Top 62 Returns department lead Jobs in Canton, Oh

Returns Department Lead
Enthusiast Auto Holdings —Wadsworth, OH
- $19 - $20 an hour
- Full-time
- Google Workspace
- Basic math
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Safety Coordinator | Concrete Manufacturing | OSHA
USA Precast Concrete —Canal Fulton, OH
- $25 - $28 an hour
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
- Paid holidays
- Health insurance
1d
Quality Manager
RW Screw LLC —Massillon, OH
- Full-time
- 7 years
- Engineering
- Analysis skills
Quick Apply
7d
Quality Manager
General Aluminum Manufacturing Company —Ravenna, OH
- $85,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Health insurance
Quick Apply
Medical Assistants - MCHC (Canton)
My Community Health Center —Canton, OH
- $17 - $21 an hour
- Full-time
- Background check
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
LEAD STERILE PROCESSING TECHNICIAN(FULL TIME)
Crothall Healthcare —Canton, OH
- $22 - $28 an hour
- Weekends as needed
- Background check
- Surgery
- Hospital
- Commuter assistance
- Disability insurance
Quick Apply
9d
LEAD STERILE PROCESSING TECHNICIAN, ORTHOPEDICS (FULL TIME)
Crothall Healthcare —Canton, OH
- $22 - $28 an hour
- Urgently hiring
- Background check
- Surgery
- Hospital
- Commuter assistance
- Disability insurance
Quick Apply
9d
Warehouse Teammate/Delivery Driver
Hajoca Corporation —Canton, OH
- $20 - $25 an hour
- Full-time
- Background check
- Basic math
- DOT physical examination
- Profit sharing
- Wellness program
Quick Apply
LEAD STERILE PROCESSING TECHNICIAN, ENDOSCOPY (FULL TIME)
Crothall Healthcare —Canton, OH
- $22 - $28 an hour
- Urgently hiring
- Background check
- Surgery
- Hospital
- Commuter assistance
- Disability insurance
Quick Apply
9d
LEAD STERILE PROCESSING TECHNICIAN, NEURO AND SPINE (FULL TIME)
Crothall Healthcare —Canton, OH
- $22 - $28 an hour
- Urgently hiring
- Background check
- Surgery
- Hospital
- Commuter assistance
- Disability insurance
Quick Apply
9d
LEAD ROBOTICS SPECIALISTS(FULL TIME)
Crothall Healthcare —Canton, OH
- $22 - $28 an hour
- Urgently hiring
- Background check
- Surgery
- Hospital
- Commuter assistance
- Disability insurance
Quick Apply
9d
Full Time Assistant Store Manager (Store 0790)
GameStop Inc —North Canton, OH
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
District Manager
Cricket Wireless —Massillon, OH
- Full-time
- Computer literacy
- Basic math
- English
Quick Apply
Accounts Payable Supervisor
Quanex —Akron, OH
- $72,500 - $95,000 a year
- Oracle
- Mid-level
- Finance
- Employee stock purchase plan
- Paid holidays
Full Time Assistant Store Manager (Store 3910)
GameStop Inc —Akron, OH
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Manager, Data Governance
Quanex —Akron, OH
- $125,000 - $160,000 a year
- Hybrid work
- 7 years
- Oracle
- Engineering
- Employee stock purchase plan
- Paid holidays
Full Time Assistant Store Manager (Store 2428)
GameStop Inc —Alliance, OH
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Full Time Assistant Store Manager (Store 0788)
GameStop Inc —Cuyahoga Falls, OH
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Full Time Assistant Store Manager (Store 3287)
GameStop Inc —Deerfield, OH
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Advisor, Safety
Aecon Group —Akron, OH
- $80,000 - $115,000 a year
- Email
- 5 years
- Driver's License
- Continuous improvement
- Health insurance
- Dental insurance

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returns department lead jobs near canton, oh

Returns Department Lead

Enthusiast Auto Holdings -
Wadsworth, OH

Quick Apply

Job Details

Full-time
$19 - $20 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Google Workspace
Customer returns handling
Team supervision
Warehouse management experience
Basic math
Warehouse management system
Warranty issues management
Productivity software
Managing teams as a warehouse supervisor
Technical Proficiency
Cross-functional communication
Automotive parts and accessories knowledge

Full Job Description

Description:

Enthusiast Auto Holdings (EAH) is a highly successful eCommerce company in the automotive parts industry. EAH goes to market via nine enthusiast-focused websites - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, EVANNEX and RCI Off-Road.

We serve the automotive enthusiast; customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge, and support to make their automotive vision come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option.

Led by a strong leadership team, EAH generates market-leading profitability and has experienced high rates of organic growth, including through and following the pandemic. The company has also successfully grown through multiple acquisitions.

EAH is owned and supported by Cortec Group, a premier private equity firm, Cortec has invested millions of dollars to expand EAH’s operations, facilities, technology, and leadership. EAH has recently completed a significant facility expansion at its primary distribution center and is implementing enterprise-level ERP / WMS / OMS systems.

EAH seeks to strengthen the organization with a Returns Department Lead as the business continues to scale.

Full-time Shift: Monday through Friday 7:00 a.m. - 3:30 p.m.

Pay: $19-$20/hourly

Competitive base pay, generous health (medical, dental, life, vision, and disability insurance) and wellness benefits plus:

Paid time off
401k retirement plan with company match
Discounts on auto parts and accessories
$500 Employee Referral Bonus awards
Company is growing with double-digit revenue growth
Above industry average customer reputation scores
Open and honest communication leading to transparency and collaboration
Enjoyable work environment

Position Summary

The Returns Department Lead is a "working lead" role responsible for the daily supervision of the ECS Tuning returns area. This position ensures that all returned parts and "cores" are processed with high accuracy and efficiency. The Lead balances hands-on processing with team management to meet productivity targets while maintaining strong communication with Customer Service, DC Leadership, Inventory, Purchasing, and external Vendors.

Key Functions & Responsibilities

Customer Satisfaction: Coordinate with the Customer Service team to resolve complex return issues or part discrepancies within SLA, ensuring a seamless experience for the end-user.
Productivity Management: Track and report daily productivity metrics for the team. Ensure all Returns Associates meet or exceed the target processing rate of 8 units per hour.
Vendor RTV (Return to Vendor): Own the end-to-end "Pick to Credit" process. Manage the physical picking of RTV inventory and ensure all documentation is completed to secure timely financial credits from vendors.
Warranty & Defective Claims: Serve as the lead liaison for vendors regarding defective parts. Manage the submission of warranty claims, including technical verification and photographic evidence.
Team Leadership: Support, train, coach and motivate the team. Be a servant leader that can monitor performance, recruit and lead, and assist in daily tasks to ensure the department meets SLA goals.
Inventory Integrity: Partner closely with the Inventory Department to ensure returned items are accurately restocked, location-tracked, and that "core" inventory is accounted for.
Department Standards: Maintain a clean, organized, and safe working environment. Enforce warehouse safety protocols and ensure the return area is free of hazards.

Requirements:

Physical Requirements

Lifting Capability: Must be able to lift, carry, and maneuver parts weighing up to 50 lbs.
Stationary Work: Ability to work within a designated workstation for up to 8 hours a day, involving standing, reaching, and repetitive motion.
Stamina: Capability to work in a fast-paced warehouse environment that may involve varying temperatures and noise levels.

Requirements & Qualifications

Experience: 2+ years in warehouse leadership, preferably in automotive or e-commerce.
Technical Knowledge: Familiarity with automotive parts, systems, and "core" return programs.
Systems: Proficiency in Warehouse Management Systems (WMS), Microsoft Office, and Google Workspace.
Skills: Strong communication, basic math for metric tracking, and high attention to detail.
Collaboration: We are looking for highly motivated individuals who thrive in a cross-functional environment. We work to actively break down silos and co-create solutions.

What Success Looks Like:

Delivering a 48-hour or less SLA for Customer Returns Processing
Delivering respective departmental assignment metrics as defined.
Delivering improvements on employee experience, attendance, retention, and productivity rates of associates
Develop and implement process improvement initiatives that support a best-in-class customer experience.
- Realized through customer feedback and Returns metrics.
Continued strengthening of DC culture
- Focused on serving the customer
- Continuous improvement mindset
- Work smarter, not harder
- Make work enjoyable

We are looking for a candidate with a proven ability to lead a team that is customer-centric, strong skills in communication, analytical with data, fulfill and promote our core values of communication, transparency, trust, collaboration, respect, accountability, and able to take/receive constructive feedback.

Quick Apply

Refine Your Search

returns department lead jobs in canton, oh

Returns Department Lead

Safety Coordinator | Concrete Manufacturing | OSHA

Quality Manager

Quality Manager

Medical Assistants - MCHC (Canton)

LEAD STERILE PROCESSING TECHNICIAN(FULL TIME)

LEAD STERILE PROCESSING TECHNICIAN, ORTHOPEDICS (FULL TIME)

Warehouse Teammate/Delivery Driver

LEAD STERILE PROCESSING TECHNICIAN, ENDOSCOPY (FULL TIME)

LEAD STERILE PROCESSING TECHNICIAN, NEURO AND SPINE (FULL TIME)

LEAD ROBOTICS SPECIALISTS(FULL TIME)

Full Time Assistant Store Manager (Store 0790)

District Manager

Accounts Payable Supervisor

Full Time Assistant Store Manager (Store 3910)

Manager, Data Governance

Full Time Assistant Store Manager (Store 2428)

Full Time Assistant Store Manager (Store 0788)

Full Time Assistant Store Manager (Store 3287)

Advisor, Safety

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