Top 6 Front desk associate Jobs in Canton, Oh

Front Desk Associate
Miracle-Ear —Canton, OH
- $33,280 - $39,520 a year
- Full-time
- Sales
- Computer literacy
- Administrative experience
- Paid holidays
- Opportunities for advancement
Quick Apply
Front Desk Associate
Fairfield Inn and Suites Canton South —Canton, OH
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
Front Desk Sales Associate
PCRK Group —Canton, OH
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
Front Desk Associate
Hampton Inn - Akron South —Akron, OH
- From $14.50 an hour
- Part-time
- Hotel
- Team management
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
10d
Front Desk Associate & Dance Class Assistant
Chelsea's School of Dance —Akron, OH
- $14 - $15 an hour
- Part-time
- In-person
- Teaching
- Entry level
Quick Apply

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Front Desk Associate

Miracle-Ear -
Canton, OH

Quick Apply

Job Details

Full-time
$33,280 - $39,520 a year

Benefits

Paid holidays
Opportunities for advancement

Qualifications

Computer operation
Sales
Filing
Client file management
Managing clients in a customer support role
Computer skills
Customer support
Managing patient records
Patient scheduling via phone
Client interaction via phone calls
Office record organization

Full Job Description

We’re looking for a driven individual who is passionate about helping others to become our next Front Desk Associate!

As a Front Desk Associate, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for.

Individuals with experience in office administration or customer service as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role. We’re seeking individuals who would have a positive impact on our customers and possess the organizational and technical skills to complete administrative tasks.

Key Responsibilities:

Manage the customer journey as the first point of contact, by setting expectations for their appointment and delivering a quality customer experience.
Scheduling, screening, and confirming new appointments through inbound and outbound calling.
Provide customer resolution to any concerns or questions.
Communicate all relevant customer information to the Hearing Care Professional
Collect and record customer payments.
Maintain the customer database by updating office records.
Inform the customer about hearing care accessory options.
Handle walk-ins and after-care for existing customers.
Help run office promotions by participating in any marketing and social media initiatives.
Support hearing aid maintenance, cleaning and repairs.

Requirements

Required Qualifications

Minimum of a high school diploma / an associate’s degree or equivalent
Administrative, front office, or patient care coordinator background
Experience in a direct customer support role
Comfortable handling inbound and outbound calling
Appointment scheduling and quality phone etiquette
Sales-minded and takes initiative
Adaptable and detail oriented, with an outgoing, positive demeanor
Computer literacy, ability to accurately document and file records
Ability to travel between clinic locations in Canton, OH and Norton, OH

Benefits

Standard Schedule: Monday - Friday, 9AM - 4PM (M/W/F in Canton, T/Th in Norton)

Compensation: $16 - $19/hour + monthly bonus opportunity

Additional Perks

Ongoing professional training and development
Career growth opportunities
Paid Holidays

About Miracle-Ear:

For 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. We're invested in the growth of our people, offering continuous training and development opportunities to empower our employees to become leaders in the industry.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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front desk associate jobs in canton, oh

Front Desk Associate

Front Desk Associate

Front Desk Sales Associate

Front Desk Associate

Front Desk Associate & Dance Class Assistant

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