Top 3 Guest service agent Jobs in Centralia Il

Front Desk Agent
Best Western Plus Centralia Hotel and Suites —Centralia, IL
- From $15.50 an hour
- Part-time
- Customer service
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent/ Night Audit
Best Western Plus Centralia Hotel and Suites —Centralia, IL
- From $16.25 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Paid time off
- Employee discount
Quick Apply
Guest Service Agent
Drury Hotels Company LLC —Mount Vernon, IL
- $15.48 - $22.72 an hour
- Urgently hiring
- Cooking
- English
- Hotel
- Disability insurance
- Health insurance

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Front Desk Agent
Best Western Plus Centralia Hotel and Suites —Centralia, IL
Proficient in front desk operations and guest services. Welcome guests upon their arrival and assign rooms. Register guests collecting necessary information (…
From $15.50 an hour
Quick Apply

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12d
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Check phone messages several times throughout each day and return calls promptly. Complete the guest card and confirm accuracy upon completion.
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guest service agent jobs near centralia il

Front Desk Agent

Best Western Plus Centralia Hotel and Suites
Centralia, IL

Quick Apply

Job Details

Part-time
From $15.50 an hour

Benefits

Paid time off
Employee discount
Flexible schedule
Referral program

Qualifications

Phone inquiries
Guest relations
Customer service
Multi-line phone systems
Client interaction via phone calls

Full Job Description

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Part-Time Front Desk Position 3pm- 11pm rotating weekends.

Weekly Bonuses/Incentives
Paid Vacation
Flexible Scheduling
Discounted stays at Best Western hotels worldwide for you, friends, and family
Rewarding, Fun, Positive Atmosphere
Weekly Paychecks
Must be available weekends
Apply through Indeed or at the hotel location

Responsibilities

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Qualifications

Proven experience in a hotel or hospitality environment
Strong customer service skills with a focus on guest satisfaction
Proficient in front desk operations and guest services
Excellent phone etiquette and ability to manage multi-line phone systems
Familiarity with hospitality management practice.
Experience in guest relations and night audit processes is advantageous

Job Type: Part-time

Pay: From $15.50 per hour

Benefits:

Employee discount
Flexible schedule
Paid time off
Referral program

Experience:

Customer service: 1 year (Required)

Work Location: In person

Quick Apply

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guest service agent jobs in centralia il

Front Desk Agent

Front Desk Agent/ Night Audit

Guest Service Agent

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