Top 119 Support analyst Jobs in Cedar Rapids, Ia

Fraud Analyst
GreenState Credit Union —North Liberty, IA
- $29.17 - $34.11 an hour
- Overtime
- Computer literacy
- Mid-level
- Office
12d
Business Support Financial Analyst
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Microsoft Word
- CPA
- Mid-level
- Profit sharing
- Health savings account
IT Support Analyst (Hybrid)
The University of Iowa —Iowa City, IA
- Full-time
- Customer service
- Mid-level
- University
- Paid holidays
- Disability insurance
4d
IT Support Analyst
The University of Iowa —Iowa City, IA
- $20 - $24 an hour
- Temporary
- Windows
- Bachelor's degree
- Continuous improvement
10d
Service Desk Analyst
Solutions Management Group —Cedar Rapids, IA
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Business Finance Analyst
REM Community Services —Cedar Rapids, IA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Clean driving record
- Mid-level
- Finance
- Paid holidays
- Paid time off
4d
Business Analyst
Timberline Manufacturing —Marion, IA
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Opportunities for advancement
Quick Apply
7d
BI Data Analyst
Motion Industries (MOT) —Cedar Rapids, IA
- Full-time
- Microsoft Access
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Collections Quality Assurance Analyst
GreenState Credit Union —North Liberty, IA
- $90,593.36 - $105,914.12 a year
- Full-time
- Research
- Office
- Analysis skills
Asset Recovery Analyst
GreenState Credit Union —North Liberty, IA
- $23.61 - $27.60 an hour
- Overtime
- Research
- Mid-level
- Office
10d
Financial Analyst - Investment Reporting (Hybrid)
Transamerica —Cedar Rapids, IA
- $53,000 - $65,000 a year
- Full-time
- Hybrid work
- Oracle
- Mid-level
- Office
- Wellness program
- Paid parental leave
Financial Analyst (Hybrid)
Transamerica —Cedar Rapids, IA
- $53,000 - $70,000 a year
- Full-time
- Hybrid work
- Customer service
- Writing skills
- Mid-level
- Wellness program
- Paid parental leave
1d
Procurement Analyst (Hybrid)
Collins Aerospace —Cedar Rapids, IA
- $57,200 - $108,800 a year
- Full-time
- Mid-level
- Organizational skills
- 2 years
- Paid holidays
- Loan repayment program
3d
Sales Support Analyst
Van Meter —Cedar Rapids, IA
- Day shift
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
4d
Financial Analyst
CRST The Transportation Solution, Inc —Cedar Rapids, IA
- $63,236 - $82,228 a year
- Monday to Friday
- CPA
- ERP systems
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Credit Analyst - SMG Direct Programs
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Finance
- Profit sharing
- Health savings account
Infrastructure Analyst
Sub-Zero Group, Inc. —Cedar Rapids, IA
- Full-time
- Background check
- Azure
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
Budget Analyst
US Veterans Health Administration —Iowa City, IA
- $74,678 - $97,087 a year
- Online Application
- Background check
- Psychiatry
- Pass drug screening
7d
Global Security Analyst (Onsite)
Collins Aerospace —Cedar Rapids, IA
- $43,400 - $82,600 a year
- Weekends as needed
- High school diploma or GED
- Continuous improvement
- In-person
- Paid holidays
- Loan repayment program
3d
Technical Analyst
Kuvare Holdings LLC —Cedar Rapids, IA
- $85,000 - $120,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
Quick Apply

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support analyst jobs near cedar rapids, ia

Fraud Analyst

GreenState Credit Union -
North Liberty, IA

Apply Now

Job Details

Full-time
$29.17 - $34.11 an hour
12 days ago

Qualifications

Computer operation
Computer literacy
Employee relationship building
High school diploma or GED
Data interpretation
Computer skills
Fraud Detection Systems

Full Job Description

GreenState Credit Union

Fraud Analyst

US-IA-North Liberty

Job ID: 2026-4632
# of Openings: 2
Category: Compliance and Risk
GreenState Credit Union

Overview

POSITION SUMMARY:

Responsible for reviewing, analyzing, investigating, monitoring, and reporting of potential and known fraudulent transactions. Responsible for the accurate and timely completion of credit card and debit card member disputes. Provides superior member service to internal staff and external members.

GREENSTATE CULTURE:

At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

Pay range for this hourly position is $29.17 - 34.11/hr with a progressive benefits package. This positon will be an in office position located in North Liberty, IA or Clive, IA.

Responsibilities

Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Ensures confidentiality of member information.
Supports a diverse and inclusive work environment.
Reviews, analyzes and investigates system generated alerts, including but not limited to, Verafin, iPay, Q2, YellowHammer, for potentially fraudulent activity.
Reviews, analyzes and investigates potentially fraudulent activity through online deposit account opening and loan applications, including FinTech applications, as requested.
Determines Credit Union and member liability for fraud loss, communicate with member, and post GL entries as necessary.
Prepares Hold Harmless Agreements.
Reports Elder Abuse to the appropriate state agency/s.
Corresponds with law enforcement as it relates to fraudulent activity.
Manages check fraud claims.
Documents, accurately and thoroughly, all actions taken on a case.
Answers phone, email group and LiveChat to assist staff with questions related to disputes and fraudulent transactions.
Reviews new and pending credit card and debit card fraud and dispute submissions, reaches out to merchants in effort to obtain credit back to card holders, process and reports through Springboard as needed, provides provisional credit to card holders, send applicable notices, performs charge-offs for closed credit card and debit card closed cases, as necessary, and posts GL entries.
Works through MC Connect as needed for fraud reporting.
Reviews and processes daily report from Springboard/COOP.
Assists with closing accounts, establishing new accounts and moving loans for members experiencing fraudulent account and/or loan activity. This includes, but is not limited to, closing accounts, establishing new accounts, moving loans, online banking, ordering debit cards and ordering checks.
Maintains knowledge of applicable laws and regulations (including regulation E), policies and procedures.
Other duties as assigned by management.

Qualifications

High school diploma or equivalent along with a minimum of three years of banking, fraud related experience.
Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of the Credit Union.
Ability to effectively gather and analyze information in the course of reviews and investigations.
Ability to prioritize assignments, organize work efficiently, and handle large volumes of details.
Ability to work independently.
Accuracy and attention to detail.
Computer literacy and knowledge of alert monitoring systems.
Coverage hours for Fraud team: Monday-Friday 7:30am-5:30pm and rotating Saturdays 8:30am-12:30pm.

Reporting Relationship
Reports to the Manager Fraud.

Supervisory Responsibilities
This position is not responsible for the supervision of other employees.

Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #LI #ID

PI285774700

Apply Now

Refine Your Search

support analyst jobs in cedar rapids, ia

Fraud Analyst

Business Support Financial Analyst

IT Support Analyst (Hybrid)

IT Support Analyst

Service Desk Analyst

Business Finance Analyst

Business Analyst

BI Data Analyst

Collections Quality Assurance Analyst

Asset Recovery Analyst

Financial Analyst - Investment Reporting (Hybrid)

Financial Analyst (Hybrid)

Procurement Analyst (Hybrid)

Sales Support Analyst

Financial Analyst

Credit Analyst - SMG Direct Programs

Infrastructure Analyst

Budget Analyst

Global Security Analyst (Onsite)

Technical Analyst

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