Top 3159 Manager it services support Jobs in Charlotte, Nc

Claim Operations Specialist
The Travelers Companies, Inc. —Charlotte, NC
- $45,400 - $74,900 a year
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
- Wellness program
- Paid holidays
2d
Manager - IT Services Support
SHI International Corporation —Charlotte, NC
- $85,000 - $110,000 a year
- Full-time
- Azure
- PMP
- Office
- Health insurance
- Dental insurance
Division Protective Services Specialist (Charlotte)
QuikTrip —Charlotte, NC
- $33.53 - $39.74 an hour
- Background check
- 18 years or older
- CPR Certification
Program Coordinator I
State of North Carolina - Department of Transportation —Mecklenburg County, NC
- $39 an hour
- Full-time
- Office
- Databases
- Administrative experience
22h
Front Desk Associate
Planet Fitness —Charlotte, NC
- Part-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
IT Support Manager - Field Service
Mecklenburg County —Charlotte, NC
- $89,604 - $134,405 a year
- Weekends as needed
- Computer Science
- Computer literacy
- Research
Entry Level Network Administrator (on-site)
Northwood Office —Charlotte, NC
- Extended hours
- Computer science
- Computer Science
- Office
Quick Apply
Recruiting Coordinator
Angi —Charlotte, NC
- $50,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Desk Support Manager (MSP)
CR3D Inc —Charlotte, NC
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Management
- Office
- Continuous improvement
- Health insurance
- 401(k) matching
Quick Apply
Remote Monitoring Specialist - Nights
Lowe's —Mooresville, NC
- $20.67 - $34.52 an hour
- Full-time
- Writing skills
- Mid-level
- 3 years
2d
Security Manager
Securitas Security Services —Charlotte, NC
- $37 - $40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Travel
- Paid holidays
- Disability insurance
Macro Desk - Administrative Assistant
U.S. Bank National Association —Charlotte, NC
- $22.50 - $30.00 an hour
- Full-time
- 5 years
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
7d
Analyst, Enterprise Service Desk
ABACUS —Charlotte, NC
- Microsoft Outlook
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Inventory & Warehouse Supervisor-2nd Shift
City of Charlotte —Charlotte, NC
- $66,826.00 - $96,061.79 a year
- Overtime
- Background check
- Heavy lifting
- Customer service
9d
Emergency Services Representative (On-Site)
Concentrix —Charlotte, NC
- $27.10 - $31.84 an hour
- Urgently hiring
- CPR Certification
- Residential
- US work authorization
- Paid training
- Paid holidays
Operations Support Technology Specialist
Charlotte-Mecklenburg Schools —Charlotte, NC
- $27.53 an hour
- Full-time
- Mid-level
- Office
- 3 years
9d
Human Resources Generalist
iSuite —Charlotte, NC
- $75,000 - $90,000 a year
- Computer literacy
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Assistant Property Manager
RAM Partners, LLC —Huntersville, NC
- $24 - $26 an hour
- Weekends as needed
- Microsoft Excel
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Sr. Operations Manager
Amazon.com Services LLC —Charlotte, NC
- $135,000 - $182,700 a year
- Full-time
- Management
- Construction site
- Engineering
- AD&D insurance
- Health insurance
IT Field Technician
Darkhorse Tech —Charlotte, NC
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Computer science
- Dental office
- Computer Science
Quick Apply

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Claim Operations Specialist

The Travelers Companies, Inc. -
Charlotte, NC

Apply Now

Job Details

$45,400 - $74,900 a year
2 days ago

Benefits

Wellness program
Paid holidays
Paid time off
Pension plan
401(k) matching

Qualifications

Customer communication
Employee relationship building
High school diploma or GED
Stakeholder relationship building

Full Job Description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$45,400.00 - $74,900.00

Target Openings

What Is the Opportunity?

Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others.

What Will You Do?

CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions.
CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment.
CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing.
DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems.
FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards.
May require lifting items up to 20 pounds (occasionally).
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software.
ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results.
ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions.
CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands.
COMMUNICATION SKILLS: Verbal and written communication skills.
JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions.
RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results.

What is a Must Have?

High School Diploma or GED.
1 year of service-related work experience OR Bachelor’s Degree.

What Is in It for You?

Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Apply Now

Refine Your Search

manager it services support jobs in charlotte, nc

Claim Operations Specialist

Manager - IT Services Support

Division Protective Services Specialist (Charlotte)

Program Coordinator I

Front Desk Associate

IT Support Manager - Field Service

Entry Level Network Administrator (on-site)

Recruiting Coordinator

Service Desk Support Manager (MSP)

Remote Monitoring Specialist - Nights

Security Manager

Macro Desk - Administrative Assistant

Analyst, Enterprise Service Desk

Inventory & Warehouse Supervisor-2nd Shift

Emergency Services Representative (On-Site)

Operations Support Technology Specialist

Human Resources Generalist

Assistant Property Manager

Sr. Operations Manager

IT Field Technician

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