Top 781 Sr. member experience advisor, floater Jobs in Cerritos, Ca

Sr. Member Experience Advisor, Floater
Southland Credit Union —Los Alamitos, CA
- $30 - $36 an hour
- Full-time
- Mid-level
- Office
- Finance
Sr. Member Experience Advisor
Southland Credit Union —Los Alamitos, CA
- $30 - $36 an hour
- Full-time
- Mid-level
- Office
- Finance
Member Experience Advisor, Floater
Southland Credit Union —Los Alamitos, CA
- $20 - $27 an hour
- Full-time
- Office
- Finance
- Driver's License
Board Certified Behavior Analyst (BCBA) Long Beach, CA
BlueSprig —Lakewood, CA
- $85,000 - $108,000 a year
- Hybrid work
- Background check
- Clinic
- Children
- Paid holidays
- Dental insurance
Quick Apply
6d
Auto General Liability Associate Counsel
Travelers —Diamond Bar, CA
- $85,600 - $141,200 a year
- Customer service
- Writing skills
- Mid-level
- Wellness program
- Paid holidays
Sr Client Advisor - Commercial Lines
Trucordia —Irvine, CA
- Full-time
- Remote
- Senior level
- Communication skills
- Commercial
- Health savings account
- AD&D insurance
Quick Apply
VP, Operational Risk Business Partner - Risk Management
Cathay Bank —El Monte, CA
- $110,000 - $133,000 a year
- Full-time
- 5 years
- Office
- Finance
- Health savings account
- Disability insurance
Quick Apply
VP, Sr. Loan Review Officer / VP, Loan Review Officer
Cathay Bank —El Monte, CA
- $114,800 - $177,500 a year
- Full-time
- Microsoft Excel
- 5 years
- Office
- Health savings account
- Disability insurance
Quick Apply
Outside Resource Teacher (Floater/Breaker)
Edgewater Preschool —Long Beach, CA
- $18.50 - $23.40 an hour
- Email
- Background check
- Classroom
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
4h
Community Center Associate (bilingual in Korean)
Clever Care Health Plan —Los Angeles, CA
- $20 - $24 an hour
- Full-time
- Background check
- Sales
- Marketing
VP, Sr. Loan Review Officer / VP, Loan Review Officer
Cathay Bank —El Monte, CA
- $114,800 - $177,500 a year
- Full-time
- Microsoft Excel
- 5 years
- Office
- Health savings account
- Disability insurance
Quick Apply
Community Center Associate (bilingual in Mandarin or Cantonese)
Clever Care Health Plan —Rowland Heights, CA
- $20 - $24 an hour
- Full-time
- Hybrid work
- Background check
- Sales
- Marketing
Senior Trial Attorney
Travelers —Diamond Bar, CA
- $132,800 - $219,100 a year
- 7 years
- Writing skills
- Driver's License
- Wellness program
- Paid holidays
6d
Chief Financial Officer - Property Management - CORP
Aperto Property Management, Inc —Irvine, CA
- $185,000 - $215,000 a year
- Full-time
- 7 years
- CPA
- Office
- Disability insurance
- Health insurance
Quick Apply
Sr Client Advisor - Commercial Lines
Trucordia —Los Angeles, CA
- Full-time
- Remote
- Senior level
- Communication skills
- Commercial
- Health savings account
- AD&D insurance
Quick Apply
Relationship Banker II / Sr. Relationship Banker
Cathay Bank —San Gabriel, CA
- $22 - $28 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
Private Client Services Associate (Mid-Level to Senior)
Everforth, Cybercoders —Los Angeles, CA
- $250,000 - $320,000 a year
- Full-time
- 5 years
- Writing skills
- US work authorization
- Health savings account
- AD&D insurance
7d
Teller Floater Credit Union - Experience Required!
Addvantage Credit Union Staffing —Pasadena, CA
- $24.00 - $26.50 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Senior Tax Manager - Hybrid - Brea
Everforth, Cybercoders —Brea, CA
- $180,000 - $225,000 a year
- Full-time
- Hybrid work
- CPA
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Medical Assistant OC Regional Floater
Central City Community Health Center —Anaheim, CA
- $22 - $26 an hour
- Full-time
- Spanish
- Microsoft Excel
- Vital signs
- Health insurance
- Dental insurance
Quick Apply

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Sr. Member Experience Advisor, Floater

Southland Credit Union -
Los Alamitos, CA

Apply Now

Job Details

Full-time
$30 - $36 an hour

Qualifications

Customer communication
Driver's License

Full Job Description

Role:

About the Role

As the Senior Member Experience Advisor, Floater (Sr. MEA), you'll be one of the Financial Center's most trusted and experienced team members. This role supports multiple Financial Center locations throughout the Southalnd Credit union network. Assigned to the Los Alamitos Financial Center as their home branch, this position regularly travels to other branch locations to provide staffing coverage, operational support, and a consistent, high-quality member experience.While you'll continue delivering exceptional service and financial guidance to members, you'll also serve as a mentor, coach, and operational leader who helps elevate the entire team.

This is more than a senior banking position—it's an opportunity to lead by example. You'll partner closely with the Financial Center Supervisor to reinforce service standards, support onboarding and training, provide real-time coaching, and help ensure the Financial Center operates smoothly each day. When leadership is away, you'll confidently step in to maintain continuity and support your team.

If you're an experienced universal banker looking to expand your leadership skills while continuing to make a meaningful impact on members and colleagues alike, this role offers an exciting next step in your career.

Major Duties and Responsibilities:

What You'll Be Doing

Deliver exceptional member service through consultative conversations focused on financial guidance, relationship building, and member advocacy.
Build lasting relationships by identifying member needs and connecting them with products, services, and digital solutions that support their financial goals.
Process transactions accurately while maintaining operational excellence and compliance with established procedures.
Open memberships and deposit accounts while delivering a seamless onboarding experience for new and existing members.
Support consumer lending conversations and applications with confidence and professionalism.
Conduct outbound member outreach, schedule appointments, and strengthen relationships through proactive follow-up.
Meet and consistently exceed established service, membership growth, referral, digital adoption, and production goals while modeling high performance for the team.
Serve as a trusted resource by providing peer coaching, answering questions, and reinforcing Financial Center service standards and operational expectations.
Assist with onboarding and training new associates while sharing best practices and supporting ongoing development.
Lead daily huddles, support organizational initiatives, and serve as the acting Financial Center leader during designated supervisor absences.
Help maintain operational continuity by assisting with opening and closing responsibilities, workflow coordination, and day-to-day execution.

Knowledge and Skills:

What You'll Bring

Experience

Minimum 2–4 years of customer service or financial institution experience preferred.
Previous teller, new accounts, or lending experience preferred.
Experience working in sales, service, or relationship-focused environments preferred.
Experience handling member problem resolution and consultative conversations preferred.
Experience meeting production, referral, or performance goals preferred.
Demonstrated success achieving production, service, operational, and member experience expectations.
Experience assisting with onboarding, training, mentoring, or coaching preferred.
Proven track record of operational accuracy, accountability, and leadership potential.

Education

Bachelor's degree in Business, Finance, Management, or related field preferred, or an equivalent combination of education and experience.
Notary Public preferred or the ability to obtain.

Knowledge, Skills & Abilities

Excellent verbal and written communication skills.
Strong consultative relationship-building and member service skills.
Ability to coach, mentor, and positively influence peers.
Strong operational knowledge with exceptional attention to detail and accountability.
Ability to lead daily operations and provide guidance during leadership absences.
Strong organizational, problem-solving, and service recovery skills.
Ability to work across multiple service channels while balancing service and production expectations.
Adaptability, initiative, and a commitment to continuous learning.
Proficiency with standard office technology and business systems.

Travel

Regular local travel between Financial Center locations is required.
Must maintain reliable transportation and the ability to travel between branch locations as scheduled.
Valid California driver's license, current automobile insurance, and reliable transportation required.

Why You'll Love This Opportunity

As a Senior Member Experience Advisor, you'll have the opportunity to do more than serve members—you'll help shape the success of your entire Financial Center. You'll be recognized as a trusted expert, mentor, and role model while continuing to build meaningful relationships and provide financial guidance that makes a real difference.

At Southland Credit Union, we believe great leaders are developed through experience, collaboration, and a commitment to helping others succeed. This role offers the opportunity to expand your leadership skills, mentor teammates, and gain valuable experience supporting Financial Center operations—all while continuing to deliver exceptional service to our members.

If you're ready to take the next step in your career and become a leader others look to for guidance, support, and expertise, we'd love to hear from you.

Equal Opportunity & Pay Transparency

Southland Credit Union is an Equal Opportunity Employer. In accordance with California law, the pay range for this position is included in the job posting. Actual compensation will be based on qualifications, experience, skills, and business needs.

Salary Minimum: USD $30.00/Hr. Salary Maximum: USD $36.00/Hr.

Apply Now

Refine Your Search

sr. member experience advisor, floater jobs in cerritos, ca

Sr. Member Experience Advisor, Floater

Sr. Member Experience Advisor

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VP, Sr. Loan Review Officer / VP, Loan Review Officer

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