Top 46 Onsite support technician Jobs in Canton, Oh

Onsite Support Technician
MCPC —Canton, OH
- Mid-level
- Windows
- Analysis skills
Quick Apply
4d
Information Technology Support Technician
Gregory Industries —North Canton, OH
- 8 hour shift
- Background check
- Software troubleshooting
- Customer service
- Profit sharing
- Paid holidays
Quick Apply
Maintenance Supervisor - Canton
Fresh Mark, Inc. —Canton, OH
- Microsoft Excel
- 5 years
- Senior level
- Paid holidays
- Tuition reimbursement
Quick Apply
11d
Patient Enrollment & Care Coordination Spec
Innovative Rx Us Holdings Inc —Canton, OH
- Full-time
- HIPAA
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Environmental Services Technician I
Akron Children's Hospital —Akron, OH
- Part-time
- No experience needed
- High school diploma or GED
- Children
QA Tech - Canton
Fresh Mark, Inc. —Canton, OH
- From $17.50 an hour
- Microsoft Word
- Computer literacy
- Writing skills
- Paid holidays
- Tuition reimbursement
Quick Apply
11d
Material Linen Technician
Akron Children's Hospital —Akron, OH
- Full-time
- Microsoft Outlook
- Word processing
- No experience needed
Environmental Services Technician II
Akron Children's Hospital —Akron, OH
- Full-time
- No experience needed
- Mid-level
- High school diploma or GED
Anesthesia Technician
Akron Children's Hospital —Akron, OH
- Full-time
- Microsoft Outlook
- Maintenance
- No experience needed
Scale Technician (OCS)
Accredited Labs —Canton, OH
- Full-time
- Microsoft Excel
- Engineering
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Maintenance Technician/Carpenter
WALSH UNIVERSITY —North Canton, OH
- Overtime
- Customer service
- Computer literacy
- Mid-level
12d
Floor Care Tech
Akron Children's Hospital —Akron, OH
- Part-time
- No experience needed
- High school diploma or GED
- Children
5d
Field Computer Technician for Point of Sale Industry
Point of Sale Innovation —Alliance, OH
- Weekends as needed
- Google Workspace
- Computer science
- Computer Science
- Mileage reimbursement
- Health insurance
Quick Apply
Ophthalmology Technician
Akron Children's Hospital —Akron, OH
- Full-time
- Microsoft Outlook
- No experience needed
- Mid-level
Pharmacy Technician
Optum —Kent, OH
- $16 - $29 an hour
- 8 hour shift
- Pass drug screening
- Clinic
- Driver's License
- AD&D insurance
- Employee stock purchase plan
Dietetic Technician
Akron Children's Hospital —Akron, OH
- Full-time
- Microsoft Outlook
- No experience needed
- Organizational skills
Assembly
Maag —Kent, OH
- Overtime
- Heavy lifting
- English
- Mid-level
- Paid jury duty
- Commuter assistance
5d
Cardiovascular Technician I
Akron Children's Hospital —Akron, OH
- Full-time
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
Facilities Maintenance Technician
Akron Children's Hospital —Akron, OH
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
10d
Service Technician
Epiroc —Akron, OH
- Background check
- Mid-level
- Driver's License
- Wellness program
- Health savings account

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onsite support technician jobs near canton, oh

Onsite Support Technician

MCPC -
Canton, OH

Quick Apply

Job Details

4 days ago

Qualifications

Customer communication

Full Job Description

The Onsite Support Technician works closely with MCPC's Service Delivery teams, engineers, and client stakeholders to ensure technology issues are resolved efficiently, systems remain operational, and users can perform their jobs with minimal disruption. This position requires strong technical expertise, excellent communication skills, and a customer-first mindset.

Key Responsibilities

Provide advanced onsite technical support for desktop, laptop, mobile device, printer, and peripheral issues.
Troubleshoot and resolve escalated hardware, software, operating system, and network connectivity problems.
Serve as a liaison between end users, the Remote Service Desk, and engineering teams to ensure timely issue resolution.
Escalate complex incidents to specialized support teams and collaborate on root cause analysis and permanent solutions.
Install, configure, image, deploy, and maintain end-user devices and associated software applications.
Support workstation moves, adds, changes, upgrades, and technology refresh initiatives.
Maintain accurate documentation of incidents, resolutions, asset information, and system configurations within ticketing systems.
Monitor system performance, identify recurring issues, and recommend improvements to enhance stability and user experience.
Coordinate with hardware vendors and third-party providers for repairs, warranty work, and system upgrades.
Adhere to MCPC service standards, processes, and documentation requirements while meeting established service level agreements (SLAs).
Completes Access Requests(COMPREQ) based on approval form security access.
Provide professional, customer-focused support while building strong relationships with client end users and stakeholders.

Qualifications

Experience providing Tier II/Tier III desktop support in an enterprise environment.
Strong knowledge of Microsoft Windows operating systems, Microsoft 365 applications, and desktop hardware.
Experience supporting printers, mobile devices, peripherals, and basic network connectivity issues.
Familiarity with Active Directory, user account administration, and ticketing systems.
Strong troubleshooting, problem-solving, and analytical skills.
Excellent verbal and written communication skills with a customer-service orientation.
Ability to prioritize multiple tasks and work independently in a fast-paced environment.
Associate degree in Information Technology or equivalent experience preferred.
Industry certifications such as CompTIA A+, Network+, Microsoft, or similar certifications are a plus.

Why MCPC?

At MCPC, we are committed to delivering exceptional technology solutions and support experiences for our clients. Our Onsite Support Technicians play a critical role in helping organizations stay productive by providing responsive, professional, and reliable technical support while embodying MCPC's core values of service, accountability, innovation, and teamwork.

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Refine Your Search

onsite support technician jobs in canton, oh

Onsite Support Technician

Information Technology Support Technician

Maintenance Supervisor - Canton

Patient Enrollment & Care Coordination Spec

Environmental Services Technician I

QA Tech - Canton

Material Linen Technician

Environmental Services Technician II

Anesthesia Technician

Scale Technician (OCS)

Maintenance Technician/Carpenter

Floor Care Tech

Field Computer Technician for Point of Sale Industry

Ophthalmology Technician

Pharmacy Technician

Dietetic Technician

Assembly

Cardiovascular Technician I

Facilities Maintenance Technician

Service Technician

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