Top 114 Service desk manager Jobs in Chandler, Az

EDI Technical Analyst (Claims) - Hybrid
Blue Cross Blue Shield of Arizona —Phoenix, AZ
- Full-time
- Word processing
- Research
- Mid-level
- Paid holidays
- Health insurance
Help Desk Technician
Arizona Priority Care —Chandler, AZ
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
IT Service Desk Manager
Imaging Endpoints —Scottsdale, AZ
- 5 years
- Office
- Windows
Manager, Customer Experience
Benepass —Chandler, AZ
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Organizational skills
- Commuter assistance
- Health insurance
Service Desk Manager
Alliance Defending Freedom —Scottsdale, AZ
- $92,000 - $147,900 a year
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Specialist III
Nuvodia, LLC —Chandler, AZ
- $21.53 - $34.61 an hour
- Full-time
- Background check
- Microsoft Excel
- Azure
- Paid holidays
- Health insurance
Quick Apply
5d
Help Desk Analyst I
Phoenix Children's Hospital —Phoenix, AZ
- Full-time
- Research
- Children
- Pediatrics
3d
Director, Digital Workplace and End User Services
onsemi —Scottsdale, AZ
- Online Application
- Bachelor's degree
- US work authorization
- Scripting
Service Desk Team Lead
Monogram Health Inc —Tempe, AZ
- Azure
- Inventory management
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Senior Help Desk Engineer
Kestra Financial —Tempe, AZ
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Health insurance
- 401(k)
Quick Apply
ITSM Coordinator
ABACUS —Phoenix, AZ
- Remote
- Mid-level
- Office
- Continuous improvement
Quick Apply
4d
IT Operations Manager
District Support Services Center —Tempe, AZ
- $104,361.28 - $135,669.26 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- 403(b) matching
4d
Technical Support Specialist I
Iridium Satellite, LLC —Tempe, AZ
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Linux
- Paid parental leave
- Paid holidays
Support Analyst II
Exigo Technology Services, LLC —Scottsdale, AZ
- Weekends as needed
- Hybrid work
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
IT Helpdesk Specialist I
Mark-Taylor Residential —Scottsdale, AZ
- Office
- Windows
- Residential
- Paid holidays
- Dental insurance
Quick Apply
12d
EHR Help Desk Analyst
Southwest Human Development Inc —Phoenix, AZ
- CPR Certification
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Technical Program Manager
ASRC Federal —Chandler, AZ
- $114,500 - $165,000 a year
- Full-time
- Background check
- Microsoft Excel
- 6 years
- Paid holidays
- Health insurance
Data & Reservation Specialist
MERCY HOUSE —Phoenix, AZ
- $21 an hour
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Service Delivery Manager
Corsica Technologies, LLC —Scottsdale, AZ
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
15035 - Service Operations Supervisor - AZ, On Site
Distro —Chandler, AZ
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
9d

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EDI Technical Analyst (Claims) - Hybrid

Blue Cross Blue Shield of Arizona -
Phoenix, AZ

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Data Integration (Data management)
Spreadsheets
Research
Windows
High school diploma or GED
Task prioritization
Analysis (software development lifecycle)
Query management

Full Job Description

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:

Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week
Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week
Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month
Onsite: daily onsite requirement based on the essential functions of the job
Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.

This position is hybrid within the state of AZ only. This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.

Do you thrive on developing technical documentation, analyzing systems and data, testing applications, and supporting healthcare EDI processes? If so, Blue Cross Blue Shield of Arizona (AZ Blue) has an opportunity for you. We're looking for EDI Technical Analysts of all experience levels to join our award-winning team.

What to Expect

This is a hybrid work opportunity for Arizona residents. In this full-time role, you will support Trading Partner EDI and flat files by developing documentation, analyzing data and system processes, testing files and applications, and providing end-user support and training. You will have the flexibility to work remotely 4 days a week and spend 1 day a week at our award-winning healthy campus in Phoenix. The in-office requirements are subject to change based on organizational need.

Inspiring Health in Arizona Starts with You

Our benefits support work-life balance and the flexibility you need to be your best.

They include:

Eleven (11) paid holidays, including floating holidays when eligible
Accrued paid time off (up to 18 days per calendar year)
Comprehensive medical, dental, and vision coverage
401k up to 5% dollar-per-dollar match, 2% employer contribution
Up to 10% annual bonus based on corporate goals and individual performance
Eight (8) paid volunteer hours to serve your community
Tuition reimbursement for you; scholarship opportunities for your children
Employee discounts and wellness programs
Treadmill desks, full-service fitness center, and healthy meals and snacks
Ongoing training for employees who wish to grow in their careers, acquire skills, and become managers

As an EDI Technical Analyst, you’ll get to:

Track, research, analyze, and resolve production problems related to EDI, files, applications, and related processes.
Develop business objectives, processing requirements, technical specifications, functional specifications, logic flows, and mapping documents.
Analyze files and map data between systems; write SQL queries needed for production support, testing, and reporting.
Use tools such as Splunk and App Insights to review logging results and troubleshoot processing issues.
Develop test data and test files, process test files, analyze results, document outcomes, log defects, and support regression testing.
Assist with root cause analysis, defect triage, traceability, and defect review meetings.
Support technical and data-centered research required to produce and test Trading Partner files, including applying TR3, CORE CAQH, and Blue Exchange rules.
Work with IT Infrastructure to develop and implement production monitoring for APIs, data loads, Trading Partner transactions, and other critical processes.
Participate in or lead projects by creating project plans, estimates, schedules, presentations, priority lists, and ad hoc reports.
At senior and lead levels, mentor peers, serve as a subject matter expert, lead complex technical projects, and help ensure service level agreements are met.

Qualifications:

High School Diploma or GED in a general field of study required for all levels.
Level 1: 1 year of college-level coursework in system requirements design and interpretation and/or support of production systems.
Level 1: 2 years of EDI experience.
Levels 2–4: 3 years of experience in computer technology and/or information systems.
Levels 2–4: 2 years of experience in data analysis, data management and integration, extracting, and analysis reporting.
Intermediate PC proficiency and intermediate proficiency in spreadsheet, database, flow charting, and word processing software.
Intermediate knowledge of data mapping techniques, data analysis software, computer operating systems, Microsoft Applications and Suites, Windows Server, and Microsoft SQL databases.

Why Join Blue Cross Blue Shield of Arizona?

Imagine doing life-changing work and helping more than two million Arizonans live healthier and longer lives. That’s the kind of satisfaction you’ll find when you work here. Our exceptional teams in Phoenix, Tucson, and Flagstaff have been transforming healthcare for more than 80 years. Explore what's possible with a career at AZ Blue. Our award-winning healthy campus in Phoenix is designed with you in mind. Check your blood pressure at our kiosk, fuel up with healthy meals and snacks at our café, The Hub, and make the most of our onsite fitness center.

Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.

Apply Now

Refine Your Search

service desk manager jobs in chandler, az

EDI Technical Analyst (Claims) - Hybrid

Help Desk Technician

IT Service Desk Manager

Manager, Customer Experience

Service Desk Manager

Help Desk Specialist III

Help Desk Analyst I

Director, Digital Workplace and End User Services

Service Desk Team Lead

Senior Help Desk Engineer

ITSM Coordinator

IT Operations Manager

Technical Support Specialist I

Support Analyst II

IT Helpdesk Specialist I

EHR Help Desk Analyst

Technical Program Manager

Data & Reservation Specialist

Service Delivery Manager

15035 - Service Operations Supervisor - AZ, On Site

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