Top 20 Bilingual customer service Jobs in Chatham, Il

Customer Care Representative I
Heartland Bank and Trust Company —Springfield, IL
- $17.08 - $21.86 an hour
- Full-time
- Communication skills
- Entry level
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Springfield, IL
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Green Family Insurance —Springfield, IL
- $40,000 - $45,000 a year
- Full-time
- Bilingual
- Computer literacy
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
9d
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Springfield, IL
- From $18.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
14d
Supply Center Coordinator - Brickworks Supply
Glen Gery —Springfield, IL
- Full-time
- Spanish
- Word processing
- Merchandising
Quick Apply
Telecommunications and Badging Supervisor (EXECUTIVE II)
State of Illinois —Springfield, IL
- $6,589 - $9,541 a month
- Overtime
- Bilingual
- Background check
- Mid-level
- Health insurance
- Dental insurance
9d
Retail Service Specialist
O'Reilly Automotive Stores —Springfield, IL
- $15 - $20 an hour
- Full-time
- ASE Certification
- Merchandising
- Communication skills
- Employee stock purchase plan
- Health insurance
Quick Apply
Insurance Sales Agent - Customer Service
Freeway Insurance Services America, LLC —Springfield, IL
- Urgently hiring
- Spanish
- English
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
14d
Insurance Service Agent - Ukrainian & Russian Speaker
International Insurance Group, Inc. —United States
- $38,000 - $47,000 a year
- Full-time
- Remote
- Background check
- English
- Microsoft Office
- Paid training
- Paid holidays
Quick Apply

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Front Desk Coordinator
Maurer Family Dental —Springfield, IL
Answer and respond to telephone calls and text messages. This position offers the opportunity to work in a dynamic dental practice, contributing to the well-…
$18 - $23 an hour
Quick Apply
12d
Customer Care Representative I
Heartland Bank and Trust Company —Springfield, IL
This position provides prompt resolutions for customer's concerns via recorded telephone, e-mail, and chat line. Text "2658" to (309) 322-9911 to apply.
$17.08 - $21.86 an hour

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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
1d
Bilingual Customer Service Representative
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
1d

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Customer Care Representative I

Heartland Bank and Trust Company -
Springfield, IL

Apply Now

Job Details

Full-time
$17.08 - $21.86 an hour

Qualifications

Communication skills
Entry level

Full Job Description

Text "2658" to (309) 322-9911 to apply.

Wage Range: Min: $17.08, Mid: $19.47, Max: $21.86

A Brief Overview

The Customer Care Representative I provides information and offers creative solutions to callers concerning the Bank's products and services. This position is a multi-functional, customer-oriented individual who relies on instructions and pre-established procedures to perform the functions of the job. This position provides prompt resolutions for customer's concerns via recorded telephone, e-mail, and chat line. The goal of this position is to retain and enhance existing customer relationships and to develop new ones. The Customer Care Representative I reports to the department manager.

What you will do

Answer all inquiries about our products, services, policies, and procedures, including all deposit rates as well as promoting and referring bank products and services; promptly provide bank balances, transactions and other account related information to our customers; and quickly diffuse potential conflict and calmly respond to customer's distress to ensure customer satisfaction.
Demonstrate organizational and problem-solving skills - own the problem.
Become knowledgeable and keep updated about company products, services and information systems in order to resolve problems and promote customer relationships through service and cross sales.
Demonstrate excellent communication skills, interest in, and the ability to work with people in a professional manner.
Refer and recommend products and services that benefit customers; meet referral and sales goals.
Assist with other functions as necessary or requested to complete work accurately and on schedule; demonstrate continuous improvement by proactively offering creative solutions to a problem or concern.
Possess excellent verbal and written communication skills and be able to communicate well with a variety of people via phone, e-mail, and chat.
Demonstrate the ability to multi-task and shift full focus to a different task in an instant; must be flexible to meet the needs of the department.

Other Qualifications/Requirements

Spanish speaking/bilingual preference.
H.S. Diploma or GED and minimum 1 year retail, office, bank or other customer service experience preferred or equivalent combination of education and experience.

Who We Are

Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.

Heartland Bank’s mission is to “create value for the customer, earn a profit for the Bank, and have fun doing it!” At Heartland, employees have the opportunity to make a difference every day.

What We Offer

At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.

Physical Demands

Regularly: Sitting, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
Frequently: Standing, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions
Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)

Equal Opportunities and Accommodations Statement

Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.

Salary Disclaimer

The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.

#INDRB123

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Refine Your Search

bilingual customer service jobs in chatham, il

Customer Care Representative I

Spanish Bilingual Remote Customer Service Representative

Customer Service Representative

Bilingual Multi-Location Customer Service Specialist (Spanish)

Supply Center Coordinator - Brickworks Supply

Telecommunications and Badging Supervisor (EXECUTIVE II)

Retail Service Specialist

Insurance Sales Agent - Customer Service

Insurance Service Agent - Ukrainian & Russian Speaker

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