.
Ensure compliance with all applicable state and federal regulations related to patient access and data privacy.
Address and resolve patient inquiries, concerns, or complaints promptly and courteously.
Effectively communicate with clinical and administrative staff to coordinate patient care and manage work flow.
Provide exceptional customer service, ensuring a positive experience for all patients and visitors.
Assist in troubleshooting and resolving registration or scheduling issues, escalating when necessary.
Verify provider orders to ensure all requirements are met, including accuracy, completeness, and compliance with organizational policies and external regulations. Confirm and validate orders from outside providers (Conversion Physicians) to ensure proper documentation and authorization.
Manage multiple tasks simultaneously while maintaining attention to detail and accuracy.
Monitor and manage appointment availability, making adjustments as needed to accommodate patient needs.
Educate patients on organizational procedures, financial policies, and available resources or assistance programs.
Collaborate with clinical teams to ensure that pre-registration and pre-visit requirements are completed.
Maintain a clean and organized work area, ensuring it meets the organization’s standards for safety and efficiency.
Operate a multi-line switchboard to manage calls and announce emergency codes overhead, when required.

Qualifications:

H.S. Diploma or General Education Degree (GED) (preferred)
less than 1-year Previous healthcare experience (preferred)
Technical Skills: Proficiency in using electronic medical record (EMR) systems and scheduling software.
Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with patients, staff, and healthcare providers.
Customer Service: Proficient commitment to providing high-quality customer service and ensuring a positive patient experience.
Organizational Skills: Exceptional organizational and time management skills, with the ability to prioritize and handle multiple tasks in a fast-paced environment.
Attention to Detail: High level of accuracy and attention to detail when handling patient information and scheduling.
Problem-Solving: Ability to identify and resolve conflicts and other issues efficiently.
Interpersonal Skills: Ability to work collaboratively as part of a healthcare team and maintain a professional and courteous demeanor.
Regulatory Knowledge: Familiarity with HIPAA regulations and other healthcare privacy and security requirements.
Insurance Knowledge: Understanding of insurance verification processes, good faith estimates, and prior authorizations.
Adaptability: Flexibility to adapt to changes in scheduling needs and department priorities.
Computer Proficiency: Competence with Microsoft Office Suite (Word, Excel, Outlook) and general computer skills.
Multitasking: Ability to manage a high volume of requests and administrative tasks simultaneously.
Emotional Intelligence: Demonstrated ability to handle sensitive and confidential information with discretion.
Work Ethic: Reliable, punctual, and committed to maintaining a high standard of work.

Benefits:

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

Competitive base pay
Matching retirement programs
Health, Dental and Vision plans
Health Savings and Flexible Spending Accounts
Employee discounts including car rental, cell-phone plans
Employer-paid, Long-Term Disability, Life, and AD&D
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

quality patient safety jobs in burlington, ia

Patient Access Associate | 40 hours a week | Patient Access - West Burlington

RN Registered Nurse

LPN Licensed Practical Nurse

Registered Nurse (RN)

Patient Access Associate | 40 hours a week | Patient Access - Fort Madison

Constant Observer (Sitter, Patient Observation) | 36 hours per week | Nursing Administration

Registered Nurse

Registered Nurse - RN

Patient Care Technician (PCT) | 30 Hours Per Week | Pediatrics

Certified Nursing Assistant

EEG Technician | PRN | Sleep Lab

Patient Care Technician (PCT)/ Patient Care Technician II (PCT II) | 12 Hours Per Week | Critical Care/Float Unit

Patient Care Technician | 32 hours per week | Medical Care Unit

Registered Nurse - RN - Home Health

Surgical Tech | 40 hours per week | Surgical Services

Certified Nurse Assistant (CNA) | 32 Hours per Week | Klein Center

Caregiver/CNA

Clerk | 36 hours per week | Medical Surgical Unit

EPIC - Pharmacist | 40 hours a week | Informatics

Patient Care Technician | 18 hours per week | Emergency Department

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