Residential Roofing Project Manager
Fortitude Roofing | Coastal North Carolina
Full-Time | Field-Based Role W-2 or 1099 Options Available
Compensation: $250/day, paid weekly | Approximately $65,000 annually based on full-time schedule plus performance bonus.
Company Vehicle | Gas Card | Technology Package | Company Apparel
About Fortitude Roofing
Fortitude Roofing is a growing residential roofing company serving homeowners across coastal North Carolina. We are building a disciplined, high-accountability production team focused on quality workmanship, excellent communication, jobsite safety, crew support, and an outstanding customer experience.
Production is where our promises become reality. Homeowners do not just remember the roof. They remember how clearly they were communicated with, how clean the jobsite was, how safe the crew operated, how well their property was protected, and how professionally the job was finished.
That is why the Project Manager role matters.
The Project Manager is the field leader responsible for making sure each project runs smoothly, customers receive an unmatched customer experience, and the crew feels appreciated. You are the connection point between the homeowner, the crew, the office, and Fortitude’s production standards.
Position Summary
The Residential Roofing Project Manager oversees assigned roofing projects from preparation through final close-out. This role is responsible for leading the jobsite, communicating with homeowners, supporting crews, enforcing safety standards, documenting progress, resolving field issues, and making sure every project is completed the Fortitude way.
The right person is organized, proactive, calm under pressure, and comfortable leading in the field. This person understands that a well-run job creates a better experience for the homeowner and a better workday for the crew.
When the Project Manager does the job well:
- Homeowners feel informed, respected, and confident.
- Crews know the plan, have what they need, and can work safely.
- Jobs stay organized, clean, and complete on time
- Problems are handled early instead of becoming escalations.
- Work is documented properly.
- Jobs are closed out completely and professionally.
Why This Role Matters:
Customer Experience
Homeowners judge roofing companies on communication, organization, cleanliness, and follow-through. Fortitude’s internal customer standards emphasize clear, professional, proactive communication at every stage .
As the Project Manager, you are the person the homeowner sees and hears from during the most stressful part of the project: install day. Your communication, presence, professionalism, and attention to detail directly affect how the customer feels about Fortitude Roofing.
You are responsible for making sure the homeowner knows what is happening, who to contact, what to expect, and how the job is progressing. A great Project Manager reduces anxiety, builds trust, and turns a construction project into a professional experience.
Crew Safety
A safe jobsite does not happen by accident. It requires preparation, attention, leadership, and enforcement.
The Project Manager is responsible for monitoring jobsite safety, enforcing safe work practices, identifying hazards, and making sure crews are set up to work efficiently without unnecessary risk. That includes jobsite organization, material placement, ladder setup, property conditions, cleanup, and making sure unsafe behavior is corrected immediately.
Safety is not optional. It protects the crew, the homeowner, the company, and the quality of the work.
Crew Job Satisfaction
Crews do better work when the job is organized, materials are correct, expectations are clear, and problems are handled quickly.
A strong Project Manager helps create that environment. This role supports crews by making sure they understand the job, have what they need, are not dealing with avoidable confusion, and can focus on quality installation. Fortitude’s production leadership standards emphasize making sure crews are supported, customers are communicated with, and jobs are closed out the right way .
The Project Manager does not just enforce standards. The Project Manager helps crews win and the business thrive.
Key Responsibilities:
Jobsite Leadership
- Lead assigned residential roofing projects from preparation through completion.
- Be present, visible, and engaged on active jobsites.
- Keep the job organized, safe, clean, and moving.
- Coordinate with crews, subcontractors, suppliers, office staff, and leadership.
- Confirm that crews understand the scope, expectations, property concerns, and jobsite priorities.
- Solve field problems quickly and professionally.
- Prevent small issues from becoming larger operational problems.
Customer Communication
- Serve as the primary field contact for homeowners during active projects.
- Introduce yourself clearly and professionally before or at the start of the job.
- Keep homeowners informed throughout the project.
- Explain job progress, delays, weather issues, property concerns, and next steps.
- Handle homeowner questions with professionalism and urgency.
- Protect the homeowner’s property and confidence throughout the job.
- Make sure punch-list items and final concerns are addressed before close-out.
Crew Support, Safety, and Job Satisfaction
- Confirm crews have the information, materials, and jobsite access needed to work efficiently.
- Monitor safety practices throughout the job.
- Enforce proper jobsite conduct and use of safety procedures.
- Identify unsafe conditions and correct them immediately.
- Help maintain a clean, organized, productive jobsite.
- Support crews with staging, logistics, cleanup expectations, and issue resolution.
- Communicate with crews respectfully while holding standards firmly.
- Help create a field environment where crews can do high-quality work with less chaos.
Production Execution
- Review job scope, materials, and project details before installation.
- Confirm job readiness before crews arrive.
- Coordinate materials, dump trailers, deliveries, and jobsite logistics.
- Monitor production progress against schedule and company expectations.
- Inspect work before, during, and after installation.
- Verify that work meets Fortitude Roofing standards.
- Complete final walkthroughs.
- Ensure jobs are closed out properly before moving on.
Documentation and Systems
- Capture required job photos using CompanyCam, including phone and drone photos when applicable.
- Maintain accurate notes, updates, and documentation in JobNimbus and CompanyCam.
- Document job progress, site conditions, property protection, issues, change orders, and completion details.
- Ensure required job records are accurate, complete, and timely.
- Support same-day job close-out expectations.
- Support final payment and review request processes when required.
Performance Expectations
A successful Project Manager is expected to contribute to:
- 100% pre-job readiness before installation.
- Strong homeowner communication before, during, and after the job.
- Safe, organized jobsites.
- Crews that are prepared, supported, and clear on expectations.
- Complete CompanyCam and JobNimbus documentation.
- Clean final walkthroughs and aerial photography.
- Same-day job close-out whenever possible.
- Proper final payment and review request support.
- Fast issue resolution.
- Strong crew trust and jobsite morale.
What Success Looks Like
You are succeeding in this role when:
- Homeowners know what is happening and feel taken care of.
- Crews know the plan before work begins.
- Materials, trailers, and jobsite logistics are ready.
- Jobsites are safe, clean, and organized.
- Issues are solved in the field instead of pushed onto others.
- Photos, notes, updates, and close-out documentation are complete.
- Final walkthroughs are completed properly.
- Customers are satisfied with both the process and the final result.
- Crews respect you because you are prepared, fair, clear, and helpful.
- Leadership trusts you because you follow through.
Who Will Thrive Here
This role is a strong fit for someone who:
- Enjoys being in the field.
- Likes working with people.
- Can lead crews without ego or drama.
- Communicates clearly and proactively.
- Takes safety seriously.
- Cares about the homeowner experience.
- Is organized and detail-oriented.
- Can handle pressure without losing professionalism.
- Follows systems and checklists.
- Takes ownership instead of making excuses.
- Wants to be part of a team that works hard, has fun, and takes pride in doing the job right.
Fortitude is a tight-knit team. We enjoy the work, support each other, and keep the energy positive. We also hold a high standard. The right person will appreciate both.
Qualifications
- 3+ years of experience in roofing, construction, project management, or field supervision preferred.
- Residential roofing experience strongly preferred.
- Bilingual English/Spanish preferred.
- Strong communication and customer-facing skills.
- Ability to lead crews and coordinate multiple moving parts.
- Strong organization, follow-through, and attention to detail.
- Comfortable using mobile technology, job photos, notes, checklists, and project management systems.
- Professional appearance and conduct.
- Valid driver’s license and clean driving record.
- Ability to travel between job sites across coastal North Carolina as required.
Compensation and Benefits
- $250/day, paid weekly.
- Approximately $65,000 annually based on a full-time schedule.
- W-2 or 1099 structure available depending on candidate fit and role structure.
- Performance bonus opportunities.
- Company vehicle with Gas card.
- Technology package.
- Company-branded apparel.
Schedule
- Full-time, Monday–Friday.
- Weekend work may be required depending on weather, schedule, customer needs, and project demands.
- This is a field-based role with travel between active job sites.
Location
Projects are based across coastal North Carolina, primarily between Brunswick County and Craven County. Candidates must be able to travel to job sites as required.
Who Should Apply
Apply if you want a field leadership role where your work directly impacts customers, crews, safety, and the reputation of the company.
This is not the right role for someone who wants to stay in the truck, avoid hard conversations, or wait for someone else to solve problems.
It is the right role for someone who wants to lead from the field, support good crews, protect homeowners, enforce standards, and help Fortitude Roofing deliver a better roofing experience than the industry normally provides.
Pay: From $65,000.00 per year
Application Question(s):
- Do you have a clean background, valid driver’s license, and clean driving record?
- Describe your background- what experience do you have in construction, leading crews/subcontractors, or field teams.
- Preference given to former Military and/or Bilingual speakers. Do you have either qualifications?
- Are you comfortable working outside 10-12 hours a day and traveling between job sites in Coastal North Carolina?
Work Location: In person
