Top 208 Sr. customer technical architect Jobs in Cary, Nc

Sr. Customer Technical Architect
LogicMonitor —Raleigh, NC
- $136,000 - $190,000 a year
- Full-time
- Hybrid work
- English
- Windows
- 3 years
Director, Security Architecture & Engineering
Relias US —Morrisville, NC
- $180,000 - $200,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- 5 years
- Health insurance
- Paid time off
Quick Apply
General Superintendent
BE&K Building Group —Clayton, NC
- $150,000 - $220,000 a year
- Full-time
- Background check
- Construction site
- Engineering
- Health savings account
- Health insurance
Quick Apply
6d
Sr. Product Manager - AI Security - REMOTE
Lenovo —Morrisville, NC
- $184,000 - $233,000 a year
- Full-time
- 8 years
- Analysis skills
- Product management
Sr. Product Manager - Compliance/Sovereignty Hybrid Cloud - REMOTE
Lenovo —Morrisville, NC
- $184,000 - $233,000 a year
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
Director, AI Solution Delivery
Lenovo —Morrisville, NC
- $230,000 - $260,000 a year
- Full-time
- Remote
- Computer Science
- Engineering
- 11+ years
Program Manager - Integration
Cisco Systems —Research Triangle Park, NC
- $127,600 - $234,600 a year
- Full-time
- Remote
- Oracle
- Salesforce
- Bachelor's degree
- Paid parental leave
- Paid holidays
5d
Director, AI Engineering - REMOTE
Lenovo —Morrisville, NC
- $220,000 - $320,000 a year
- Full-time
- Remote
- System design
- 11+ years
- Travel
Customer Comms Platform Manager
MetLife —Cary, NC
- $105,400 - $140,500 a year
- Email
- Hybrid work
- Computer Science
- Bachelor of Science
- Office
- Paid holidays
- Disability insurance
Product Manager - AI Platforms and Hybrid Cloud - REMOTE
Lenovo —Morrisville, NC
- $152,000 - $192,000 a year
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
Senior Customer Success Manager
Clever Devices Ltd. —Apex, NC
- $120,000 - $150,000 a year
- Full-time
- Contracts
- Budgeting
- Training & development
- Paid holidays
- Disability insurance
Quick Apply
Senior Delivery Consultant - Data , Professional Services, AWSI HCLS
Amazon Web Services, Inc. —Raleigh, NC
- $153,600 - $207,800 a year
- Full-time
- 5 years
- System design
- HIPAA
- AD&D insurance
- Health insurance
Technical Lead (Remote)
First Citizens Bank —Raleigh, NC
- $150,000 - $180,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- System design
4d
Global Account Representative - Tri-State NY Area
Lenovo —Morrisville, NC
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Product management
Senior Customer Success Manager / Architect
Instruqt —Raleigh, NC
- From $100,000 a year
- Full-time
- Remote
- Trade school
- Senior level
Sr Application Security Architect
SAS —Cary, NC
- Remote
- Azure
- Computer Science
- System design
- Health savings account
- Paid holidays
Oracle Cloud Reporting Specialist
State of North Carolina - Office of the State Controller —Wake County, NC
- $87,617 - $131,426 a year
- Full-time
- Remote
- Computer Science
- High school
- Mid-level
6d
Senior Technical Support Engineer - Care Delivery
Verily —Raleigh, NC
- $117,500 - $176,500 a year
- Full-time
- Computer Science
- Mid-level
- 3 years
Sr Product Manager- CoreUI
SAS —Cary, NC
- Computer Science
- Marketing
- 8 years
- Health savings account
- Paid holidays
Principal Architect - Solutions Architect
Verizon —Cary, NC
- $124,500 - $239,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Paid parental leave
- AD&D insurance
9d

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sr. customer technical architect jobs near cary, nc

Sr. Customer Technical Architect

LogicMonitor -
Raleigh, NC

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Job Details

Permanent | Full-time
$136,000 - $190,000 a year

Qualifications

Containerization systems
Customer communication
Software engineering
Content creation for technical audiences
Load balancers
Software coding
Enterprise software
IT system monitoring
English
Windows
Implementing APIs
Cloud Native Design
Server virtualization
Network support
Monitoring system implementation
SNMP
Storage management (system administration)
Windows support
SMTP
JDBC
Technical writing experience within technology
Linux administration
Active Directory management

Full Job Description

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

Shape the future of IT infrastructure monitoring as a Senior Customer Technical Architect at LogicMonitor. In this pivotal role, you'll empower global enterprises to unlock the full potential of our innovative platform. Partnering with the Customer Experience and Sales teams, you'll eliminate technical barriers, provide expert guidance, and drive customer success in managing critical IT infrastructure.

Here's a closer look at this key role:

Customer Engagement: Act as the primary technical point of contact for customers, building strong relationships. Understand customer needs and translate them into technical requirements.

Technical Strategy Development: Collaborate with internal stakeholders (sales, account management, product) to understand the customer's business goals and challenges and to align LM technology solutions to those goals.

Solution Design and Architecture: Design scalable and robust technical solutions that meet customer requirements. Create and maintain architectural documentation and guidelines.

Technical Advisory: Provide expert advice on best practices, solution architecture, and technology choices. Help customers optimize their use of the LM Platform.

Technology Evaluation and Selection: Conduct POCs to test and evaluate new features released by PDE.

Troubleshooting and Support: Assist customers in troubleshooting and resolving complex technical issues beyond the scope of support.

Customer Training and Enablement: Conduct Best-Practices training sessions and workshops to empower customer teams with the necessary skills.

Feedback Loop: Gather feedback from customers to inform & influence PDE roadmap. Collaborate with PDE to ensure customer needs are addressed in future releases.

Technical Presentations and Demonstrations: Conduct product demonstrations and technical presentations to showcase solutions.

What You'll Need:

3-8+ years experience required in a similar technical role
Significant experience in IT Infrastructure and/or software development, with special emphasis in areas of Compute, Storage, Databases, Networking, Application Services, Big Data and/ or distributed computing
Proficiency in virtualization/cloud-native architectures, containerization, observability, and DevOps, along with Linux/Windows/Network administration and operations.
- Virtualization (VMWare, Hyper-V, Xen Server, etc…)
- Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…)
- LoadBalancers (f5 bigIP, NetScaler, Barracuda, etc…)
- WMI, PerfMon, JDBC, SNMP, SMTP, JMX
- Webservers (IIS, Apache, Tomcat, etc…)
- Active Directory
- Database (SQL, MySQL, Postgress, etc…)
Hands-on coding/scripting experience (groovy, powershell, python, ruby, etc...)
Strong understanding of enterprise systems, information, and data flows, with experience in delivering API-based solutions.
Superior oral and written communication skills in English, with strong technical writing capabilities and excellent troubleshooting instincts.
Willingness to travel to deliver onsite training/evangelism

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 17/08/26

LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Authorization:
At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

#LI-SS1 #LI-Hybrid

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor's U.S. Pay Transparency Nondiscrimination Provision.

Apply Now

Refine Your Search

sr. customer technical architect jobs in cary, nc

Sr. Customer Technical Architect

Director, Security Architecture & Engineering

General Superintendent

Sr. Product Manager - AI Security - REMOTE

Sr. Product Manager - Compliance/Sovereignty Hybrid Cloud - REMOTE

Director, AI Solution Delivery

Program Manager - Integration

Director, AI Engineering - REMOTE

Customer Comms Platform Manager

Product Manager - AI Platforms and Hybrid Cloud - REMOTE

Senior Customer Success Manager

Senior Delivery Consultant - Data , Professional Services, AWSI HCLS

Technical Lead (Remote)

Global Account Representative - Tri-State NY Area

Senior Customer Success Manager / Architect

Sr Application Security Architect

Oracle Cloud Reporting Specialist

Senior Technical Support Engineer - Care Delivery

Sr Product Manager- CoreUI

Principal Architect - Solutions Architect

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