(On-site position – local hire only)
MEDI+SIGN is a healthcare technology company dedicated to the automation of patient communication and safety. We are looking for a full-time, onsite Technical Support Specialist / System Support Technician to join our team! The ideal candidate for this position is an experienced individual who is hard working with the ability to excel in a challenging, fast-paced environment. Must have thorough knowledge of computer software and hardware and a variety of network hardware including switches and firewalls. Networking experience, being a quick learner, self-motivated, team player, with a good character is required. This position involves working directly with management and developers on state-of-the-art visual communications equipment. This is a rare opportunity to work with a purpose! We promote education and growth, both personal and professional, and provide unique opportunities for continued learning and valuable, hands-on experience.
Key Responsibilities:
- Build and maintain computers and custom hardware
- Install and configure network devices such as firewall, switches, and end devices
- Ensure security and privacy of networks and computer systems for both local and cloud
- Provide orientation to new users on how to operate software
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
- Maintain records/logs for repairs and maintenance schedules
- Provide design, development, testing, maintenance, delivery, and support
- Be available for special project assistance on nights and weekends
- Performs other applicable duties as assigned
Skills:
- Excellent diagnostic and problem-solving skills
- Great customer service skills
- Good knowledge of network device configuration
- Good understanding of internet security and data privacy principles
- Networking Experience
- Strong people skills
- Strong organization skills
- Charismatic personality
- Willing to travel to assist clients
- Help Desk/Customer Service Experience
- Proven experience as an IT Technician or relevant position
- *A degree is NOT necessary*
- Authorized to work in the United States without sponsorship
- Must live close to zipcode 21783 (onsite position only – no remote work)
Please fill out the application and return in person. If this is not an option, please contact us by phone at 301-790-0103.
