Top 56 Onsite support technician Jobs in Canton Oh

Onsite Support Technician
MCPC —Canton, OH
- Mid-level
- Windows
- Analysis skills
Quick Apply
11d
Sr. Endpoint Support Technician
Confidential —Mount Hope, OH
- $26.74 - $32.20 an hour
- Full-time
- Background check
- Mid-level
- In-person
- Health savings account
- Health insurance
Quick Apply
2d
Information Technology Support Technician
Gregory Industries —North Canton, OH
- 8 hour shift
- Background check
- Software troubleshooting
- Customer service
- Profit sharing
- Paid holidays
Quick Apply
Maintenance Technician- Columbus, OH R0193134 Remote Ohio Full time
Greystar —Ohio
- $23 - $25 an hour
- Weekends as needed
- Ability to walk for extended periods
- Driver's License
- Travel
- Paid parental leave
- Paid holidays
HelpDesk Technician
QualityIP —Kent, OH
- $41,600 - $65,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Manufacturing IT Support Technician
ProVia —Strasburg, OH
- Monday to Friday
- Windows
- Ability to lift 50 pounds
- Entry level
Quick Apply
3d
Material Linen Technician
Akron Children's Hospital —Akron, OH
- Full-time
- Microsoft Outlook
- Word processing
- No experience needed
Quality Control Line Tech
Kleen Test Products —Strasburg, OH
- Online Application
- Word processing
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
4d
Maintenance Technician/Carpenter
WALSH UNIVERSITY —North Canton, OH
- Overtime
- Customer service
- Computer literacy
- Mid-level
Scale Technician (OCS)
Accredited Labs —Canton, OH
- Full-time
- Microsoft Excel
- Engineering
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Behavioral Health Technician I
Akron Children's Hospital —Akron, OH
- Part-time
- Nursing
- Patient monitoring
- BLS Certification
8d
Patient Enrollment & Care Coordination Spec
Innovative Rx Us Holdings Inc —Canton, OH
- Full-time
- HIPAA
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Cardiovascular Technician I
Akron Children's Hospital —Akron, OH
- Full-time
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
Environmental Services Technician I
Akron Children's Hospital —Akron, OH
- Part-time
- No experience needed
- High school diploma or GED
- Children
Field Computer Technician for Point of Sale Industry
Point of Sale Innovation —Alliance, OH
- Weekends as needed
- Google Workspace
- Computer science
- Computer Science
- Mileage reimbursement
- Health insurance
Quick Apply
Dietetic Technician
Akron Children's Hospital —Akron, OH
- Full-time
- Microsoft Outlook
- No experience needed
- Organizational skills
QC Technician II - Tue-Sat 2nd Shift
GOJO Industries —Cuyahoga Falls, OH
- $24.52 an hour
- Online Application
- Mid-level
- Travel
- US work authorization
- Parental leave
- 401(k) matching
2d
Logistics Coordinator
Epiroc —Akron, OH
- Background check
- ERP systems
- Mid-level
- Wellness program
- Health savings account
3d
Dispensing Technician I - 2nd Shift
GOJO Industries —Cuyahoga Falls, OH
- $21.31 an hour
- Overtime
- ERP systems
- Forklift
- High school diploma or GED
- Parental leave
- 401(k) matching
2d
Service Technician
Epiroc —Akron, OH
- Background check
- Mid-level
- Driver's License
- Wellness program
- Health savings account

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onsite support technician jobs near canton oh

Onsite Support Technician

MCPC -
Canton, OH

Quick Apply

Job Details

11 days ago

Qualifications

Customer communication

Full Job Description

The Onsite Support Technician works closely with MCPC's Service Delivery teams, engineers, and client stakeholders to ensure technology issues are resolved efficiently, systems remain operational, and users can perform their jobs with minimal disruption. This position requires strong technical expertise, excellent communication skills, and a customer-first mindset.

Key Responsibilities

Provide advanced onsite technical support for desktop, laptop, mobile device, printer, and peripheral issues.
Troubleshoot and resolve escalated hardware, software, operating system, and network connectivity problems.
Serve as a liaison between end users, the Remote Service Desk, and engineering teams to ensure timely issue resolution.
Escalate complex incidents to specialized support teams and collaborate on root cause analysis and permanent solutions.
Install, configure, image, deploy, and maintain end-user devices and associated software applications.
Support workstation moves, adds, changes, upgrades, and technology refresh initiatives.
Maintain accurate documentation of incidents, resolutions, asset information, and system configurations within ticketing systems.
Monitor system performance, identify recurring issues, and recommend improvements to enhance stability and user experience.
Coordinate with hardware vendors and third-party providers for repairs, warranty work, and system upgrades.
Adhere to MCPC service standards, processes, and documentation requirements while meeting established service level agreements (SLAs).
Completes Access Requests(COMPREQ) based on approval form security access.
Provide professional, customer-focused support while building strong relationships with client end users and stakeholders.

Qualifications

Experience providing Tier II/Tier III desktop support in an enterprise environment.
Strong knowledge of Microsoft Windows operating systems, Microsoft 365 applications, and desktop hardware.
Experience supporting printers, mobile devices, peripherals, and basic network connectivity issues.
Familiarity with Active Directory, user account administration, and ticketing systems.
Strong troubleshooting, problem-solving, and analytical skills.
Excellent verbal and written communication skills with a customer-service orientation.
Ability to prioritize multiple tasks and work independently in a fast-paced environment.
Associate degree in Information Technology or equivalent experience preferred.
Industry certifications such as CompTIA A+, Network+, Microsoft, or similar certifications are a plus.

Why MCPC?

At MCPC, we are committed to delivering exceptional technology solutions and support experiences for our clients. Our Onsite Support Technicians play a critical role in helping organizations stay productive by providing responsive, professional, and reliable technical support while embodying MCPC's core values of service, accountability, innovation, and teamwork.

Quick Apply

Refine Your Search

onsite support technician jobs in canton oh

Onsite Support Technician

Sr. Endpoint Support Technician

Information Technology Support Technician

Maintenance Technician- Columbus, OH R0193134 Remote Ohio Full time

HelpDesk Technician

Manufacturing IT Support Technician

Material Linen Technician

Quality Control Line Tech

Maintenance Technician/Carpenter

Scale Technician (OCS)

Behavioral Health Technician I

Patient Enrollment & Care Coordination Spec

Cardiovascular Technician I

Environmental Services Technician I

Field Computer Technician for Point of Sale Industry

Dietetic Technician

QC Technician II - Tue-Sat 2nd Shift

Logistics Coordinator

Dispensing Technician I - 2nd Shift

Service Technician

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