YouthBuild Coordinator
Reports To: Program Manager/Director
Status: Full-Time
Program: YouthBuild
Position Summary
The YouthBuild Coordinator is responsible for the day-to-day coordination of YouthBuild participants and serves as the primary case manager for enrolled youth. The position supports participants from recruitment and enrollment through program completion, placement, and follow-up.
The coordinator is responsible for ensuring each participant develops and progresses toward an Individual Service Strategy (ISS), remains engaged in education and occupational training, receives appropriate supportive services, and successfully addresses barriers that could prevent program completion.
The position works closely with education and training partners, the Community Partnerships Coordinator, employers, community organizations, and other YouthBuild staff to provide coordinated participant services and achieve program performance outcomes.
Essential Duties and ResponsibilitiesRecruitment, Intake & Enrollment
· Assist with participant recruitment, outreach, orientation, and enrollment.
· Conduct intake interviews and collect required eligibility and enrollment documentation.
· Complete participant assessments to identify educational, employment, personal, financial, transportation, childcare, housing, health, and other needs or barriers.
· Maintain complete and organized participant files.
· Participate in orientation and Mental Toughness/readiness activities for incoming cohorts.
Individual Service Strategy & Case Management
· Serve as the primary case manager and point of contact for assigned YouthBuild participants.
· Develop an individualized Individual Service Strategy (ISS) with each participant that establishes measurable education, employment, training, personal, and supportive-service goals.
· Regularly review and update each participant’s ISS based on progress, changing circumstances, accomplishments, and barriers.
· Conduct scheduled individual case-management meetings with participants.
· Maintain timely and comprehensive case notes documenting participant contacts, progress, referrals, services, and outcomes.
· Help participants obtain identification, transportation, childcare, healthcare, housing assistance, behavioral-health services, substance-use services, benefits, work clothing, and other resources necessary for successful participation.
· Make referrals to community partners and follow referrals through completion to ensure participants actually receive needed services.
· Advocate for participants when appropriate while maintaining professional boundaries.
Attendance, Retention & Participant Success
· Monitor participant attendance, punctuality, engagement, academic progress, occupational training, credential attainment, and completion of program activities.
· Maintain regular communication with education, construction-training, and other program partners regarding participant progress.
· Proactively contact participants following absences, repeated tardiness, disengagement, or other concerns.
· Develop intervention plans for participants experiencing attendance, behavioral, academic, personal, or performance difficulties.
· Identify barriers early and coordinate appropriate interventions before they result in program withdrawal.
· Help participants develop problem-solving, conflict-resolution, communication, time-management, financial, and other life skills.
· Encourage participant accountability while providing the support necessary for successful program completion.
Education & Training Coordination
· Coordinate with education partners regarding GED preparation, testing, attendance, educational progress, and completion.
· Monitor participant progress toward HBI PACT, OSHA-10, and other applicable industry-recognized credentials.
· Coordinate participant schedules across education, construction training, leadership development, community service, workforce development, and supportive services.
· Help participants establish realistic education, training, and career goals.
· Coordinate with instructors and training partners when participants require additional support or intervention.
· Assist with participant orientation, recognition activities, graduation, and other YouthBuild activities.
Career & Transition Planning
· Work closely with the Community Partnerships Coordinator to identify each participant’s career interests and employment readiness.
· Refer employment-ready participants to the Job Developer for employment, apprenticeship, work experience, or postsecondary opportunities.
· Ensure participants have addressed significant barriers before placement whenever possible.
· Participate in coordinated transition planning for participants approaching program completion.
· Assist participants in developing realistic plans for employment, apprenticeship, postsecondary education, advanced training, or other successful post-program outcomes.
Stipends & Supportive Services
· Coordinate participant stipend documentation, attendance verification, and related program records.
· Coordinate supportive-service requests and documentation in accordance with program policies and funding requirements.
· Ensure appropriate documentation is maintained for participant assistance and supportive services.
Documentation, Compliance & Performance
· Maintain accurate, complete, confidential, and timely participant records.
· Ensure participant files contain required eligibility, assessment, ISS, service, credential, supportive-service, placement, and outcome documentation.
· Complete required data entry and assist with YouthBuild performance reporting.
· Track participant progress toward established YouthBuild performance measures.
· Participate in case conferencing, staff meetings, partner meetings, monitoring visits, file reviews, and continuous-improvement activities.
· Assist program leadership in identifying trends affecting participant retention and performance.
· Maintain participant confidentiality and comply with RCCR, DOL, and YouthBuild requirements.
Exit & 12-Month Follow-Up
· Coordinate participant exit planning and ensure appropriate transition plans are established before program completion.
· Maintain required follow-up contact with participants following exit.
· Track employment, education, apprenticeship, credential, and other post-program outcomes during the required follow-up period.
· Work with the Community Partnerships Coordinator to address employment-retention or postsecondary challenges.
· Reconnect former participants with supportive services when barriers threaten employment or educational success.
· Collect and maintain documentation necessary to verify follow-up outcomes.
Qualifications
· Bachelor’s degree in social work, human services, education, counseling, workforce development, or related field preferred; relevant professional experience may substitute for education.
· Experience working with youth or young adults, particularly individuals experiencing barriers to education or employment.
· Case management, youth development, workforce development, education, or community-service experience preferred.
· Strong organizational, documentation, interpersonal, and communication skills.
· Ability to establish supportive relationships with participants while maintaining appropriate professional boundaries.
· Ability to manage multiple participant needs, deadlines, documentation requirements, and partner relationships.
· Ability to respond appropriately to participant crises and challenging situations.
· Proficiency with standard computer applications and ability to learn required program data systems.
· Valid driver’s license and ability to travel locally as required.
· Knowledge of community resources and experience working with community organizations.
· Ability to use client management systems and Microsoft Office 365 programs, including Word, Excel, Outlook, PowerPoint, and Teams.
Work Environment and Physical Requirements
· Maintains physical condition appropriate to the performance of assigned duties and responsibilities, which may include walking, bending, stretching, lifting, standing, or sitting for extended periods of time and operating assigned equipment.
Pay: $55,000.00 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
