Top 5 Desk agent Jobs in Cambridge, Md

Front Desk Agent/ PT Night Auditor
St Michales Inn —Saint Michaels, MD
- $15.50 an hour
- Seasonal
- In-person
- Communication skills
- Entry level
- Free parking
- Flexible schedule
Quick Apply
7d

Check out these similar jobs

Based on your search for desk agent jobs.

Front Desk Agent/ PT Night Auditor
St Michales Inn —Saint Michaels, MD
Operate multi-line phone systems, answer calls courteously, and direct them appropriately. Proven experience in hotel management or front desk operations within…
$15.50 an hour
Quick Apply
7d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Call Center Customer Service Agent
Fortuity —Columbus, OH
Fortuity provides customer service and sales support for corporate clients through engaged and professional teams of experienced agents.
$16 - $20 an hour
Quick Apply
Guest Service Agent
Columbus Polaris Staybridge Suites —Columbus, OH
Ability to answer and route calls as appropriate; takes guest messages with accuracy. Answers and routes calls as appropriate; takes guest messages with…
$16 - $17 an hour
Quick Apply
13d

Show more jobs in cities nearby

I want to receive the latest job alert for desk agent in cambridge, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desk agent jobs near cambridge, md

Front Office No Experience jobs in Minneapolis, MN

Front Desk jobs in Kissimmee, FL

Help Desk jobs in Newport News, VA

Help Desk jobs in West Palm Beach, FL

Front Desk Agent/ PT Night Auditor

St Michales Inn
Saint Michaels, MD

Quick Apply

Job Details

Seasonal
$15.50 an hour
7 days ago

Benefits

Free parking
Flexible schedule

Qualifications

Foreign language proficiency
Visitor query response
Customer records maintenance
Proactive hotel and accommodations guest assistance
Resort experience
Multilingual
Phone communication
Night audit
Greeting customers
Client inquiry handling
Answering guest questions
Financial records management
Financial record maintenance
Property management systems (PMS)
Telephone systems
Multi-line phone systems
Receptionist experience within hospitality industry
Hotel guest account management
Communication skills
Entry level
Office phone management

Full Job Description

Overview
Join our dynamic hospitality team as a Front Desk Agent, where you will be the welcoming face and first point of contact for our guests. This energetic role offers the opportunity to create memorable experiences by delivering exceptional guest services and ensuring smooth front desk operations. Your enthusiasm and professionalism will set the tone for our guests’ stay, making them feel valued and cared for from check-in to check-out. We are looking for a proactive, friendly individual who thrives in a fast-paced environment and is passionate about hospitality management.

Responsibilities

Greet guests warmly with a positive attitude, providing a welcoming atmosphere at all times
Manage guest check-in and check-out processes efficiently using hotel management software
Handle guest inquiries, requests, and complaints with professionalism and promptness
Operate multi-line phone systems, answer calls courteously, and direct them appropriately
Maintain accurate records of reservations, guest information, and billing details
Assist with night audit procedures to ensure financial accuracy and reporting readiness
Provide information about hotel amenities, local attractions, and services to enhance guest experience
Coordinate with housekeeping and maintenance teams to address guest needs promptly
Uphold excellent phone etiquette and guest relations standards to foster positive interactions

Experience

Proven experience in hotel management or front desk operations within a resort or hospitality environment
Strong customer service skills with the ability to handle diverse guest needs confidently
Multilingual abilities or bilingual proficiency are highly desirable to serve an international clientele effectively
Familiarity with hotel management software and multi-line phone systems is preferred
Knowledge of hospitality management principles, including night audit procedures and guest relations strategies
Previous experience working in a fast-paced environment that requires multitasking and problem-solving skills
A background in guest services or hotel experience that demonstrates excellent communication and organizational abilities
Will need to fill in for 2 nights a week Mon and Tuesday for night audit shift 11pm-5AM

Embark on a rewarding career where your enthusiasm for hospitality can shine! We are dedicated to fostering an inclusive environment that values your skills in delivering outstanding guest experiences. Join us in creating welcoming spaces where every guest feels at home!

Pay: $15.50 per hour

Benefits:

Flexible schedule
Free parking

Work Location: In person

Quick Apply

Refine Your Search

desk agent jobs in cambridge, md

Front Desk Agent/ PT Night Auditor

Check out these similar jobs

Explore jobs in cities nearby

I want to receive the latest job alert for desk agent in cambridge, md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected