SUMMARY:
Position requires being on call 24/7. Responsible for the preventative maintenance, day-to-day maintenance, and upkeep of
the property, grounds, rooms, meeting rooms, common areas, sports court, pool, and all
related equipment, etc
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service to all hotel guests, making their stay as
comfortable and accommodating as possible while achieving team and Brand goals.
Perform quality assurance (QA) requirements for department.
Perform, administer, and document preventive maintenance programs in
InterMountain-approved web-based system.
Respond to emergency situations on short notice.
Position requires being on call 24/7.
Maintain and manage a work order system for the hotel as well as complete work
orders on a timely basis and file work orders in InterMountain-approved web-based
system.
Responsible for safety and security of flammable and other maintenance items.
Responsible for cleanliness of parking lot, grounds, picking up and maintaining interior
and exterior property, including all trash and cigarette butts.
Responsible for walking entire property regularly, identifying any maintenance or
cleanliness items that might need to be addressed.
Obtains pricing and bids, or develops cost estimates as directed.
Maintains working spaces in safe and clean condition.
Paints and makes some major repairs.
Monitors parking lot lights and exterior signs.
Responsible for upkeep of sports court, pool, and equipment.
Sets-up meeting room facilities (tables, chairs, podiums, equipment, etc.)
Works directly with the General Manager and/or AGM to identify and accomplish all
technical and/or skilled related projects within the hotel including but not limited to
the following:
Perform HVAC spring and winter inspections.
Assist in HVAC unit repair projects.
Guest room repair issues (caulking, tile repair, painting, plumbing, etc.)
With GM / AGM, implement and manage hotel key control.
Repairs carpet and tile floor
- Ensuring all projects, including, but not limited to, routine maintenance, repairs,
replacement, and renovation projects, are completed on time and according
to specifications
- Working closely with other departments to ensure coordination of activities
- Supervising Facility Attendant including assisting with hiring, training, evaluations,
development, and disciplining.
- Reviewing guest comments and ensuring that problems are identified and corrected
in a timely manner.
- Ensuring compliance with OSHA, Fire & Safety Laws.
- Informing the General Manager and hotel department heads on a regular basis
regarding the specific and overall condition of the building structure, related systems
and equipment offering prudent, cost-effective proposals for maintain these systems.
- Conducting walk-throughs and visually assessing the safe and efficient maintenance
and operation of the physical structure of the hotel, all mechanical, electrical, HVAC
systems and any other related equipment.
- Minor roof repairs, painting projects, and exterior projects.
- With GM, identify skills needed for different projects and train technical people at
property.
- Perform, administer, and document preventative maintenance schedule.
Maintain proper records utilizing the computer system.
- Remain highly visible and be readily available for guests at all times.
- Take initiative to offer assistance or answer questions throughout the hotel.
- Assists other departments with moving furniture and unloading and storing supplies.
- Maintains and services pool and spa areas including testing and recording as stated
by State and City regulations.
- Willingness and ability to train new associates.
- Thoroughly understand and implement the Brand service culture.
- Perform all shift checklist responsibilities.
- Support team members to ensure the team’s entire workload is completed daily.
- Perform maintenance requests.
- Setup and keep updated all maintenance-related documentation logs for QA Audit.
- Drive a company or personal vehicle to procure supplies, delivers small equipment,
or run general hotel-related errands. Additionally, be available to drive the hotel
passenger shuttle to transport guests if/when needed.
- Practice and comply with safety standards at all times. Know all hotel emergency
procedures.
- Perform other duties as required.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill,
and/or ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Education and/or Experience:
High School diploma or GED preferred.
Five years technical maintenance training or experience preferred.
Experience in developing and managing budgets and capital expenditures preferred.
Supervisory experience preferred.
Be skilled in several areas such HVAC, electrical, carpentry, dry walling, painting,
plumbing, roofing, and landscaping with or without reasonable accommodation.
Effective verbal and written communication skills. Ability to adapt communication style
to suit different audiences, such as effectively communicating with supervisors,
coworkers, public etc.
Knowledge, Skills and Abilities:
Possess extensive working knowledge of building systems to include but not limited to;
HVAC, electrical, mechanical, plumbing, painting, carpentry, drywall and Pool
systems.
Possess a thorough knowledge of all types of mechanical equipment such as chillers,
boilers, water softeners, and refrigeration equipment.
Demonstrate excellent supervisory and interpersonal skills.
Knowledge of facility regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)
Ability to maintain confidentiality of business and financial matters and information
related to the property, owner(s), partners, guests, associates, etc.
Good interpersonal skills. Ability to work in a courteous, tactful and patient manner
with other associates, management, guests, vendors, suppliers, and other members of
the general public conducting business with the property.
Ability to communicate effectively verbally and in writing.
Basic computer skills.
Possess excellent time management skills.
Know and understand guest needs and expectations.
Practice safety standards at all times.
Skill in operation of listed tools and equipment.
Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff
equipment, fire alarm system/panel and emergency procedures, etc
SPECIAL REQUIREMENTS:
SPECIAL REQUIREMENTS:
Prompt and regular attendance.
Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24
hours a day. Department schedules must accommodate fluctuating business
demands and associates may be asked to work shifts other than those they prefer or
normally work and overtime as required.
Comply with hotel and/or department uniform and professional behavior and
appearance standards.
Carry out all reasonable requests by managers and act as a team player with all levels
of staff.
Participate in all mandatory job training and meetings.
Adhere to property policies and procedures, the Employee Handbook, and/or other
property documents.
Immediately report any suspicious activities by guests or others.
Other licenses as required (plumbing, electrical, etc.)
On-call status
Willingness and ability to respond to emergency situations on short notice.
Have a valid U.S. Drivers License
Have zero DWI/DUI incidents on driving record for the past five years.
Have zero “major infractions” on driving record for the past three years.
Will be required to provide evidence of personal auto insurance meeting the state
minimum limits or limits of at least $25,000 per person/$50,000 per accident
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Maintenance: 5 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
