Top 357 Information technology Jobs in Charlotte Nc

Tier 2 Systems Engineer
Quo Vadis Inc. —Matthews, NC
- Up to $55,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Mileage reimbursement
- Health savings account
Quick Apply
Junior Service Support Analyst
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Windows
- In-person
- Entry level
Quick Apply
Network Operations Manager
Pacific Life —Charlotte, NC
- $152,370 - $186,230 a year
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
- Paid parental leave
- Paid holidays
Network Security Engineer
Brooksource —Charlotte, NC
- $50 - $52 an hour
- Weekends as needed
- Hybrid work
- Computer Science
- System design
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Field Service Technician
Compucom Staffing —Charlotte, NC
- $15.75 - $21.00 an hour
- Mid-level
- Windows
- Travel
- Paid parental leave
- Health savings account
Quick Apply
8d
IT Desktop Support
Gaylor Electric —Charlotte, NC
- Full-time
- Windows
- Communication skills
- Entry level
Quick Apply
8d
IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
IT Support Specialist
Xpress Data Inc —Charlotte, NC
- $65,000 - $75,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
3d
Specialist IT I (Onsite - Charlotte, NC)
Signet Jewelers —Charlotte, NC
- Full-time
- Windows
- Microsoft Office
- High school diploma or GED
- Store discount
- Health insurance
14d
IT Service Desk Agent
Software Technology Inc —Charlotte, NC
- $32.50 an hour
- Hybrid work
- Mid-level
- Windows
- In-person
Quick Apply
IT Specialist
Qureos Inc —Charlotte, NC
- $20 - $45 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Support Technician
VBest Software Inc —Charlotte, NC
- Contract
- Organizational skills
- IT
- Communication skills
Quick Apply
Tier 1 Desktop Support Technician
Culp Elliott & Carpenter, PLLC —Charlotte, NC
- Full-time
- Background check
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
Desktop Support Technician - IT
Service Metal —Charlotte, NC
- $24 - $26 an hour
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Profit sharing
- Paid parental leave
Quick Apply
3d
IT OPERATIONS TECHNICIAN
Moore & Van Allen —Charlotte, NC
- Full-time
- Entry level
- Under 1 year
Quick Apply
14d
Customer Support Specialist I
Momentus Technologies —Charlotte, NC
- On call
- Remote
- Microsoft Excel
- Microsoft Access
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Systems Administrator I
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Charlotte, NC
- Weekends as needed
- Continuous improvement
- Experience equivalent to degree accepted
- Business
IT Support Technician
Disaster Resource Group —Charlotte, NC
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
IT Support Engineer
Eubanks Cloud Services —Fort Mill, SC
- $27 - $40 an hour
- Weekends as needed
- Hybrid work
- Background check
- Google Workspace
- Computer science
- Flexible schedule
Quick Apply
Technical Support Engineer
Microsoft —Charlotte, NC
- $70,500 - $153,200 a year
- Full-time
- Background check
- Computer Science
- Research
13d

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Tier 2 Systems Engineer

Quo Vadis Inc.
Matthews, NC

Quick Apply

Job Details

Full-time
Up to $55,000 a year

Benefits

Mileage reimbursement
Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Gym membership
Life insurance
Retirement plan

Qualifications

Customer communication
IT user and group management
Equipment troubleshooting
Windows
Computer hardware
Desktop (troubleshooting support)
Remote access software
Systems engineering
Desktop applications
Networking equipment (troubleshooting support)
Desktop administration

Full Job Description

Who we are

A fresh take on Managed IT (MSP), named Charlotte’s best IT provider, offering businesses the kind of IT support they brag about. Our whole job is creating raving fans through fast, friendly, unmatched service. We are a tight, high-energy team that cares about doing excellent work and taking care of clients & each other.

The role

You wear more than one hat. Sometimes, you are on the service desk - the first line of support for our clients and the leader in making an excellent impression. You answer the call, solve the common issues fast and right, document clearly, and escalate cleanly when you need to. You will work across all of our clients, so no two days look the same, and you will have a real path to grow, gain skills, and advance your career.

Other times, you go to client sites and interface with them directly, the literal face of the company. You prepare and install hardware, ensure smooth delivery and perfect setup, while representing Quo Vadis with confidence, character, and charisma. You’ll monitor clients to ensure environments meet Quo Vadis standards and are optimized for performance and security. You’ll also be responsible for onboarding new clients, giving them their first taste of the Quo Vadis Way – you will have the first opportunity to turn them into Raving Fans!

Why this seat is different

At a big shop, you are one of hundreds, and your growth hinges on factors beyond your control. Not here. You will never be just a number or lost in the structure. On a team this size, your work is seen, your voice is heard, and you are valued for what you deliver. Advancement meets you where you are. When you’re ready for Tier 3, you move because of what you can do and what you demonstrate. You will be part of a strong team that holds a high bar and helps you clear it.

What your days look like

Provide technical support to end users by phone, email, and ticket, and make their problems go away.
Provide remote support to troubleshoot computer hardware, software, account access and password resets, VPN and network connectivity, and peripherals.
Set up and maintain workstations, onboard new users, and keep equipment and licenses tracked.
Work your queue by priority and SLA, and know when to hand a ticket off.
Interface with clients of all types, from body shop owners to lawyers and make an excellent impression every time.
Quickly determine root causes of onsite problems and fix them permanently and efficiently.
Onboard new clients smoothly and effectively with minimal interruption to their business.
The honest part: some days are calm, some days the phones do not stop and the tickets flood in. On those days, you’ll be helping out on the service desk – all hands on deck! Other days you’ll be out installing hardware in a client’s office and making sure all their problems disappear. If you are energized by a pace that swings and a different schedule every day, you will love it here. If you need a steady, predictable rhythm, this probably is not your seat.

What you need

3+ years of hands-on help desk or IT support experience, ideally at an MSP or in a multi-client environment.
Confident with computer troubleshooting on Windows and Mac operating systems, common business apps, account access and password resets, basic networking such as VPN and network protocols, and basic Active Directory.
Local to Matthews and able to work on-site every day.
A calm, friendly, customer-first way of communicating, and good notes.
Ability to think clearly under pressure.
Process-oriented, driven, and independent.
Confidence and clean-cut, neat appearance with a ready smile.

What the role pays

Up to $55,000 per year, based on experience, plus a strong benefits package.

Why you will like it here

Health insurance (we cover 50% of the employee premium), dental, vision, and a 401(k) with a 3.5% match.
Up to $120 per month toward internet and phone, up to $30 per month toward a gym, and mileage reimbursement.
Two weeks of PTO plus 13 paid holidays.
A clear, supported path to Tier 3, with training and certifications.
A fun, candid, bullpen-style team that keeps a high bar and still enjoys the work.

Ready to apply?

If you are dependable, service-minded, and ready to grow your IT career in a fast-moving environment, we would love to meet you.

Pay: Up to $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Do you have at least 3 years of hands-on help desk or IT support experience? If so, briefly describe in 2 – 3 sentences.
Have you worked in an MSP or multi-client environment? If so, briefly, where?
Are you able to commute to and work on-site in Matthews, NC every day? If so, how long is your estimated commute?
What experience do you have with deploying, configuring, and managing UniFi switches and access points?

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in charlotte nc

Tier 2 Systems Engineer

Junior Service Support Analyst

Network Operations Manager

Network Security Engineer

Field Service Technician

IT Desktop Support

IT Help Desk Administrator

IT Support Specialist

Specialist IT I (Onsite - Charlotte, NC)

IT Service Desk Agent

IT Specialist

IT Support Technician

Tier 1 Desktop Support Technician

Desktop Support Technician - IT

IT OPERATIONS TECHNICIAN

Customer Support Specialist I

IT Systems Administrator I

IT Support Technician

IT Support Engineer

Technical Support Engineer

I want to receive the latest job alert for information technology in charlotte nc

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