Top 10 Desktop support technician Jobs in Canton Oh

Sr. Endpoint Support Technician
Confidential —Mount Hope, OH
- $26.74 - $32.20 an hour
- Full-time
- Background check
- Mid-level
- In-person
- Health savings account
- Health insurance
Quick Apply
2d
Onsite Support Technician
MCPC —Canton, OH
- Mid-level
- Windows
- Analysis skills
Quick Apply
10d
HelpDesk Technician
QualityIP —Kent, OH
- $41,600 - $65,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Helpdesk Technician
Computer Technology Management Services LLC (dba CTMS) —Akron, OH
- $43,900 - $46,000 a year
- US work authorization
- Trade school
- Communication skills
- Opportunities for advancement
Quick Apply
Desktop Support Specialist- Mogadore
NEOnet —Mogadore, OH
- $40,000 - $45,000 a year
- Full-time
- Software troubleshooting
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
13d
Manufacturing IT Support Technician
ProVia —Strasburg, OH
- Monday to Friday
- Windows
- Ability to lift 50 pounds
- Entry level
Quick Apply
3d
Durable Medical Equipment Delivery Driver - Akron, OH
Dragonfly Health —Akron, OH
- $20 - $22 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Senior Systems & Network Engineer (Tier 3)
Computer Technology Management Services, LLC —Akron, OH
- $80,000 - $95,000 a year
- Full-time
- Azure
- Windows
- SQL
- Health insurance
- Dental insurance
Quick Apply
6d

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Sr. Endpoint Support Technician
Confidential —Mount Hope, OH
Communicate technical information clearly to non-technical users. Escalate complex technical issues appropriately to engineering or management teams.
$26.74 - $32.20 an hour
Quick Apply
2d
Information Technology Support Technician
Gregory Industries —North Canton, OH
Provide onsite support across both office and manufacturing environments as needed. This position is based at our beautiful new headquarters and includes…
Quick Apply

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Bench Technician
Data Path Inc —Dublin, OH
You'll also help support the team by answering support calls and picking up ticket overflow as needed. While the role is primarily in-office, occasional travel…
$19 - $21 an hour
Quick Apply
3d
Tier 1 Service Technician
Data Path Inc —Dublin, OH
Communicating clearly with both technical and non-technical users. This is the first point of contact for our clients, you'll resolve everyday technical issues,…
$22 - $27 an hour
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3d

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desktop support technician jobs near canton oh

Sr. Endpoint Support Technician

Confidential
Mount Hope, OH

Quick Apply

Job Details

Full-time
$26.74 - $32.20 an hour
2 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Teamwork
Interpersonal skills
Enterprise software
Printer (troubleshooting support)
Webex
Desktop administration
Peripheral hardware support

Full Job Description

We are searching for a highly performing, self-directed, and customer-focused individual to support Endpoint technology . The ability to communicate and collaborate across all levels of the organization (from shop floor to plant management) is a key to success in this position. The Sr. Endpoint Support Technician is a hands-on technical role responsible for delivering high-quality support across enterprise endpoint environments. This position provides direct support for desktops, laptops, mobile devices, collaboration systems, shop floor scanning/printing and related technologies while ensuring adherence to service standards, SLAs, and operational procedures. The role focuses on customer service excellence, technical troubleshooting, and maintaining endpoint reliability across the organization.

Technical Support & Troubleshooting

Provide hands-on support for PCs, laptops, printers, scanners, mobile devices, video conferencing equipment, and collaboration systems.
Diagnose and resolve hardware, software, networking, and peripheral issues.
Support Windows 11 operating systems and Microsoft 365 applications.
Assist with endpoint provisioning, configuration, imaging, deployment, and device lifecycle management.
Perform device patching, updates, and compliance-related tasks.
Escalate complex technical issues appropriately to engineering or management teams.

Ticket & SLA Management

Review, update, and resolve tasks/tickets in accordance with defined SLAs.
Accurately document troubleshooting steps, resolutions, and customer communications.
Properly categorize and prioritize tickets to ensure efficient workflow.
Follow established processes to maintain service consistency and quality.

Customer Service & Communication

Serve as a primary point of contact for end users requiring technical assistance onsite.
Deliver professional, customer-focused support in person, remotely, or via phone.
Communicate technical information clearly to non-technical users.
Maintain a high standard of customer satisfaction and professionalism.

Qualifications

Strong verbal and written communication skills.
Experience supporting enterprise endpoint environments including desktops, laptops, tablets, mobile devices, printers, and AV/collaboration equipment.
Experience configuring, installing, and supporting Zebra scanning devices and Zebra label printers is a requirement.
Proficiency with Windows 10/11 and Microsoft 365.
Experience with endpoint imaging, patching, and lifecycle management.
Familiarity with SCCM, Intune, or other endpoint management platforms.
Ability to troubleshoot and resolve hardware and software issues independently.
Preferred Experience
Experience with Cisco Webex platforms, telephony, or collaboration systems.
Knowledge of endpoint security practices and device hardening.
Exposure to automation tools or scripting (PowerShell preferred).
Experience supporting geographically dispersed users.

Pay: $26.74 - $32.20 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in canton oh

Sr. Endpoint Support Technician

Onsite Support Technician

HelpDesk Technician

Helpdesk Technician

Desktop Support Specialist- Mogadore

Manufacturing IT Support Technician

Durable Medical Equipment Delivery Driver - Akron, OH

Senior Systems & Network Engineer (Tier 3)

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