Top 22 Customer service representative remote Jobs in Centerville, Oh

PEC OPH/Patient Engagement Center Advocate
Eye Care Partners Career Opportunities —Dayton, OH
- $17 an hour
- Evenings as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
- Paid training
Quick Apply
6d
Call Center/Customer Service Rep
Automated Health Systems —Dayton, OH
- $15 - $18 an hour
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Opportunities for advancement
Quick Apply
9d
Sales & Customer Service Call Center Specialist - OHIO
Victoria's Secret —Kettering, OH
- From $15 an hour
- Overtime
- Remote
- Background check
- Computer literacy
- Basic math
Customer Service Representative I
Versant Health —Dayton, OH
- $16.50 - $17.75 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
10d
Client Advocate
greenpath, inc. —Fairborn, OH
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Mental Health Customer Service Representative (Remote)
Myriad Genetics Inc. —Mason, OH
- Full-time
- Remote
- Spanish
- Word processing
- Computer literacy
SUPV I CUSTOMER SERVICE
TE Connectivity —Miamisburg, OH
- $55,700 - $83,600 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Disability insurance
Client Success Specialist
greenpath, inc. —Fairborn, OH
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
6d
Insurance Service Agent - Ukrainian & Russian Speaker
International Insurance Group, Inc. —United States
- $38,000 - $47,000 a year
- Full-time
- Remote
- Background check
- English
- Microsoft Office
- Paid training
- Paid holidays
Quick Apply

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Call Center/Customer Service Rep
Automated Health Systems —Dayton, OH
High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field. Providing quality customer service and support.
$15 - $18 an hour
Quick Apply
9d
NW Patient Account Customer Service Rep - PFS Call Center
Kettering Health —Miamisburg, OH
The position also requires a working knowledge of all insurance payers to answer patient questions. This position requires working with patients and other…

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Work from Home Canadian French Bilingual Representative
ACC PREMIERE —Columbus, OH
We are seeking individuals with experience in retail, sales, retention and/or data entry. Remote training (via the video conference platform Zoom).
$15 an hour
Quick Apply
10d
Customer Service Representative, Member Care
Sidecar Health —Columbus, OH
Handle inbound calls and chat boxes from our members in regard to Sidecar Health's products and services. Education: High school diploma or equivalent required;…
$19 - $20 an hour
Quick Apply
7d

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customer service representative remote jobs near centerville, oh

PEC OPH/Patient Engagement Center Advocate

Eye Care Partners Career Opportunities -
Dayton, OH

Quick Apply

Job Details

$17 an hour
6 days ago

Benefits

Paid training

Qualifications

Computer operation
Confidential information handling
HIPAA compliance
Microsoft Outlook
Spreadsheets
Writing skills
Basic math
HIPAA
English
High school diploma or GED
Grammar Experience

Full Job Description

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Title: Patient Engagement Center Advocate

Pay: $ 17.00/HR; No Negotiation

Position is Fully Remote, Paid Remote Training

* Please note location and time zone*

Must Live in 1 of these 18 States - No exceptions!

Missouri
Florida
Kansas
Kentucky
Pennsylvania
Virgina
New Jersey
Texas
Minnesota
Michigan
Oklahoma
Alabama
North Carolina
Georgia
Illinois
Ohio
Indiana
Arizona

Job Summary

The Patient Engagement Center Advocate role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met.

Duties and Responsibilities

- Respond to incoming phone calls for all sites promptly and in an exceptional quality manner.
- Appropriately schedule patient appointments in our EMR system based on physician preferences.
- Clearly and concisely document patient requests and pertinent information via EMR so that we can successfully respond to patient needs.
- Through appropriate call control, ensure that calls are handled efficiently to attain daily call production goals.
- Coordinates work efforts with other team members to achieve an efficient workflow within the office.
- Maintain strong knowledge of all site protocols and physician schedules/changes to ensure appropriate information is provided to patients.
- Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
- Performs other duties that may be necessary or in the best interest of the organization.

Education, Licensure & Certification Requirements

High School or GED

Experience Requirements

1+ years related experience in a call center, customer service, medical office or as a receptionist.

Previous medical office experience preferred; previous optometric or ophthalmic experience strongly preferred.

Knowledge, Skills and Abilities Requirements

- Ability to multi-task and work multiple computer programs at once
- Ability to adapt to change based on business needs
- Professional in appearance and actions
- Logical and Critical thinking skills
- Customer-focused with excellent written, listening and verbal communication skills
- Enjoys learning new technologies and systems
- Detail oriented, professional attitude, reliable
- Exhibits a positive attitude and is flexible in accepting work assignments and priorities
- Meets attendance and tardiness expectations
- Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
- Interpersonal skills to support customer service, functional, and teammate support need
- Able to communicate effectively in English, both verbally and in writing
- Ability for basic to intermediate problem solving, including mathematics
- Intermediate to advanced computer operation
- Proficiency with Microsoft Excel, Word, and Outlook
- Specialty knowledge of systems relating to job function
- E360/NextGen or applicable EMR system, credentialing eligibility program, phone system.
- Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Location

For remote team members, maintain the ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives. The team member is responsible for providing and maintaining a workspace where interruptions are controlled during work hours. The work area should have minimum noise and distraction and be suitable for guarding confidential Company information

If you need assistance with this application, please contact (636) 227-2600

Please do not contact the office directly – only resumes submitted through this website will be considered.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Quick Apply

Refine Your Search

customer service representative remote jobs in centerville, oh

PEC OPH/Patient Engagement Center Advocate

Call Center/Customer Service Rep

Sales & Customer Service Call Center Specialist - OHIO

Customer Service Representative I

Client Advocate

Mental Health Customer Service Representative (Remote)

SUPV I CUSTOMER SERVICE

Client Success Specialist

Insurance Service Agent - Ukrainian & Russian Speaker

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