Top 46 Of information technology Jobs in Charleston, Wv

Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.
Mon Health —Charleston, WV
- Overtime
- Research
- Windows
- Organizational skills
Help Desk Support
City National Bank of WV —Cross Lanes, WV
- Full-time
- Research
- Office
- Computer networking
- Paid parental leave
- Health insurance
Quick Apply
3h
IT Team Lead -- VH IT Asset Management -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Customer service
- Data analysis skills
- Research
- Paid time off
Level 1 – Service Desk Technician
Next Level Technologies —Charleston, WV
- Mid-level
IT Team Lead -- VH IT Asset Management -- Northgate-400 Association Dr.
Mon Health —Charleston, WV
- Overtime
- Customer service
- Data analysis skills
- Research
- Paid time off
Client Support Desk Analyst
defi AUTO LLC —Charleston, WV
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
Business Applications Specialist -- VH IT Business Apps/Systems -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Mid-level
- Master's degree
- Bachelor's degree
Technical Support Rep I
Shentel —Charleston, WV
- From $18 an hour
- Online Application
- Computer literacy
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
1d
Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Research
- Windows
- Organizational skills
Lead Help Desk Technician
Associated Systems Professionals, LLC —South Charleston, WV
- $32,000 - $40,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
7d
Level 3 – Service Desk Technologist
Next Level Technologies —Charleston, WV
- Azure
- Windows
- Linux
VFD Technical Support Specialist
ABB Inc. —Charleston, WV
- $52,500 - $84,000 a year
- Full-time
- Computer literacy
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
2d
Operations Training Manager (Remote)
SOLV Energy, LLC —Charleston, WV
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
Quick Apply
Managed Services Revenue Cycle Technology Manager
Huron Managed Services LLC —Charleston, WV
- $115,000 - $151,000 a year
- Full-time
- Azure
- 5 years
- SQL
- Health insurance
- Dental insurance
Quick Apply
9d
Senior Clinical Applications Analyst -- VH IT Ambulatory -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Customer service
- System design
- Office
Associate Chief Nursing Informatics Officer -- VH IT Corporate Administration -- Northgate-400 Assoc
CAMC Health System —Charleston, WV
- Overtime
- Nursing
- 7 years
- RN License
Senior Clinical Applications Analyst -- VH IT Core -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Customer service
- System design
- Bachelor's degree
Service Desktop Support Analyst
Coforge Ltd. —Charleston, WV
- $16 - $17 an hour
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
3d
IT Infrastructure Engineer
Service Wire —Culloden, WV
- Full-time
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
4d
Integration Architect -- VH IT Clinical Informatics and Architects -- Northgate-400 Association Dr.
CAMC Health System —Charleston, WV
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service

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Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.

Mon Health -
Charleston, WV

Apply Now

Job Details

Full-time

Qualifications

Android
Mobile devices

Full Job Description

Job Summary

Service Desk: Applies learned knowledge of information systems products and services to assist internal users on simple to complex matters. Responsible for recognizing, researching, isolating and resolving information systems problems. Coordinate referrals to appropriate technical, professional or service personnel for appropriate services, repairs, training, and follow-up. May provide information system library support. Assist in Data Center activities as needed. Responsible for the basic upkeep, configuration, and reliable operations of microprocessor-based computing systems, printers, and peripherals. Demonstrates a basic understanding of and meets the service level agreements of the organization. Demonstrates a basic understanding and adheres to departmental processes for change control. Maintains a level of cybersecurity knowledge sufficient to securely accomplish their job duties.

Responsibilities

1. Provide basic Level I phone support to customers using the Knowledge Database and other reference materials.
2. Resolves routine questions and problems.
3. Must demonstrate an understanding of the basics of customer service, and must demonstrate a good customer service attitude
4. Must be able to use the tool set employed by the support center.
5. Must demonstrate basic knowledge of Windows based PC’s and Apple Android mobile devices.
6. Receive, analyze, and log problem calls into the ITSM software.
7. Support the interaction of I/S personnel to resolve problem calls.
8. Maintains and protects confidentiality with regard to all aspects of patient care and employee information.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)

The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department’s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.

Common Duties and Responsibilities
(Essential duties common to all positions)

1. Maintain and document all applicable required education.
2. Demonstrate positive customer service and co-worker relations.
3. Comply with the company's attendance policy.
4. Participate in the continuous, quality improvement activities of the department and institution.
5. Perform work in a cost effective manner.
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
7. Perform work in alignment with the overall mission and strategic plan of the organization.
8. Follow organizational and departmental policies and procedures, as applicable.
9. Perform related duties as assigned.

Education

Associate's Degree (Required) Education: Associates Degree, Certification, or equivalent demonstrable experience Experience: 1+ years of experience in area of specialization or related profession

Credentials

No Certification, Competency or License Required

Work Schedule: Varies

Status: Full Time Regular 1.0

Location: Northgate-400 Association Dr.

Location of Job: US:WV:Charleston

Talent Acquisition Specialist: Guy S. Stewart [email protected]

Apply Now

Refine Your Search

of information technology jobs in charleston, wv

Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.

Help Desk Support

IT Team Lead -- VH IT Asset Management -- Northgate-400 Association Dr.

Level 1 – Service Desk Technician

IT Team Lead -- VH IT Asset Management -- Northgate-400 Association Dr.

Client Support Desk Analyst

Business Applications Specialist -- VH IT Business Apps/Systems -- Northgate-400 Association Dr.

Technical Support Rep I

Associate Service Desk Analyst -- VH IT Customer Support Center -- Northgate-400 Association Dr.

Lead Help Desk Technician

Level 3 – Service Desk Technologist

VFD Technical Support Specialist

Operations Training Manager (Remote)

Managed Services Revenue Cycle Technology Manager

Senior Clinical Applications Analyst -- VH IT Ambulatory -- Northgate-400 Association Dr.

Associate Chief Nursing Informatics Officer -- VH IT Corporate Administration -- Northgate-400 Assoc

Senior Clinical Applications Analyst -- VH IT Core -- Northgate-400 Association Dr.

Service Desktop Support Analyst

IT Infrastructure Engineer

Integration Architect -- VH IT Clinical Informatics and Architects -- Northgate-400 Association Dr.

I want to receive the latest job alert for of information technology in charleston, wv

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