Top 9 Technical writer Jobs in Charlotte Nc

Technical Writer
SPAN Enterprises —Rock Hill, SC
- $55,000 - $65,000 a year
- Full-time
- Word processing
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Cybersecurity Technical Writer - AI Trainer
DataAnnotation —North Carolina
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
13d
Technical Writer
PC Construction —Charlotte, NC
- $80,000 - $110,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Profit sharing
Quick Apply
Technical Writer
Family Trust Federal Credit Union —Rock Hill, SC
- Microsoft Excel
- Research
- Mid-level
Quick Apply
Specifications Writer
LS3P —Charlotte, NC
- 5 years
- Mid-level
- Office
Director, Process Documentation
Trimont LLC —Charlotte, NC
- Hybrid work
- 7 years
- Office
- Bachelor's degree
3d
Architectural Specification Writer
Kahler Slater —Charlotte, NC
- 5 years
- Office
- Quality control

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Marketing Specialist – Content & Performance
SPAN Enterprises —Rock Hill, SC
Bachelor’s degree in Marketing, Communications, or a related field preferred. Monitor and analyze performance using tools such as Google Analytics, email…
$55,000 - $65,000 a year
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Copywriter
Fame Foundry —Charlotte, NC
Fame Foundry is currently seeking an experienced writer to develop copy and content both for client projects and for Fame Foundry’s publications, including Fame…

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Content Analyst
Gilson Company, Inc. —Lewis Center, OH
Assist with social media content entry and scheduling based on strategic direction. Collaborate with product, marketing, and technical support teams to gather…
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Technical Writer - Raymond Ohio
Thomas & Reed, LLC —Columbus, OH
Bachelor's degree in communications or appropriate comparable discipline or 3 + years technical writing experience.
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technical writer jobs near charlotte nc

Technical Writer

SPAN Enterprises -
Rock Hill, SC

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Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Life insurance

Qualifications

Teamwork
Word processing
Research
Attention to detail
Customer support

Full Job Description

Company Overview
At SPAN Enterprises, LLC, we are dedicated to developing innovative software solutions that streamline complex business processes. Our products empower organizations to confidently manage tax filing, compliance, and workforce management. Guided by our core values—Create, Commit, and Candor—we aim to deliver exceptional products while nurturing a collaborative and customer-focused environment.

Job Summary
We are seeking a detail-oriented and inquisitive Technical Writer to join our Product team. In this role, you will craft clear, accurate, and engaging technical documentation that supports our products. Your expertise in technical writing, editing, and research will ensure our documentation is comprehensive and accessible to diverse audiences. You will be responsible for creating, organizing, and maintaining comprehensive product documentation, which will serve as the backbone of our customer support center, internal knowledge base, and AI-powered chatbot.

You will collaborate closely with Product Managers, Business Analysts, Customer Support representatives, and Subject Matter Experts to transform intricate product functionalities into clear, accurate, and user-friendly documentation. Your efforts will directly enhance customer self-service, improve support efficiency, facilitate onboarding, and elevate the quality of AI-generated responses.

This position is perfect for someone who enjoys diving deep into complex software products, asking thoughtful questions, organizing a wealth of information, and crafting documentation that empowers customers to succeed.

Core Focus Areas

Develop and maintain product documentation, user guides, and knowledge base articles.
Work alongside Product Managers, Business Analysts, and Subject Matter Experts to capture essential product knowledge.
Enhance documentation quality to facilitate customer self-service and AI-powered support.
Identify documentation gaps and proactively generate content to tackle recurring customer inquiries.
Ensure documentation accuracy as products and features evolve.

Experience

Proven experience in technical writing within the software or technology industry
Strong editing skills with an eye for detail and accuracy
Proficiency in using Visio for diagram creation and Word processing software for document management
Excellent communication skills to effectively collaborate across teams
Ability to research complex topics thoroughly and present information clearly
Experience with proofreading to eliminate errors and enhance readability
Familiarity with technical writing best practices and industry standards

Join us at SPANT Enterprises, LLC where your expertise will help shape the future of innovative software solutions!

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

technical writer jobs in charlotte nc

Technical Writer

Cybersecurity Technical Writer - AI Trainer

Technical Writer

Technical Writer

Specifications Writer

Director, Process Documentation

Architectural Specification Writer

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