Top 8 Guest service representative Jobs in Carbondale, Il

Member Services FT Carbondale
Planet Fitness —Carbondale, IL
- $15 an hour
- Overnight shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
4d
Hotel Front Desk Representative
Walker's Bluff Casino Resort —Carterville, IL
- $17.00 - $17.50 an hour
- Part-time
- Basic math
- Hotel
- 21 years or older
- Profit sharing
- Health insurance
Front Desk Agent/ Night Auditor - NEW Hampton Inn - Marion IL
Oasis Outdoors LLC - Oasis Hospitality —Marion, IL
- $15 - $16 an hour
- Part-time
- Background check
- Hotel
- Accounting
- Health insurance
- Dental insurance
Quick Apply
1d
Front line/Drive thru Cashier
Hardee's —Murphysboro, IL
- Full-time
- Quick service & fast food restaurant
- Entry level
- Flexible schedule
Quick Apply
Full Time Guest Service Team Member Anna, IL
Rhodes Convenience Stores Inc —Anna, IL
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Communication skills
Quick Apply
Full Time Restaurant Team Member Anna, IL
Rhodes Convenience Stores Inc —Anna, IL
- Full-time
- Ability to lift 50 pounds
- Food service experience
- Restaurant
Quick Apply
Part Time Restaurant Team Member - Anna, IL
Rhodes Convenience Stores Inc —Anna, IL
- Part-time
- Ability to lift 50 pounds
- Food service experience
- Restaurant
Quick Apply

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Front Desk Agent/ Night Auditor - NEW Hampton Inn - Marion IL
Oasis Outdoors LLC - Oasis Hospitality —Marion, IL
Previous hotel, hospitality, customer service, or front desk experience preferred but not required. Maintain a clean, organized, and welcoming front desk and…
$15 - $16 an hour
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1d
Hotel Front Desk Representative
Walker's Bluff Casino Resort —Carterville, IL
Accurately administer hotel guest payment processes. Assist the call center in taking, modifying, and canceling guest reservations and noting any special…
$17.00 - $17.50 an hour

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Front Desk Attendant - Part-Time
The Athletic Club of Columbus —Columbus, OH
Monitor incoming calls and direct them to the appropriate person. Greet members and guests as they enter the club. Prior customer service experience a plus.
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Guest Service Representative
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Valid driver’s license required. Register guests, issue room keys, and provide information on hotel services and room location. Paid Vacation and Sick Days.
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guest service representative jobs near carbondale, il

Member Services FT Carbondale

Planet Fitness -
Carbondale, IL

Apply Now

Job Details

Full-time
$15 an hour
4 days ago

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off

Qualifications

Computer operation
Desktop applications
Computer skills

Full Job Description

Job Summary

The Member Services Representative (MSR) is responsible for creating a positive member experience by delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role involves greeting and engaging with members as they enter and exit the club, addressing inquiries, conducting facility tours, resolving issues, and ensuring a clean, safe, and inviting environment during AM, PM, or Overnight shifts. The representative will often work independently, including times when they may be alone, requiring self-reliance and proactive problem-solving.

Additional Job Summary

The Overnight Member Services Representative will work independently, often by themselves or alone for parts or all of their shift, to ensure the safety, security, and cleanliness of the facility while fostering a welcoming atmosphere. This role requires maintaining constant situational awareness, addressing issues promptly (contacting the management for emergencies and documenting non-emergencies in the Communication Log on Microsoft Teams), and upholding Planet Fitness standards without on-site managerial support.

Schedule

Full Time
Monday - Thursday: 10:00 PM- 6:00 AM
8-hour shift

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greet members, prospective members, and guests, providing exceptional customer service.
Handle all front desk-related activities, including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours of the facility.
- Facilitate needed updates to members’ accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to management as needed.
Maintain the cleanliness, organization, and safety of the club.
- Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment, and gym floor.
- Stock locker rooms with proper supplies/paper products.
- Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to management.
Follow the "Lost and Found Policy" and turn in lost member property to management immediately.
Other responsibilities as asked by management.

Benefits

FREE Black Card Membership!
Paid Time Off (PTO)
Health Insurance - First of the month following hire date
Medical & Prescription drug plans
HSA (Health Savings Account)
Dental
Vison
Life/AD&D
Voluntary Short Term Disability (STD)
Voluntary Long Term Disability (LTD), and other additional voluntary benefits!
401k plan after 3 months of service

Qualifications

Must be a minimum of 16 years of age.
Must be able to Lift, pull, push a minimum of 25lbs.
Upbeat and positive attitude.
Punctuality and reliability are a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Basic computer proficiency.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Satisfactory background check.

Overnight, Additional Qualification(s):

Must be 18 years of age or older.
Must be able to work alone and independently.

Physical Demands

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.

How to Apply:

If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.

Thank you for your interest in joining our team!

E-Verify STATEMENT:

We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .

EOE STATEMENT:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

Refine Your Search

guest service representative jobs in carbondale, il

Member Services FT Carbondale

Hotel Front Desk Representative

Front Desk Agent/ Night Auditor - NEW Hampton Inn - Marion IL

Front line/Drive thru Cashier

Full Time Guest Service Team Member Anna, IL

Full Time Restaurant Team Member Anna, IL

Part Time Restaurant Team Member - Anna, IL

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