Top 18 Front desk agent/concierge Jobs in Charleston, Sc

Front Desk Agent/Concierge
Spectator Hotel —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
- Free parking
Front Desk Agent
The Loutrel —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
- Free parking
Front Desk Agent
Elliott House Inn —Charleston, SC
- Full-time
- English
- Mid-level
- Hotel
Front Desk Agent
The Palms Oceanfront Hotel —Isle of Palms, SC
- Full-time
- English
- Hotel
- High school diploma or GED
10d
Front Desk Agent
Meeting Street Inn —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
Front Desk Agent (Part-Time)
The Dunlin —Johns Island, SC
- $19 an hour
- Part-time
- English
- Residential
- 1 year
- Free parking
- Paid holidays
Quick Apply
12d
Guest Services Representative
Market Pavilion Hotel —Charleston, SC
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
Guest Services (Hotel Front Desk) 3P-11P PT
Shem Creek Inn —Mount Pleasant, SC
- $16 - $17 an hour
- Part-time
- Background check
- Hospitality
- Basic math
- Free parking
- Paid time off
Quick Apply
3d
Front Desk Concierge (Part-Time / Weekend)
Stratton Amenities —Charleston, SC
- $17 an hour
- Part-time
- Mid-level
- Residential
- High school diploma or GED
Shuttle Van Driver
DoubleTree Charleston Riverview —Charleston, SC
- $16 an hour
- Full-time
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hyatt House Charleston Historic District —Charleston, SC
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent (Part Time)
Hyatt House Charleston Historic District —Charleston, SC
- Part-time
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Guest Services Representative / Night Auditor
LATOUR HOTELS & RESORTS, INC. —Charleston, SC
- From $16 an hour
- Weekends as needed
- Sales
- Computer literacy
- Writing skills
- Free parking
- Health insurance
Quick Apply

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Guest Service Representative
Columbus Airport Marriott —Columbus, OH
Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues. Greet guests upon arrival, check them in, and provide…
$15.00 - $16.50 an hour
Quick Apply
5d
Guest Service Representative
Courtyard Springfield Downtown —Springfield, OH
Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards. College course work in related field helpful.
Quick Apply

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Front Desk Agent/Concierge

Spectator Hotel -
Charleston, SC

Apply Now

Job Details

Full-time

Benefits

Free parking

Qualifications

Property management tools
English
High school diploma or GED
Fax machines
Computer skills
Telephone systems
Balancing end-of-day transactions

Full Job Description

** $1000 Sign-On Bonus, Free Parking **

SUMMARY: The Front Desk Agent/Concierge is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service as well as offer assistance and/or information to guests and visitors regarding the hotel and its facilities and the surrounding area with its restaurants and attractions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Third Shift) checklist by end of shift.
Follow established key control policy.
Ensures that yourself as a guest facing employee are well presented (uniforms, personal hygiene etc.
Ensure proper credit policies are followed and verify credit limit report.
Submit all lost & found articles accompanied by a completed lost & found report.
Knowledgeable of fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Monitor room availability throughout the day.
Review daily the selling status of the hotel using yield management system.
Attend department meeting once a month.
Performs all other duties as directed by immediate supervisor.
Contact with other departments such as Sales, Housekeeping, Bell Staff, and Valet is crucial to ensure that hotel services are coordinated to provide the best in guest satisfaction.
Answer questions regarding and/or make arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, childcare, transportation, religious worship, cultural activities, shopping, floral services, and other services. Keep accurate records of all arrangements made. Answer questions concerning and/or giving directions to hotel facilities, meeting rooms, or events held therein.
Process and notify guests of receipt of facsimiles, mail and messages. Assist guests in the sending of facsimiles, mail and messages.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); and six months to one year related experience and/or training.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret procedure manuals. Ability to effectively present information and respond to questions from guests.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS and ABILITIES:

Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk, or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Brand: Spectator Hotel
Address: 67 State Street Charleston, SC - 29401
Property Description: Spectator Hotel
Property Number: 7208

Apply Now

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