Top 40 Call center Jobs in Cape Girardeau, Mo

Customer Service Representative
CARSTAR Russom's Cape Girardeau —Cape Girardeau, MO
- Mid-level
- Office
- High school diploma or GED
Customer Service Assistant Manager
Tri-State Water, Power & Air —Cape Girardeau, MO
- $45,000 - $50,000 a year
- Sales
- Mid-level
- Analysis skills
Quick Apply
3d
911 Dispatcher / Communications Officer
Cape Girardeau County Sheriff —Jackson, MO
- From $20.38 an hour
- 12 hour shift
- Pass drug screening
- High school diploma or GED
- Criminal background check
- Paid training
- Health insurance
Quick Apply
1d
Licensed Medicare Agent
Alliant Insurance Services —Cape Girardeau, MO
- $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
Remote Home Health Sales Agent
Slate Professional Resources, Inc. —United States
- $25 an hour
- Full-time
- Remote
- Mid-level
- Home Health
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

Discover related jobs

Based on your search for call center jobs.

Front Desk Receptionist | Patient Experience Coordinator
True Test HRT —Cape Girardeau, MO
Prior experience in a front desk, administrative, or patient facing role required. Maintaining knowledge of all True Test products and services to confidently…
$22 - $23 an hour
Quick Apply
5d
Front Desk Receptionist/Office Assistant
Northwestern Mutual —Cape Girardeau, MO
Greet all individuals and direct them appropriately, answer and screen phone calls. Maintain organized filing systems, both hard copy and digital – assist with…
$42,000 - $50,000 a year
Quick Apply
12d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Your own dedicated desk – no hoteling, no sharing, just your space.
$23.39 an hour
5d
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for call center in cape girardeau, mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center jobs near cape girardeau, mo

Customer Service Representative jobs in Cape Girardeau, MO

Customer Service Representative jobs in Stockton, CA

Sales Representative jobs in Houston, TX

Customer Service Representative jobs in Jacksonville, NC

Customer Service Representative jobs in Frederick, MD

Inside Sales Representative Remote jobs in Ohio

Customer Service Representative jobs in Orangeburg, SC

Remote Chat Customer Service jobs in Miami, FL

Patient Access Representative jobs in Arlington, TX

Communications Officer jobs in New Jersey

School Security Officer jobs in Pennsylvania

Communications jobs in Utica, NY

Security Officer jobs in Houston, TX

Communications Officer jobs in Dothan, AL

Communications Officer jobs in Jackson, MS

Nonprofit Communications jobs in Remote

Communications Officer jobs in Amelia Court House, VA

Sales Representative jobs in Cincinnati, OH

Patient Access Representative Night jobs in Houston, TX

Sales Representative jobs in Bakersfield, CA

Customer Service Representative

CARSTAR Russom's Cape Girardeau -
Cape Girardeau, MO

Apply Now

Job Details

Qualifications

Customer relationship building
High school diploma or GED
Cash register
Driver's License
Productivity software
POS systems

Full Job Description

Job Summary

The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include – gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.

Duties / Responsibilities

Greets all walk-in customers in a professional and courteous manner.
Answer and directs all phone traffic in a polite, courteous and cheerful manner.
Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
Explain CARSTAR’s repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
Educate customers on CARSTAR’s CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
Schedule and record appraisal and delivery appointments.
Update and maintain the store scheduler with Office Manager.
Collect and record payment for completed repairs; may perform some A/R.
File repair order paperwork accurately or record in CARSTAR management system.
Provide customers with CARSTAR’s warranty information (5-Year and Limited Lifetime).
Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
Maintain the front office and customer reception areas.
Attend daily release meetings.
Other duties as assigned.

Experience / Skill Requirements

2+ years of customer service experience required, preferably in a retail setting.
HS diploma or GED equivalent required; college degree preferred.
Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
Call center sales experience (or equivalent sales experience) preferred.
Highly organized; ability to handle multiple concurrent assignments.
Proficient with Microsoft Office and POS/management systems.
Strong attention to details.
Punctual and professional appearance.
Ability to receive direction and work well with others.
Valid driver’s license and insurable driving record.

Physical Requirements

Essential physical requirements include:
Ability to stoop, bend and kneel, squat, kneel and pulling
Extended periods of kneeling, bending, squatting and stooping
Carry and lift heavy objects (up to 50lbs)
Standing, sitting and walking
Performing repetitive motions

Work Environment

Exposure to:

Paint, fumes and particles
Dirt / Dust
Chemicals / Toxins
Varying heat / cold
Intermittent noise

All duties, responsibilities and experience are subject to change by location

**This site contains postings for jobs at independently owned and operated franchises. Only the franchisee that you apply to work for is responsible for employment matters at the locations, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. CARSTAR Franchisor SPV LLC has no control over employment matters at the location. CARSTAR Franchisor SPV LLC will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Apply Now

Refine Your Search

call center jobs in cape girardeau, mo

Customer Service Representative

Customer Service Assistant Manager

911 Dispatcher / Communications Officer

Licensed Medicare Agent

Remote Home Health Sales Agent

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for call center in cape girardeau, mo

Explore jobs in more locations

Job Summary

Duties / Responsibilities

Experience / Skill Requirements

Physical Requirements

Work Environment

Job Seeker Tools

Employer Tools

Browse

Stay Connected