Top 57 Video conferencing Jobs in Cary, Nc

On-Site Technician
York Telecom Corporation —Cary, NC
- $65,000 - $80,000 a year
- Weekends as needed
- Writing skills
- Mid-level
- Ability to lift 50 pounds
- 401(k)
Quick Apply
10d
Collaboration Engineer 1
MetLife —Cary, NC
- $70,000 - $89,000 a year
- Email
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
12d
AV Production Engineer
US AMR-Jones Lang LaSalle Americas, Inc. —Morrisville, NC
- Weekends as needed
- Computer science
- Computer Science
- System design
- Paid parental leave
- Paid holidays
Quick Apply
On-Site Technician
Yorktel —Cary, NC
- Weekends as needed
- Writing skills
- Mid-level
- Ability to lift 50 pounds
- 401(k)
10d
On-Site Technical Manager
York Telecom Corporation —Cary, NC
- $100,000 - $120,000 a year
- Weekends as needed
- Writing skills
- Mid-level
- Ability to lift 50 pounds
- 401(k)
Quick Apply
4d
Field Technician - 3 Hours Monthly
National Water Services, LLC. —Raleigh, NC
- $25 an hour
- Background check
- 18 years or older
- Maintenance
- Paid training
Quick Apply
On-Site Technical Manager
Yorktel —Cary, NC
- Weekends as needed
- Writing skills
- Mid-level
- Ability to lift 50 pounds
- 401(k)
4d
Licensing Specialist
NORTH CAROLINA LICENSING BOARD FOR GENERAL CONTRACTORS —Raleigh, NC
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
6d
Inside Sales Representative
Parksite —Garner, NC
- $65,000 - $75,000 a year
- Full-time
- Background check
- ERP systems
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
12d
Executive Assistant
North Carolina State University —Raleigh, NC
- $37,306 - $86,062 a year
- Full-time
- Google Workspace
- Microsoft Excel
- Inventory management
- Paid holidays
- Disability insurance
4d
Flexible Side Work- Once Weekly Visit to Store
National Water Services, LLC. —Raleigh, NC
- $25 - $30 an hour
- Background check
- 18 years or older
- Inventory management
- Paid training
Quick Apply
Audio Visual Technician
JB Duke Hotel —Durham, NC
- $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Quality Assurance Engineer
HEALTHPLANONE, LLC —Cary, NC
- Full-time
- Computer science
- Computer Science
- Writing skills
- Health insurance
Quick Apply
11d
Executive Assistant to the CEO
Self-Help —Durham, NC
- Overtime
- 7 years
- Mid-level
- Office
14d
Language and Culture Instructors -Raleigh, NC
JTG inc —Raleigh, NC
- $28 - $38 an hour
- Mid-level
- Bachelor's degree
- In-person
Quick Apply
Project Coordinator - Fiber Optic Cabling and Splicing
Team Fishel —Raleigh, NC
- $30 - $38 an hour
- Construction site
- Mid-level
- Travel
- Profit sharing
- Wellness program
Manufacturing Maintenance Assistant
SCHUNK Intec Inc. —Morrisville, NC
- Online Application
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Health insurance
Product Owner
Broadcom —Durham, NC
- $104,100 - $166,500 a year
- Full-time
- 6 years
- Engineering
- Mid-level
- Employee stock purchase plan
- Paid holidays
Assistant Store Manager
The Men's Wearhouse, LLC —Cary, NC
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
Quick Apply
12d
Clinical Outcomes Assessment Training Lead
ICON Plc —Raleigh, NC
- Full-time
- Travel
- In-person
- Senior level
- Disability insurance
- Health insurance
12d

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video conferencing jobs near cary, nc

On-Site Technician

York Telecom Corporation -
Cary, NC

Quick Apply

Job Details

Full-time
$65,000 - $80,000 a year
10 days ago

Benefits

401(k)

Qualifications

On-site technical support
Customer relationship building
Defect resolution root cause analysis
Defect analysis
Professional ethics
Writing skills
Customer satisfaction tracking
In-person customer service
Field engineering on-site equipment repair
Zoom
Hardware maintenance
Firmware
Mid-level
Incident Escalation
Audio systems
User training (technical support)
Managing clients in a customer support role
Driver's License
Data management
Video conferencing software
Customer engagement
Controls system management
Customer support ticket management
Resolving technical support tickets
Crestron
Microsoft Teams
Audiovisual control systems operation
Problem management
Event setup
Webex

Full Job Description

For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications.

Yorktel is currently seeking an On-Site Technician who is responsible for in room and remote resolution support liaising with the Yorktel VNOC and management to ensure smooth delivery of the Managed Videoconferencing Service for a dedicated client. The position will need to be engaged with all key customers, act as a liaison between customer and entire Yorktel service delivery team. Also responsible for measuring customer satisfaction, identifying areas of service improvement, delivering solutions and implementing long term improvement plans across the customers’ on-site support team. Reports to On-Site Technical Manager and Customer Success Manager for day to day priorities and tasks

Roles and Responsibilities:

This position reports directly to the dedicated On-Site Technical Manager. This position will complete tiers 1-3 troubleshooting of any non-functional AV equipment, assist in the set-up and support of high level multi room events, escalate any technical issues found in the rooms and conduct break fix accordingly, assist in the preventative maintenance checks, provide basic training of equipment to client personnel, service & RMA endpoints for maintenance issues and resolution. This position will directly own responsibility for endpoint success in the designated region to include software updates, firmware upgrades, onboarding, testing, and end user training. This position will also be expected to communicate internally with project managers, account managers, maintenance implementation managers, engineering staff, and sales to keep all parties up to date on the resolution of customer issues.

The position requires a high level of interpersonal and professional skills. This position should have a high level of customer service skills and be able to diffuse and control escalated situations effectively to service the customer. This position should have solid knowledge of Audio/Visual and Video Conference technologies, infrastructure, and bridge operations to effectively serve end users. This position requires the ability to resolve customer issues and will be expected to escalate any issues to management or tier 3-4 resources that are above the capabilities of the position or may be potentially sensitive. This position has no direct leadership or supervisory responsibilities, although it will entail a high level of interoperability with the Yorktel management, VNOC, and peers, at times giving direction to them to assist in and resolve issues.

Communicate with end users to assist with diagnosing and resolving issues
Respond with a sense of urgency when receiving customer correspondence
Assist in the set up and support of high level, multi room events
Escalate any technical issues found in the rooms and conduct break/fix
Assist in the preventative maintenance checks
Provide basic training of equipment to client personnel
Participate in root-cause analysis of technical issues to assist with the resolution of trouble tickets.
Update and recommend processes and procedure changes to better assist customers and resolve issues in an accurate and timely manner.
Accurately gather and manage data is central repository tools
Other duties as assigned

Skills and Abilities:

High levels of professionalism and integrity
High levels of interpersonal skills
High ability to work with peers
Exceptional customer service skills
Exceptional written, verbal and interpersonal skills
Strong business acumen and analytic competence
Excellent problem solving skills
Professional attitude and appearance at all times
May require occasional lifting (up to 25 lbs)
Requires extensive sitting, standing and walking
Domestic travel requiring multi-night stays within and at times outside the local work area
Valid U.S. driver’s license
Must be willing to complete background checks and drug tests required by current or future contracts

Technical Job Responsibilities:

Working knowledge of videoconferencing standards
Ability to troubleshooting of AV Conferencing systems
Working experience with major videoconferencing equipment such as:
Teams, WebEx, Zoom etc
Codec’s Cisco, Poly
MCU and control systems from Cisco, Poly, Crestron

Physical Requirements:

Ability to lift and carry objects up to 50 lbs.
Frequent sitting, standing, and walking
Limited weekend and/or night work may be required
Must be able to pass suitability requirements
Must be willing to complete background checks and drug tests as required by current or future contracts

Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Quick Apply

Refine Your Search

video conferencing jobs in cary, nc

On-Site Technician

Collaboration Engineer 1

AV Production Engineer

On-Site Technician

On-Site Technical Manager

Field Technician - 3 Hours Monthly

On-Site Technical Manager

Licensing Specialist

Inside Sales Representative

Executive Assistant

Flexible Side Work- Once Weekly Visit to Store

Audio Visual Technician

Quality Assurance Engineer

Executive Assistant to the CEO

Language and Culture Instructors -Raleigh, NC

Project Coordinator - Fiber Optic Cabling and Splicing

Manufacturing Maintenance Assistant

Product Owner

Assistant Store Manager

Clinical Outcomes Assessment Training Lead

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