Top 26 Client success Jobs in Carlsbad, Ca

Client Success Manager
BUFFINI & COMPANY INC —Carlsbad, CA
- $76,000 - $82,000 a year
- Full-time
- Mid-level
- Office
- 3 years
4d
Customer Success Agent
PRECISION DIAGNOSTICS —San Diego, CA
- $23 - $25 an hour
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Ability to sit for extended periods
- Paid holidays
- Health insurance
Quick Apply
5d
Executive Health Assistant / Client Services Coordinator (Virtual Longevity Medicine)
Thrivemed llc —Carlsbad, CA
- $26.30 - $30.00 an hour
- Full-time
- Hybrid work
- Spanish
- Google Workspace
- Medical office experience
- Health insurance
- Work from home
Quick Apply
Customer Success Manager
CARET —San Diego, CA
- $70,000 - $80,000 a year
- Remote
- Mid-level
- Communication skills
- Health savings account
- Dental insurance
Group Manager, Customer Success
Intuit —San Diego, CA
- $171,000 - $231,500 a year
- 7 years
- English
- Finance
Customer Success Specialist
ALTO USA LLC —Escondido, CA
- $67,000 - $78,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Customer Experience Specialist I
PROMETHEUS LABORATORIES INC —San Diego, CA
- $24 - $30 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Partner Discovery Client Success Manager
SaaSMAX —San Diego, CA
- Mid-level
- Continuous improvement
- Product management
Enterprise Customer Success Manager
CARET —San Diego, CA
- $90,000 - $100,000 a year
- Remote
- Presentation skills
- Senior level
- Leadership
- Health savings account
- Dental insurance
Principal, Business Operations, Customer Success
Intuit —San Diego, CA
- $196,000 - $265,000 a year
- 8 years
- Senior level
- Communication skills
11d
Customer Success Manager (Money)
Intuit —San Diego, CA
- $126,000 - $191,000 a year
- Mid-level
- 3 years
- Presentation skills
Senior Director, Customer Success (RapidScale)
Cox Communications —San Diego, CA
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
5d
Principal Business Operations Manager - Customer Success Platform
Intuit —San Diego, CA
- $196,000 - $265,000 a year
- Analysis skills
- Senior level
- Leadership
Senior Manager, Customer Success (Money)
Intuit —San Diego, CA
- $143,500 - $233,000 a year
- 5 years
- Team management
- Mentoring
Customer Success Representative
Filtrous —Poway, CA
- $19 - $22 an hour
- Part-time
- Office
- Bachelor's degree
- Travel
Quick Apply
Staff Customer Experience Strategist
Intuit —San Diego, CA
- $168,000 - $227,000 a year
- 6 years
- Office
- Analysis skills
5d
Director of Customer Experience
SaaSMAX —San Diego, CA
- Product management
- Senior level
Principal Client Partner (RapidScale)
Cox Communications —San Diego, CA
- $143,300 - $238,800 a year
- Full-time
- Azure
- 3 years
- Master's degree
- Paid jury duty
- Paid holidays
Staff Data Scientist – Voice of the Customer (VoC)
Intuit —San Diego, CA
- $185,500 - $251,000 a year
- Computer Science
- Bachelor of Science
- 8 years
5d
Senior Data Scientist, Customer Success
Intuit —San Diego, CA
- $149,500 - $202,500 a year
- Computer Science
- Engineering
- Master's degree
9d

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Client Success Manager

BUFFINI & COMPANY INC -
Carlsbad, CA

Apply Now

Job Details

Full-time
$76,000 - $82,000 a year
4 days ago

Qualifications

Customer relationship building
Managing clients in a customer support role
CRM system proficiency

Full Job Description

Position Summary

Hiring Locations: Carlsbad, CA and Colorado Springs, CO Headquarters - Hybrid

The Client Success Manager (CSM) is responsible for onboarding and building trusted, long-term relationships with a portfolio of clients, ensuring they achieve meaningful business outcomes through training and implementation guidance. This role serves as a proactive advisor, helping clients successfully onboard, maximize engagement, adopt solutions, and realize ongoing value throughout their partnership with the company.

The ideal candidate is passionate about client success, relationship management, and business growth. They combine strong directive and prescriptive skills with exceptional organization and communication to create outstanding client experiences while collaborating across internal teams to deliver consistent, high-quality support.

Key Responsibilities

Client Success & Relationship Management

Build trusted relationships with key stakeholders and serve as an advocate throughout the client lifecycle.
Guide clients through onboarding to ensure a smooth transition and strong foundation for long-term success.
Conduct regular organizational reviews to evaluate progress, identify opportunities, and align solutions with evolving client goals.
Proactively identify client needs, resolve challenges, and coordinate internal resources to ensure successful outcomes.
Develop strategies that strengthen client relationships and encourage long-term partnerships.
Collaborate with internal teams to provide a seamless and consistent client experience.

Client Engagement & Adoption

Encourage active participation in training programs, coaching engagements, and educational resources.
Help clients maximize the value of available products, services, and technology platforms.
Identify opportunities to expand client engagement through additional programs, events, and learning experiences.
Monitor client engagement and recommend strategies that increase adoption and overall success.

Strategic Partnership

Develop strong partnerships with clients by understanding their business objectives and growth strategies.
Partner closely with Coaching professionals and internal stakeholders to ensure alignment on client priorities and initiatives.
Act as the voice of the client by providing feedback and insights that contribute to continuous improvement.

Events & Client Experience

Support planning and execution of client experiences during conferences, leadership events, and training programs.
Coordinate personalized outreach and engagement initiatives for key clients before, during, and after company events.
Foster meaningful connections that strengthen client relationships and encourage community involvement.

Collaboration & Continuous Improvement

Work cross-functionally with Sales, Coaching, Marketing, Operations, and other departments to deliver exceptional client experiences.
Maintain accurate client records and document key interactions within CRM and internal systems.
Stay informed on industry trends, client success best practices, and emerging technologies.
Contribute ideas that improve processes, client experiences, and operational efficiency.
Participate in ongoing professional development and team initiatives.

Qualifications

Bachelor's degree or equivalent professional experience.
Minimum of three years of experience in Client Success, Account Management, Client Success, Relationship Management, Business Development, or a related client-facing role.
Proven ability to manage multiple client relationships while delivering exceptional service.
Experience conducting business reviews, onboarding, or strategic client consultations.
Strong project management and organizational skills with the ability to prioritize multiple initiatives.
Excellent written, verbal, and presentation communication skills.
Proficiency with CRM platforms and client success technologies.
Experience working in a coaching, professional development, SaaS, consulting, or subscription-based business model is highly preferred.
Experience supporting professionals in the real estate industry is a plus.

Preferred Skills & Competencies

Successful candidates demonstrate:

Relationship-building and consultative communication
Strategic thinking and problem solving
Client advocacy and empathy
Strong organization and attention to detail
Adaptability in a fast-paced environment
Initiative and proactive follow-through
Collaboration across cross-functional teams
Effective facilitation and presentation skills
Ability to influence and guide stakeholders toward successful outcomes
Continuous learning and a growth mindset

Apply Now

Refine Your Search

client success jobs in carlsbad, ca

Client Success Manager

Customer Success Agent

Executive Health Assistant / Client Services Coordinator (Virtual Longevity Medicine)

Customer Success Manager

Group Manager, Customer Success

Customer Success Specialist

Customer Experience Specialist I

Partner Discovery Client Success Manager

Enterprise Customer Success Manager

Principal, Business Operations, Customer Success

Customer Success Manager (Money)

Senior Director, Customer Success (RapidScale)

Principal Business Operations Manager - Customer Success Platform

Senior Manager, Customer Success (Money)

Customer Success Representative

Staff Customer Experience Strategist

Director of Customer Experience

Principal Client Partner (RapidScale)

Staff Data Scientist – Voice of the Customer (VoC)

Senior Data Scientist, Customer Success

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