Top 66 Configuration management Jobs in Caguas, Pr

Support Engineering Technician II
FIS Global —San Juan, PR
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Office
5d
Senior IT Specialist
UPTURN —San Juan, PR
- Full-time
- Computer Science
- 5 years
- English
Quick Apply
IT Technical Support Lead
Aerostar Airport Holdings LLC —Carolina, PR
- Full-time
- Spanish
- Computer Science
- English
Quick Apply
10d
Systems Analyst
Popular Bank —San Juan, PR
- Hybrid work
- Computer Science
- Mid-level
- Analysis skills
10d
SERVICE DESK SPECIALIST
Universal Insurance —Guaynabo, PR
Quick Apply
Level 2 IT Support Specialist (Microsoft 365) 08.05.2026
Intelligent Technologies Corp —San Juan, PR
- From $52,000 a year
- 8 hour shift
- Microsoft Word
- Spanish
- Computer science
- Health insurance
- Referral program
Quick Apply
10d
System Application Analyst
The Cervantes Group —Guaynabo, PR
- Full-time
- Spanish
- English
- Mid-level
Information Technology Specialist-Mid Level
UPTURN —San Juan, PR
- Full-time
- Writing skills
- English
- Mid-level
Quick Apply
Software Developer
Pharmpix —Guaynabo, PR
- Full-time
- Spanish
- Computer science
- Computer Science
Quick Apply
Functional ServiceNow Specialist
SMX USA —San Juan, PR
- Contract
- Remote
- Spanish
- English
- Mid-level
Quick Apply
2d
Software Engineer
Popular Bank —San Juan, PR
- Hybrid work
- Computer Science
- Mid-level
- Bachelor's degree
SYSTEM ADMINISTRATION SUPERVISOR (Salesforce/nCino) - SYSTEM ADMINISTRATION DEPT. - FIRSTBANK PR
FirstBank Florida —San Juan, PR
- Spanish
- English
- Office
Jr IT Help Desk Administrator
The Cervantes Group —San Juan, PR
- Full-time
- Spanish
- Microsoft Outlook
- English
Information Technology Specialist-Cerrado
UPTURN —San Juan, PR
- Full-time
- Writing skills
- English
- Mid-level
Quick Apply
Document Controls (LSNA-PR)
Jacobs —Guaynabo, PR
- $58,656 - $100,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Jr. IT Infrastructure Administrator
The Cervantes Group —San Juan, PR
- Full-time
- Spanish
- English
- Mid-level
Integration Architect
The Cervantes Group —Guaynabo, PR
- Full-time
- Spanish
- Computer science
- Computer Science
Systems/Software Engineer III Cloud & On-Premise Software Development
Hewlett Packard Enterprise —San Juan, PR
- Full-time
- Computer science
- Computer Science
- Software troubleshooting
Senior Systems/Software Engineer Cloud & On-Premise Software Development
Hewlett Packard Enterprise —San Juan, PR
- Full-time
- Computer science
- 6 years
- Computer Science
Senior IT Specialist
Upturnco —San Juan, PR
- $20 - $23 an hour
- Temporary
- Computer Science
- Inventory management
- 5 years
Quick Apply
11d

I want to receive the latest job alert for configuration management in caguas, pr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

configuration management jobs near caguas, pr

Support Engineering Technician II

FIS Global -
San Juan, PR

Apply Now

Job Details

Full-time
5 days ago

Qualifications

Customer communication

Full Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Job Description

About FIS

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Current and future sponsorship are not available for this position

Puerto Rico Hybrid (three days in-office, two days virtual) (Only)

About the role

Engineer Support II is responsible for providing timely, professional, and high-quality technical support to clients. This role requires the effective diagnosis, troubleshooting, and resolution of hardware, software, Microsoft 365, and networking-related issues while ensuring exceptional customer service and adherence to organizational standards.

What you will be doing

Technical Support Responsibilities

Diagnose, troubleshoot, and resolve first-level technical issues involving Windows workstations, Microsoft 365 applications and services, email systems, printers, mobile devices, VPN connectivity, networking components, and remote support tools.
Perform thorough initial troubleshooting and analysis prior to escalating incidents to higher support tiers.
Support endpoint provisioning activities, including software installation, system updates, configuration, and deployment.
Accurately document troubleshooting activities, resolutions, and best practices to support continuous improvement of the knowledge base.

Documentation and Process Management

Maintain comprehensive, accurate, and detailed records within the ticketing system.
Document troubleshooting procedures, customer interactions, resolutions, and follow-up actions.
Adhere to established documentation standards to ensure consistency, knowledge retention, and continuity of support.
Contribute to the development and maintenance of knowledge base articles and internal operational documentation.
Identify recurring issues, trends, and process improvement opportunities, and provide recommendations for corrective actions.
Comply with all security policies, regulatory requirements, client confidentiality standards, and organizational procedures.
Demonstrate foundational knowledge of Windows 11, Microsoft 365, Active Directory/Entra ID, networking fundamentals, and remote support technologies.

What you bring

Performance Expectations

Consistently meet or exceed established Service Level Agreement (SLA) response and resolution targets.
Maintain a high standard of ticket quality, accuracy, and completeness.
Escalate incidents and service requests appropriately and in a timely manner.
Foster a collaborative team environment through positive communication, professionalism, and knowledge sharing.

What we offer you

A competitive salary and benefits.
Varied and challenging work to help you grow your technical skillset.
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
A modern, international work environment and a dedicated and motivated team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Apply Now

Refine Your Search

configuration management jobs in caguas, pr

Support Engineering Technician II

Senior IT Specialist

IT Technical Support Lead

Systems Analyst

SERVICE DESK SPECIALIST

Level 2 IT Support Specialist (Microsoft 365) 08.05.2026

System Application Analyst

Information Technology Specialist-Mid Level

Software Developer

Functional ServiceNow Specialist

Software Engineer

SYSTEM ADMINISTRATION SUPERVISOR (Salesforce/nCino) - SYSTEM ADMINISTRATION DEPT. - FIRSTBANK PR

Jr IT Help Desk Administrator

Information Technology Specialist-Cerrado

Document Controls (LSNA-PR)

Jr. IT Infrastructure Administrator

Integration Architect

Systems/Software Engineer III Cloud & On-Premise Software Development

Senior Systems/Software Engineer Cloud & On-Premise Software Development

Senior IT Specialist

I want to receive the latest job alert for configuration management in caguas, pr

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected