Role Responsibilities
- This face-to-face role will build new business by driving new revenue, transactions, and sales growth with new accounts, agents, and customers in and around California. It is an important part of our overall strategy as we propel growth in a competitive business environment. In this pivotal role, you will have an integral role in the Western Union sales organization.
- To discover, sign, and activate high revenue retail stores across the assigned territory.
- In-person visits with potential accounts, traveling the assigned territory 4-5 days per week.
- Manage the end-to-end sales process, including lead generation, qualifying the opportunity, selling the value proposition, signing the contract, training, merchandising, and supporting the account through the first months of the relationship.
- Ensure a smooth transition of the agent or account over to the Account Development Sales Team.
- Scan the territory for high potential retail stores, identifying opportunities with the highest potential. Focus is on independently owned micro businesses across classes of trade such as grocery stores, check cashers, multi service stores, and convenience stores.
- Support new accounts through the onboarding process, including collection of documents, agent training, and hardware and software installation.
- Build and maintain a high quality agent locations pipeline driven by market insights and territory analysis.
- Generate and analyze reports to anticipate opportunities and risks during the ramp up process.
- Sell the entire Western Union portfolio of brands and services, with focus on Money Transfer.
- Secure structured deals and competitor takeaways to grow market presence.
- Manage existing network relationships with focus on business and operational support to ensure continuity and growth across all network channels.
- Drive new business growth by proactively prospecting, developing, and closing new customer opportunities, building strategic relationships, and executing account acquisition plans that generate incremental revenue and expand market share.
- This role requires regular travel within a defined territory and requires the candidate to reside within the assigned territory, preferably near the largest market.
Role Requirements
- 70 percent travel expected.
- Minimum 2 to 3 years of sales experience, preferably in the Money Transfer industry.
- Demonstrated ability to identify, pursue, and close new business opportunities through proactive prospecting, consultative selling, and disciplined pipeline management.
- Documented track record of meeting or exceeding sales quota.
- High School Diploma or equivalent required.
- Bilingual in English and Spanish highly preferred. Fluency in English is required.
- Bilingual and bicultural experience is highly desired.
- Valid Driver’s License and reliable vehicle required as this position requires regular travel within a defined territory.
- Excellent communication skills with the ability to connect with internal and external stakeholders.
- Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.
- Applicants must be based in California or willing to relocate to California, within the assigned territory. Western Union will not assist with relocation costs for this position.
Work Shift
REMOTE – Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. However, due to the nature of this role, there is no specific office location where the employee is expected to report. The employee must align with their manager on other expected in-person collaboration opportunities.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the benefits below specific to your country. If applicable, additional role specific benefits will be mentioned during your interview process or in an offer of employment.
Your United States specific benefits include:
- Medical, Dental, Vision, and Life Insurance
- Tuition Assistance Program
- Parental Leave
- 401K Plan
Salary
The base salary range is $45,000 to $55,000 USD per year. Total on target compensation combines base salary with a high-impact commission structure that aligns with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.
Other Details
For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
We are passionate about honoring our employee’s identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
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