Job Summary:
The ophthalmic technician is responsible for proper documentation, caring patient interaction and the overall success of the clinic flow. This individual provides good judgement in the coordination of all practice activities that contribute to the successful performance of this role.
Physical Qualifications:
Requires periods of sitting, prolonged standing, some bending, stooping lifting and stretching, hand-eye coordination and dexterity to operate a keyboard, mouse, touchscreen computers, manual controls of ancillary testing equipment, and surgical/procedural instruments. Requires normal range of eye sight, hearing and aptitude to record, prepare, and communicate appropriate information.
Performance Requirements:
Knowledge of basic policies and procedures or functions of a multi-physician practice. Knowledge of HIPAA, Compliance, and OSHA regulations related to an outpatient practice. Knowledge of EMR, and ancillary testing equipment computer programs and applications. Skill in exercising a high degree of initiative, judgement, discretion, and decision-making to optimally achieve the goals of the position. Skill in establishing and maintaining effective working relationships with co-workers, physicians, leadership staff, patients, and the public. Ability to organize and prioritize work effectively to meet the set goals, deadlines and objectives of the position. This includes maximizing patient flow, charting/documenting and coding appropriately, and being able to perform tests and assist with in-office procedures. Ability to communicate clearly and effectively both in writing and verbally. Organizational skills required to maintain clean, orderly and stocked exam and procedure rooms, and transport and track injectable drugs.
Job Qualifications
- High School diploma or Bachelor’s Degree
- Certified Ophthalmic Assistant (COA), Certified Medical Scribe (COS), or Certified Ophthalmic Technician (COT) strongly preferred
- Previous experience in a medical group practice environment preferred
- Experience in clinical ophthalmology preferred
- Understanding of medical terminology is required
- Travel Required
- Must have flexible hours (early mornings/late evenings)
Certificate/License
Encouraged to have a current certification as a COA. COS or COT or, must obtain at least COA certification within 12 months of hire date.
For all positions must possess: Certified Patient Service Specialist (CPSS), obtained within 6 months of hire date.
Must perform online OSHA and HIPAA training and obtain certification every 12 months from hire date.
- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.
- Able to demonstrate skill, knowledge and accuracy using clinical instruments. Display ability to perform patient work up based on chief complaint and patient history. Knowledge and ability to perform proper EMR clinical chart documentation.
- Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
- Counsels patients by transmitting Physician's orders, use of drops, drugs and questions about surgery.
- Assist with in office procedures such as laser surgeries and ocular injections.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; asking for repairs if necessary.
- Prepares patients for ophthalmology examination by dilating their pupils; reporting patient history summary, recording changes in visual acuity, checking pressure via applanation tonometry and checking blood pressure.
- Keeps pace with co-workers, considered by the physicians, managers and teammates to be “pulling his/her own weight”
- Adeptly checks condition of patient's eyes by observing pupils, muscle, visual acuity, extraocular movements.
- Adeptly conducts confrontational visual fields, fluorescein angiography, and OCT testing.
- Shows initiative, demonstrates dependability and accepts direction from qualified sources.
- Displays commitment and involvement and interacts well with co-workers.
- Utilizes patient chart on an as needed basis, accessing only information related to treatment, payment, and health operations.
- Adheres to the company’s HIPAA, OSHA, and Compliance regulations
Benefits:
Company provides a comprehensive benefits a package including Medical, Dental, Vision, Life, Long-Term Disability and Supplemental policies, Paid Time Off, 401k plan and uniform allowance.
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
