Top 1516 Full time lead associate Jobs in Castle Hills, Tx

Collections and Account Resolution Associate
LiftFund —San Antonio, TX
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
1d
AT&T Team Lead Trainee
Texas Management Firm —Alamo Heights, TX
- $55,000 - $65,000 a year
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- 18 years or older
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- High school diploma or GED
- Professional development assistance
- Opportunities for advancement
Quick Apply
12d
Assistant Store Leader (People) - La Cantera
SKIMS —San Antonio, TX
- $32 an hour
- Overtime
- Mid-level
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- 2 years
- Paid parental leave
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Assistant Store Leader (Product & Operations) - La Cantera
SKIMS —San Antonio, TX
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- Maintenance
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- $12.00 - $16.50 an hour
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Store Leader - La Cantera
SKIMS —San Antonio, TX
- $95,000 - $110,000 a year
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- Mid-level
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- Health insurance
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Loss Prevention Associate
Walmart —San Antonio, TX
- $17 - $30 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
12d
Front Desk Associate
210 Lux Solution —San Antonio, TX
- From $2,100 a month
- Full-time
- Computer literacy
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10d
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Texas Dental and Braces PLLC —San Antonio, TX
- $26 an hour
- Full-time
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Patient Services Representative-Associate (Entry Level)
UT Health Science Center at San Antonio —San Antonio, TX
- Full-time
- Microsoft Excel
- Writing skills
- High school diploma or GED
3d
Medicaid Eligibility Advocate Team Lead - ONSITE
Methodist Hospital Metropolitan —San Antonio, TX
- Full-time
- Mid-level
- In-person
- Reliable transportation
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Site Leader - SSD
Amazon.com Services LLC —San Antonio, TX
- $135,000 - $182,700 a year
- Full-time
- Management
- Mid-level
- Bachelor's degree
- AD&D insurance
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Patient Services Representative-Associate (Entry Level)
University of Texas Health Science Center at San Antonio —San Antonio, TX
- Full-time
- Microsoft Excel
- High school diploma or GED
- Entry level
3d
Assistant Gallery Leader
RH —San Antonio, TX
- $30 - $36 an hour
- Full-time
- 5 years
- Office
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Hospital- Admissions Guest Svcs Associate
University of Texas Health Science Center at San Antonio —San Antonio, TX
- Full-time
- Bilingual
- Hospital
- Sanitation
Retail Sales Associate
Plato's Closet —San Antonio, TX
- $14 an hour
- 12 hour shift
- Merchandising
- Ability to lift 50 pounds
- POS
- Paid training
- Employee discount
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Environmental Associate
University Health —San Antonio, TX
- $17.55 - $19.25 an hour
- Full-time
- Hospital
- Entry level
- On-the-job training
Warehouse Associate
Wesco —San Antonio, TX
- $17.35 - $20.82 an hour
- Urgently hiring
- Computer literacy
- Maintenance
- No experience needed
- Health insurance
- Dental insurance
2d
Hospital- Admissions Guest Svcs Associate
UT Health Science Center at San Antonio —San Antonio, TX
- Full-time
- Bilingual
- Hospital
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Team Leader - Workforce Development Programs FT
Goodwill San Antonio —San Antonio, TX
- $50,074.13 - $62,581.90 a year
- Full-time
- Writing skills
- Public speaking
- Mid-level
- Health insurance
- Tuition reimbursement
Quick Apply
2d

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Collections and Account Resolution Associate

LiftFund -
San Antonio, TX

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Vendor relationship building
Computer operation
Spanish
Microsoft Excel
Microsoft Outlook
Client rapport building
Regulatory compliance
Foreclosure management
Collateral assessment
English
Driver's License
Legal compliance
Debt collection negotiation
Bankruptcy law compliance support experience
Collections account management
Real estate foreclosures
Bankruptcy

Full Job Description

Collections and Account Resolution Associate

Summary

The Collections and Account Resolution Associate is responsible for managing and servicing a portfolio of delinquent loans, ensuring timely and effective recovery of past due accounts in alignment with LiftFund’s policies and regulatory standards. This role involves high-volume client outreach, loan analysis, negotiation of repayment plans, and coordination of repossession or legal actions when necessary. The Collections and Account Resolution Associate plays a key role in minimizing portfolio risk and losses through proactive account management, accurate documentation, and collaboration with internal teams and third-party vendors. Bilingual communication skills, knowledge of collection laws, and a customer-centered approach are essential to success in this position.

Essential Duties and Responsibilities

Manage and service an assigned loan portfolio, focusing on the timely collection of delinquent accounts and the execution of loan modifications in accordance with LiftFund’s policies and procedures.
Conduct detailed loan analyses and rating assessments to monitor portfolio performance and identify risk.
Proactively identify early warning signs of delinquency; initiate customer outreach, site visits, or legal actions as necessary to mitigate loss and protect company assets.
Perform high-volume outbound and inbound collection calls to resolve delinquent accounts and bring their status back to current.
Maintain delinquency and portfolio-at-risk levels within organizational standards by enforcing consistent, results-driven collection efforts.
Counsel and negotiate with delinquent clients via phone or in person to develop sustainable repayment plans and foster cooperative resolution.
Process payments by credit card or check over the phone and ensure accurate and timely posting to customer accounts.
Track, analyze, and report on portfolio trends by preparing and maintaining loan performance reports and dashboards.
Coordinate repossession and foreclosure activities in accordance with company guidelines and ensure compliance with legal and regulatory requirements.
Manage relationships with third-party vendors, including collection agencies, legal counsel, repossession agents, and liquidators.
Maintain and regularly update a list of reputable liquidators and recovery service providers.
Oversee the inventory and sale of repossessed or surrendered collateral items, ensuring proper documentation and asset disposition.
Monitor and address failed payment promises and non-sufficient fund (NSF) transactions promptly to recover funds and prevent account deterioration.
Collaborate with Lending, Accounting, and senior management to coordinate strategies on delinquent accounts, legal collections, and customer communications.
Assist with portfolio management tasks, such as forecasting loan losses and implementing delinquency control measures.
Maintain accurate customer files, including updates to contact information, ownership/management changes, and correspondence records.
Document collection activities and customer interactions using QuickBooks or other company systems, ensuring detailed and timely account notes.
Draft and send standard collection correspondence to delinquent borrowers.
Research customer discrepancies and resolve outstanding issues with support from internal teams.
Assist with general office support, including answering phones, logging customer service inquiries, and directing calls appropriately.
Perform additional duties and responsibilities as assigned.

Minimum Qualifications

Minimum of 2 years of experience in debt collection, customer service, asset recovery, and collateral disposition.
Strong working knowledge of the Fair Debt Collection Practices Act (FDCPA), U.S. Bankruptcy Code, and other relevant laws governing consumer and commercial debt collection.
Proven ability to provide exceptional customer service while effectively managing and resolving conflicts with professionalism and empathy.
Highly self-motivated, goal-oriented, and adaptable with strong attention to detail. Able to thrive in a fast-paced, high-volume work environment.
Strong analytical and critical thinking skills with sound decision-making ability under pressure.
Excellent verbal and written communication skills with the ability to negotiate and build rapport with diverse customer populations.
Exceptional time management, organization, and follow-through capabilities to manage a dynamic workload efficiently.
Solid understanding of basic accounting principles as they relate to loan servicing and collections.
Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
Current and valid driver’s license as well as reliable transportation.
Bilingual in English and Spanish is required.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Travel

Routine travel within the local as necessary.

Position Type, Days and Hours

This is a full-time, exempt position. The days and hours of work are generally Monday through Friday, between 8:30 am and 5:30 pm, but working beyond that schedule may be necessary from time to time.

Physical Demands

When working on-site, work is performed in a routine office environment. This job requires working under stressful conditions to meet deadlines and address unexpected work challenges. The job also requires the ability to operate office equipment (such as computers) as may be necessary to perform the position’s responsibilities.

LiftFund Inc. is committed to providing equal employment opportunities for all our applicants and employees without regard to age, color, mental or physical disability, gender, gender identity, genetic information, marital status, military status, national origin, pregnancy, race, religion, sexual orientation, veteran status, or any other protected characteristic. Also, LiftFund provides reasonable accommodation, and it is committed to engaging in the interactive process.

Quick Apply

Refine Your Search

full time lead associate jobs in castle hills, tx

Collections and Account Resolution Associate

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Assistant Store Leader (People) - La Cantera

Assistant Store Leader (Product & Operations) - La Cantera

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Store Leader - La Cantera

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Patient Services Representative-Associate (Entry Level)

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Retail Sales Associate

Environmental Associate

Warehouse Associate

Hospital- Admissions Guest Svcs Associate

Team Leader - Workforce Development Programs FT

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