Top 63 Desk support Jobs in Champaign, Il

Mobile Device Specialist
A&R Mechanical Contractors, Inc. —Urbana, IL
- $20 - $24 an hour
- Part-time
- Computer literacy
- Mid-level
- Windows
Quick Apply
Patient Access Coordinator
Hanger, Inc. —Urbana, IL
- $19 - $21 an hour
- Computer literacy
- Administrative experience
- High school diploma or GED
Quick Apply
1d
Guest Service Representative
J&P Hospitality Management, LLC —Champaign, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Dental Front Office - Business Assistant
Family Dental Care of Champaign —Champaign, IL
- $18 - $27 an hour
- Full-time
- Dental office
- Current TB test
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
The Hillard Agency, Inc. —Tuscola, IL
- $24 - $30 an hour
- Full-time
- Bilingual
- Office
- Administrative experience
- Paid time off
- 401(k) matching
Quick Apply
5d
Office Support Associate - McKinley Health Center
University of Illinois Urbana-Champaign —Urbana, IL
- $20.08 an hour
- Online Application
- Outpatient experience
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
13d
Office Specialist - Surgicenter
Carle Health —Champaign, IL
- $17.60 - $28.51 an hour
- Full-time
- Hospital
- Office
- US work authorization
- Health insurance
14d
Veterinary Receptionist / Client Service Representative
Country View Veterinary Clinic —Champaign, IL
- $15 - $18 an hour
- Full-time
- 1 year
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
6d
Cashier
Home Depot —Champaign, IL
- $16 - $17 an hour
- 1 year
- Entry level
Library Associate (Full-Time) - Children's Services
Champaign Public Library —Champaign, IL
- $27.01 - $34.48 an hour
- Weekends as needed
- Background check
- Spanish
- Management
- Paid holidays
- Dental insurance
Medical Records Clerk
Promise Healthcare —Champaign, IL
- $16 - $18 an hour
- Full-time
- Spanish
- Word processing
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
7h
Information Technology Technician
Flex-N-Gate —Urbana, IL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Bodily Injury Adjuster - Moderate Represented/Litigation (GA) - Remote
Allstate —Illinois
- $53,500 - $84,625 a year
- Full-time
- Remote
- Mid-level
- Residential
- US work authorization
- Tuition reimbursement
- Work from home
6d
Bodily Injury Adjuster - UM/UIM Moderate Represented - Remote
Allstate —Illinois
- Full-time
- Remote
- Mid-level
- Residential
- 3 years
- Tuition reimbursement
- Work from home
5d
Senior Network Security Engineer
Busey Bank —Champaign, IL
- $97,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- IT
- Profit sharing
- Wellness program
Quick Apply
6d
Senior Network Security Engineer
Busey Bank —Illinois
- $97,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- IT
- Profit sharing
- Wellness program
Quick Apply
6d
NOC Technician 1
Pavlov Media Inc —Champaign, IL
- $18 - $24 an hour
- Full-time
- Office
- Windows
- Analysis skills
- AD&D insurance
- Paid holidays
Pro Customer Service/Sales
Home Depot —Champaign, IL
- $16 - $18 an hour
- Entry level
- Commercial
Service Desk Engineer
GFI Digital —Champaign, IL
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
13d
Sales Coordinator
Hyatt Place Champaign/Urbana —Champaign, IL
- From $16 an hour
- Full-time
- Hotel
- Contracts
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d

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Mobile Device Specialist

A&R Mechanical Contractors, Inc.
Urbana, IL

Quick Apply

Job Details

Part-time
$20 - $24 an hour

Qualifications

Customer communication
Computer hardware
Organizational skills
IT

Full Job Description

Job Summary
The Mobile Device Specialist will focus on managing iPhones/iPads to our standards and helping set up/support end-user hardware such as laptops, monitors, printers, scanners, and tablets. They will also serve as Tier 1 support for everyday software and hardware issues, log tickets, resolve common problems, escalate when needed, and assist with simple documentation and basic user training (how-to guides, FAQs, VPN and mobile best practices, etc.).

This is a great growth opportunity for someone who wants to build their skills in IT support, mobile device management, and customer service to our internal users. An ideal candidate brings some IT/help desk or hardware support experience, is organized and detail-oriented, and enjoys helping others solve technology issues.

ACCOUNTIBILITIES

Mobile Devices

Purchasing, cataloging, deployment, and provisioning of iPhone and iPad according to company standards.
Day-to-day administration of Verizon, MaaS360 and similar platforms under the direction of the IT Manager.
Understand the different mobile device needs of employees (field, fabrication, office, leadership) so the proper devices, plans, and apps are deployed.
Perform device setup, configuration, and replacement, including number changes, SIM swaps, and accessory management.

IT Hardware Support

Setup user workstations – laptops, monitors, keyboard/mouse, docking station – using standard company images and configurations.
Manage access to all common equipment such as printers, scanners, and copiers, including basic troubleshooting and coordination with vendors when needed.
Keep inventory of all employer owned end user equipment (laptops, monitors, peripherals, phones, tablets) and support replacement schedules defined by the IT Manager.
Maintain a small pool of spare equipment on hand to facilitate quick turnaround of IT requests and minimize downtime.

Tier 1 Support

Serve as the first point of contact for daily software/hardware issues with users, in person and remotely.
Log all user tickets in the company ticketing system and maintain accurate notes for future reference and trend analysis.
Resolve Tier 1 issues (password resets, basic connectivity, application access, printing, etc.) and escalate more complex issues to the IT Manager or external consultants when necessary.
Follow documented procedures and checklists to ensure consistent support and adherence to standards.

Documentation and Training Support

Update and maintain simple checklists, how to guides, and FAQs for common IT tasks and user self-help.
Assist the IT Manager with preparing and delivering basic user training on topics such as login procedures, VPN use, and mobile device best practices.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

Associate’s degree in information technology, business, or related field (or equivalent experience).
Experience in an IT support, help desk, or related role preferred.
Experience working with mobile devices and end user hardware in a business environment is a plus.

COMPUTER SKILLS

Working knowledge of Windows workstations, common office applications, and basic networking concepts.
Familiarity with mobile device management tools and carrier portals, or ability to learn them quickly.
Excellent organization skills, attention to detail.
Communication and problem-solving skills with a customer-service mindset toward internal users.

Pay: $20.00 - $24.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

desk support jobs in champaign, il

Mobile Device Specialist

Patient Access Coordinator

Guest Service Representative

Dental Front Office - Business Assistant

Customer Service Representative

Office Support Associate - McKinley Health Center

Office Specialist - Surgicenter

Veterinary Receptionist / Client Service Representative

Cashier

Library Associate (Full-Time) - Children's Services

Medical Records Clerk

Information Technology Technician

Bodily Injury Adjuster - Moderate Represented/Litigation (GA) - Remote

Bodily Injury Adjuster - UM/UIM Moderate Represented - Remote

Senior Network Security Engineer

Senior Network Security Engineer

NOC Technician 1

Pro Customer Service/Sales

Service Desk Engineer

Sales Coordinator

I want to receive the latest job alert for desk support in champaign, il

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