Top 540 Customer success Jobs in Champaign, Il

Retail Support Specialist
DSI Systems —Champaign, IL
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Community Manager
Woda Cooper —Champaign, IL
- Full-time
- 18 years or older
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Administrative Assistant
Shambaugh & Son, L.P. —Champaign, IL
- $24 - $26 an hour
- Extended hours
- Microsoft Excel
- Computer literacy
- Office
- Health insurance
- Dental insurance
Diesel Mechanic Technician
Big Rig Diesel Service —Homer, IL
- $35 - $40 an hour
- Full-time
- Heavy lifting
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
CDL A W2 OTR Company Driver +Benefits
JS Helwig and Son LLC —Illinois
- $0.55 - $0.65 per mile
- CDL A
- Mid-level
- Clean MVR report
- Passenger ride along program
- Health insurance
Quick Apply
8d
Lease Purchase Truck Driver
Risinger Brothers Transfer, Inc. —Illinois
- $1.27 per mile
- Call employer
- Clean driving record
- Mid-level
- Home time
- Fuel discount
Quick Apply
General Manager (GM)
Denny's Restaurant —Champaign, IL
- $57,000 - $63,000 a year
- Weekends as needed
- Casual dining restaurant
- Restaurant management
- English
- Health insurance
- Dental insurance
Quick Apply
21h
Maintenance Engineer
Cabot Corporation —Tuscola, IL
- $86,500 - $119,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Benefits from day one
CDL Class A or B Hazmat Driver
Midwest Gas —Illinois
- $26 - $28 an hour
- Full-time
- CDL B
- Clean driving record
- Hazmat Endorsement
- Health insurance
- Dental insurance
Quick Apply
Property Operations Specialist
Fairlawn —Champaign, IL
- $55,000 - $65,000 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Multi-Site Property Manager – Student Housing
Fairlawn —Champaign, IL
- $80,000 - $90,000 a year
- Weekends as needed
- Microsoft Outlook
- Marketing
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Accounting Manager
Fairlawn —Champaign, IL
- $100,000 - $115,000 a year
- Full-time
- Microsoft Outlook
- CPA
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Outside Sale Representative - Eastern Illinois
MES Life Safety —Urbana, IL
- Up to $45,000 a year
- Full-time
- Mid-level
- US work authorization
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Restaurant Manager
Champaign Market —Champaign, IL
- $57,200 - $70,000 a year
- Full-time
- Inventory management
- Mid-level
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Paint Engineer
Guardian West, Flex-N-Gate —Urbana, IL
- $80,000 - $95,000 a year
- Full-time
- Microsoft Access
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
CDL Driver, Moving and Storage
Federal Companies —Champaign, IL
- $23 - $25 an hour
- Full-time
- Management
- Residential
- CDL
- Disability insurance
- Health insurance
Quick Apply
Outside Sales Representative - Remote - Chicago market and surrounding Midwest region
Gemini Industries —Illinois
- $90,000 - $120,000 a year
- Full-time
- Remote
- 5 years
- Business development
- Travel
Quick Apply
CDL A Truck OTR Driver earning 2200-3100
Kavkaz Express LLC —Illinois
- $70,000 - $100,000 a year
- Call employer
- Addiction Medicine
- No touch freight
- CDL A
Quick Apply
CDL A Truck OTR Driver earning 2200-3100
Kavkaz Express LLC —Illinois
- $70,000 - $100,000 a year
- Call employer
- Addiction Medicine
- No touch freight
- CDL A
Quick Apply
CDL A Truck OTR Driver earning 2200-3100
Kavkaz Express LLC —Illinois
- $70,000 - $100,000 a year
- Call employer
- Addiction Medicine
- No touch freight
- CDL A
Quick Apply

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Retail Support Specialist

DSI Systems
Champaign, IL

Quick Apply

Job Details

Full-time
From $26 an hour

Benefits

Profit sharing
Paid training
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication

Full Job Description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

Customer Support

Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication

Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.

Requirements

Required Skills & Qualifications

Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.

What We Offer

Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement

Benefits

Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!

Quick Apply

Refine Your Search

customer success jobs in champaign, il

Retail Support Specialist

Community Manager

Administrative Assistant

Diesel Mechanic Technician

CDL A W2 OTR Company Driver +Benefits

Lease Purchase Truck Driver

General Manager (GM)

Maintenance Engineer

CDL Class A or B Hazmat Driver

Property Operations Specialist

Multi-Site Property Manager – Student Housing

Accounting Manager

Outside Sale Representative - Eastern Illinois

Restaurant Manager

Paint Engineer

CDL Driver, Moving and Storage

Outside Sales Representative - Remote - Chicago market and surrounding Midwest region

CDL A Truck OTR Driver earning 2200-3100

CDL A Truck OTR Driver earning 2200-3100

CDL A Truck OTR Driver earning 2200-3100

I want to receive the latest job alert for customer success in champaign, il

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