Top 23 Guest service representative Jobs in Cape May, Nj

Spa Concierge
Cape Resorts —Cape May, NJ
- $18 an hour
- Part-time
- Basic math
- Computer skills
- 1 year
Quick Apply
Mahalo Cape May - Front Desk Agent
MAHALO CAPE MAY LLC —Cape May, NJ
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
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5d
ICONA Cape May - Front Desk Agent
PALAVEST LLC —Cape May, NJ
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Member Services Representative Part Time
Planet Fitness - NJ/MA One World Fitness —Rio Grande, NJ
- $15.49 - $17.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Member Services Representative Full Time
Planet Fitness - NJ/MA One World Fitness —Rio Grande, NJ
- $15.49 - $17.50 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
ICONA Diamond Beach - Beach Attendant (Part-time)
ACHRISTAVEST PIER 6600 LLC —Wildwood Crest, NJ
- Part-time
- Ability to lift 50 pounds
- No travel
- Communication skills
Quick Apply
ICONA Diamond Beach - Pool Attendant (Part-Time Seasonal)
ACHRISTAVEST PIER 6600 LLC —Wildwood Crest, NJ
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- No travel
Quick Apply
Mahalo Diamond Beach - Front Desk Agent
MAHALO DIAMOND BEACH LLC —Wildwood Crest, NJ
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
ICONA Avalon - Beach Attendant (Part-Time)
ICONA GOLDEN INN LLC —Avalon, NJ
- Part-time
- Ability to lift 50 pounds
- No travel
- Communication skills
Quick Apply
ICONA Avalon - Beach Attendant (Full-Time)
ICONA GOLDEN INN LLC —Avalon, NJ
- Weekends as needed
- Ability to lift 50 pounds
- No travel
- Communication skills
Quick Apply
Front Desk Agent-Mahalo
MAHALO DIAMOND BEACH LLC —Wildwood Crest, NJ
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
ICONA Avalon- Front Desk Agent
ICONA GOLDEN INN LLC —Avalon, NJ
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
ICONA Diamond Beach - Pool Attendant (Full-Time Seasonal)
ACHRISTAVEST PIER 6600 LLC —Wildwood Crest, NJ
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- No travel
Quick Apply
ICONA Avalon - Pool Attendant (Part-Time)
ICONA GOLDEN INN LLC —Avalon, NJ
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- No travel
Quick Apply
Guest Service Representative - Comfort Inn Rehoboth
Comfort Suites- Rehoboth —Rehoboth Beach, DE
- $16 an hour
- Part-time
- 11+ years
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
ICONA Avalon- Front Desk Supervisor
ICONA GOLDEN INN LLC —Avalon, NJ
- Weekends as needed
- Mid-level
- Hotel
- Ability to lift 50 pounds
Quick Apply
ICONA Windrift - Pool Attendant
WINDRIFT AVALON LLC —Avalon, NJ
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- No travel
Quick Apply
Sales Associate
Vera Bradley —Rehoboth Beach, DE
- $13.84 - $20.81 an hour
- Part-time
- High school diploma or GED
- Cash register
- Communication skills
- Wellness program
- Paid time off
Customer Service Representative
GROTTO PIZZA INC —Lewes, DE
- Computer literacy
- English
- Quick service & fast food restaurant

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guest service representative jobs near cape may, nj

Spa Concierge

Cape Resorts -
Cape May, NJ

Quick Apply

Job Details

Part-time | Full-time
$18 an hour

Qualifications

Computer operation
Basic math
Computer skills

Full Job Description

Position Overview: The Spa Concierge’s responsibilities include greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system, and charging for services performed. Additionally, the Spa Concierge assists with transitional cleaning of the spa and relaxation area as needed. Part-time position with potential to become full time.

These duties may be described as, but not limited to:

Be on time for shift and maintain a consistent, regular attendance record.
Properly open and close spa each day according to Standard Operating Procedures.
Accurately book, change and cancel spa appointments.
Acknowledge and greet everyone who enters and leaves the spa.
Ensure that the check-in, check-out, and payment process is handled in accordance with company policy.
Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation.
Utilize spa computers with skill and proficiency; document guest information in electronic record as directed.
Familiarity with Spa Booking Software
Answer the phone promptly and use the guest’s name throughout the phone conversation; operate phone system accurately and efficiently.
Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
Maintain eye contact when addressing external and internal guests; develop professional and personalized relationships with regular guests.
Handle guests’ questions and concerns promptly, professionally, and courteously.
Maintain complete confidentiality in all guest matters in accordance with company policy.
Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction.
Maintain a clean, safe, fully stocked, and well-organized work area.
Ensure an adequate stock of supplies and equipment; inform management when stock is low.
Must be able to work without constant direct supervision and remain at assigned post for extended periods of time.
Maintain a positive attitude and contribute toward a quality work environment.
Regularly attend, participate in and support training and staff meetings for the spa.
Ability to perform the duties of the Retail Consultant as needed.
Assist in all areas of spa operation as requested by management.
Communicate to management all occurrences involving staff or guests in the spa that require attention

Required Knowledge, Skills, Abilities:

Must be detail-oriented and have ability to multi-task.

Ability to be efficient and productive in a luxury, fast-paced environment.
Must have enthusiasm and possess excellent customer service skills.
Must possess basic math skills.
Enjoy working with people and possess a friendly and outgoing personality.
Excellent communication, listening and computer skills.
Must be a team player.
Must have weekend availability.

Minimum Qualifications:

Minimum of 1 year of experience as a Front Desk personnel or as Customer Service representative with proven sales OR
Minimum of 1 year of employment within a hotel environment or Spa

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

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Refine Your Search

guest service representative jobs in cape may, nj

Spa Concierge

Mahalo Cape May - Front Desk Agent

ICONA Cape May - Front Desk Agent

Member Services Representative Part Time

Member Services Representative Full Time

ICONA Diamond Beach - Beach Attendant (Part-time)

ICONA Diamond Beach - Pool Attendant (Part-Time Seasonal)

Mahalo Diamond Beach - Front Desk Agent

ICONA Avalon - Beach Attendant (Part-Time)

ICONA Avalon - Beach Attendant (Full-Time)

Front Desk Agent-Mahalo

ICONA Avalon- Front Desk Agent

ICONA Diamond Beach - Pool Attendant (Full-Time Seasonal)

ICONA Avalon - Pool Attendant (Part-Time)

Guest Service Representative - Comfort Inn Rehoboth

ICONA Avalon- Front Desk Supervisor

ICONA Windrift - Pool Attendant

Sales Associate

Customer Service Representative

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