Top 6 Remote technical support Jobs in Charlottesville Va

Customer Service and Sales Representative
Shentel —Waynesboro, VA
- From $15 an hour
- Overtime
- Remote
- Sales
- 1 year
- Communication skills
- Paid training
- Paid holidays
Quick Apply
7d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Fully Remote Customer Service Agent
Disabled Veteran Solutions —Staunton, VA
Answering inbound calls and delivering a positive, solution-focused customer experience. Conducting follow-up calls to ensure issues are resolved and customers…
From $15 an hour
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12d
Customer Service and Sales Representative
Shentel —Waynesboro, VA
As a Customer Service Representative, you’ll be the first point of contact for customers—helping solve problems, answer questions, and identify opportunities to…
From $15 an hour
Quick Apply
7d

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End User Support Specialist
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Associate’s degree in technical or other related field preferred or 5 years of practical experience in such a field. RF Scan Gun maintenance/support a plus!
Customer Service & Sales Representative
Shentel —Chillicothe, OH
This role combines customer service and sales, giving you the ability to directly impact both customer experience and your earning potential.
From $15 an hour
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Customer Service and Sales Representative

Shentel -
Waynesboro, VA

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Job Details

Full-time
From $15 an hour
7 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com.

Location: Remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio
Schedule: Full-time

What You’ll Do:
As a Customer Service Representative, you’ll be the first point of contact for customers—helping solve problems, answer questions, and identify opportunities to deliver additional value. This role combines customer service and sales, giving you the ability to directly impact both customer experience and your earning potential.

Compensation & Earning Potential:
Base Pay: $15+ per hour
Commission Opportunity with Multipliers
Estimated Total Earnings: $42,000–$60,000+ annually
Top Performers earn around $80,000 - $100,000 annually

Schedule Expectations:
We know that work-life balance is important to you and your family!
Monday–Friday: 10:30 AM – 7:00 PM
Around every 4th Saturday required, 8:30 AM – 5:00 PM, with a day off during the same week
Overtime required monthly with the opportunity for additional overtime
Schedules are provided in advance

Remote Work Expectations:
Dedicated, private workspace required
High-speed wired internet (no Wi-Fi-only or satellite connections)
Company-provided equipment
Paid training with full attendance required

What We’re Looking For:
1+ year customer service or call center experience
Strong communication and problem-solving skills
Ability to navigate multiple systems and handle high call volume
Comfortable identifying sales opportunities while supporting customers
Self-motivated and able to work independently

Why Join Us:Robust earning potential:
Competitive benefits: 401k contribution and match, medical, dental, vision, life insurance, PTO, and holidays
Paid training and ongoing development
Supportive team environment
Opportunity to grow into advanced roles
Discounted Shentel services in specific areas

Our Mission:
We’re committed to delivering exceptional service while keeping our communities connected. Every interaction matters—and you’ll play a key role in making that happen. Shentel shows industry-leading customer satisfaction; our service speaks for itself. We offer our employees a competitive benefits package and a winning culture. With over 100 years of history and growth, Shentel continues to lead the way. Apply with us today to learn more!

Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or [email protected]. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly.

For technical issues with the website, please contact [email protected].

EEO is the Law and Pay Transparency

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remote technical support jobs in charlottesville va

Customer Service and Sales Representative

Construction Technical Specialist - Autodesk FORMA ( ACC )

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