Top 5 It entry level Jobs in Carriere Ms

Service Desk Technician
Govcio LLC —Kiln, MS
- $24.97 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Entry level
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Slidell, LA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Hattiesburg, MS
OR 5+ years verifiable field experience in I.T./Telecom. Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable…
$18 - $25 an hour
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Specialist I
Gifthealth Inc —Columbus, OH
Communicates clearly and professionally with technical and non-technical users, sets appropriate expectations, provides timely updates, and maintains a high…
$54,000 - $64,000 a year
Quick Apply
IT Support Specialist
Mid-City Electric —Westerville, OH
1-3 years of experience in help desk or technical support roles. Act as the on-site technician to resolve physical IT issues and keep systems running smoothly.
$25 - $29 an hour
Quick Apply
12d

Show more jobs in cities nearby

I want to receive the latest job alert for it entry level in carriere ms

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it entry level jobs near carriere ms

Service Desk Technician jobs in Kiln, MS

Field Technician jobs in Asheville, NC

Field Technician jobs in Pensacola, FL

Field Application Scientist jobs in North Carolina

Field Technician jobs in Bakersfield, CA

Fiber Optic Technician jobs in Virginia

Field Service Engineer jobs in Boston, MA

Oil Field jobs in Nacogdoches, TX

Field Technician jobs in San Antonio, TX

Service Desk Technician jobs in Saint Charles, MO

Behavior Technician jobs in Lakeland, FL

Service Desk Technician jobs in Nashville, TN

Dialysis Technician jobs in San Antonio, TX

Data Center Technician jobs in Abilene, TX

Service Desk Technician jobs in Phoenix, AZ

Service Desk Technician jobs in Orlando, FL

Passenger Service Agent jobs in O'hare International Airport, IL

Service Desk Technician

Govcio LLC -
Kiln, MS

Apply Now

Job Details

Full-time
$24.97 an hour

Qualifications

ITIL Foundation
Computer operation
ITIL Certification
IT service management
High school diploma or GED
CompTIA A+

Full Job Description

Overview:

GovCIO is currently hiring for a Service Desk Technician to provide call center report for our federal customer. This position is located in will be a remote position. Due to customer requirements, the employee must be located in Hancock County, MS or adjacent counties. Travel to and from a customer site may be required for computer setup and service.

Responsibilities:

The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to ensure that service levels are achieved. The hours of operations are 24 hrs/7 days a week. Shift Flexibility is a must. The qualified candidate will perform the following:

Responds to and diagnoses incidents through discussions with users.
Provides support to end users on a variety of issues.
Identifies, researches and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks, and monitors problems to ensure timely resolution.
Provides first-tier support to end users for either PC, server or mainframe applications or hardware.
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify the root cause.
Simulates or recreates user problems to resolve operating difficulties.
Recommend systems modifications to reduce user problems.
Operate within the SD AQL’s, first call resolution, and speed of answer.
Perform password resets on applicable systems.
Collect information from callers and ensure that tickets are promptly and accurately documented in the applicable ticketing system.
Utilize the knowledge base to guide callers through resolution of reported issues.
Ensure that all email service requests are processed within acceptable contractual limits.
Ensure that Tier 1 email team also receives Tier 1 phone support training to assist when email and fax incoming volume is low or during spike on the phones.
Ensure that a response to every contact is acknowledged to requestor, documented accurately and worked as a first contact resolution or assigned appropriately.

Qualifications:

Required Skills and Experience

High School Diploma or equivalent
0-2 years experience
Basic understanding of computer systems and how to use them
Must have, or be able to obtain within six months of hire an ITIL foundation certification, an A+ Certification, and a Helpdesk Institute or Service Desk Institute certification. Certification costs will be reimbursed by GovCIO.

Preferred Skills and Experience

MCSA Office 365 certification

Clearance required: Must be able to obtain and hold a public trust clearance

Posted Salary Range: USD $24.97 - USD $24.97 /Hr.

Apply Now

Refine Your Search

it entry level jobs in carriere ms

Service Desk Technician

Now Hiring IT and Telecom Field Technicians

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it entry level in carriere ms

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected