Top 6 Customer service ii Jobs in Charleston, Sc

Front Office II
Hehr Oral Surgery, N Charleston, SC —N Charleston, SC
- 8 hour shift
- Dental office
- Surgery
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service II
Dollar Tree —North Charleston, SC
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Commercial Client Specialist II
Truist Bank —Charleston, SC
- Full-time
- Computer literacy
- Basic math
- English
- AD&D insurance
- Paid holidays
14d
Customer Sales Rep II
Palmetto State Armory L —Charleston, SC
- Weekends as needed
- Background check
- 18 years or older
- Writing skills
Quick Apply
Customer Service Representative (Loan Consultant II)
Lendmark Financial Services, LLC —North Charleston, SC
- Full-time
- Spanish
- Microsoft Excel
- English
- Paid holidays
- Disability insurance
Quick Apply
9d
CWS Front Desk (GSA) 2
CWS Charleston —North Charleston, SC
- $15 - $17 an hour
- Full-time
- Inventory management
- Computer literacy
- English
Quick Apply
9d

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Front Office II

Hehr Oral Surgery, N Charleston, SC -
N Charleston, SC

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Computer operation
Dental receptionist
Writing skills
Medical scheduling
Administrative experience
High school diploma or GED
Desktop applications
Productivity software
Managing patient records
Office record organization

Full Job Description

Job Title: Front Office II

Job Location: Hehr Oral Surgery, N Charleston, SC

Job Type: Fulltime

Your new career awaits you...

We are an oral surgery office looking for a Front Office II professional with excellent organizational and administrative skills.

Job Description

We are looking to hire a front office professional that is compassionate and discrete with superb time management and record-keeping skills. To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Responsibilities:

Patient Reception: Greet patients with a warm and friendly demeanor, ensuring they feel welcomed and comfortable upon arrival. Handle patient registration, verify insurance information, and assist with any necessary paperwork.
Scheduling: Manage the appointment calendar efficiently to ensure optimal scheduling of patient visits. Coordinate with the oral surgeons and clinical staff to optimize appointment availability and minimize waiting times.
Telephone and Email Correspondence: Answer incoming phone calls and respond to email inquiries promptly and professionally. Provide accurate information about services, appointments and general office policies.
Patient Records: Maintain and update patient records with accuracy and confidentiality. Ensure all necessary documentation is complete and organized for easy access by the clinical team.
Insurance: Collaborate with patients to verify insurance coverage to include prior authorizations and pre-determination. Assist patients in understanding their insurance benefits and financial responsibilities.
Office Coordination: Assist in the coordination of administrative tasks to maintain the smooth operation of the office. This includes ordering office supplies, managing mail, and coordinating with vendors as needed.
Patient Care and Satisfaction: Strive to deliver a five-star experience with exceptional customer service to all patients, addressing their concerns and resolving any issues that may arise. Ensure a positive patient experience from check-in to check-out.
Adherence to Policies and Procedures: Comply with all office policies, procedures, and protocols to maintain a safe and efficient working environment. Maintain confidentiality of all doctors, staff, and patient information.

Required Qualifications:

High school diploma or equivalent is required.
Proven experience as a Front Office Administrator, Receptionist, or similar role in a healthcare or dental setting is required.
Proficiency in computer software applications.
Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.
Professional language and customer service mindset
Effective written and verbal communication skills
Ability to use discretion while working with sensitive information.
Excellent documentation, communication, and Microsoft Office skills
Passionate about healthcare excellence.

Schedule:

Monday to Friday, 8 hour shift

Benefits:

401(k) Matching
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
Referral Program

Special Requirements:

Working on-site is essential to the function of this position.
Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs.
This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.

Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Work Location: In person

Quick Apply

Refine Your Search

customer service ii jobs in charleston, sc

Front Office II

Customer Service II

Commercial Client Specialist II

Customer Sales Rep II

Customer Service Representative (Loan Consultant II)

CWS Front Desk (GSA) 2

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