Top 12 Front desk manager Jobs in Chatham, Ma

Front Desk Agent
Ocean Edge Resort & Golf Club —Brewster, MA
- $18 - $19 an hour
- Full-time
- US work authorization
- In-person
- Entry level
Quick Apply
6d
Front Desk Manager
Pyramid Hotel Group —Chatham, MA
- $65,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Accounting
- Health insurance
- Paid time off
Concierge Part Time
Maplewood Mill Pond LLC —Yarmouth, MA
- From $17 an hour
- Extended hours
- Pass drug screening
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Coordinator
Dental365 —South Yarmouth, MA
- $22 - $27 an hour
- Full-time
- Dental office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
12d
Front Desk - Ambassador
Outset Collection by Hilton —South Wellfleet, MA
- $20 - $25 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Medical Receptionist (Part Time) (Hyannis)
The Vascular Care Group —Hyannis, MA
- $20 - $27 an hour
- Part-time
- HIPAA
- Administrative experience
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
Multi-Site General Manager
Capital Vacations —West Yarmouth, MA
- Full-time
- Travel
- Senior level
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
6d
Night Auditor/Manager/Accountant
Outset Collection by Hilton —South Wellfleet, MA
- $20 - $25 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Concierge
Maplewood Brewster LLC —Brewster, MA
- $18 an hour
- Part-time
- Word processing
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Guest Service Representative
MARGARITAVILLE RESORT CAPE COD —Hyannis, MA
- $18 an hour
- Word processing
- Hotel
- High school diploma or GED
Quick Apply

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Administrative Assistant
Cape Cod Tech Foundarion —Harwich, MA
Interact with students, teachers and administration at CCTHS . You will be responsible for all administrative activities as outlines below.
$20 - $25 an hour
Quick Apply
14d
Front Desk Administrator- Part Time
Fairwinds - Nantucket's Counseling Center —Nantucket, MA
Answer incoming phone calls and respond to text messages in a timely and professional manner. The role involves providing front desk support, maintaining a…
$25 an hour
Quick Apply
1d

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Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)
Pure Health Aesthetics & Wellness —Lewis Center, OH
Answering incoming calls and scheduling appointments. Maintaining an organized and welcoming reception area. Collecting payments and processing transactions.
$22 - $25 an hour
Quick Apply
9d
Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
Quick Apply

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front desk manager jobs near chatham, ma

Front Desk Agent

Ocean Edge Resort & Golf Club
Brewster, MA

Quick Apply

Job Details

Full-time
$18 - $19 an hour
6 days ago

Full Job Description

Ocean Edge Resort & Golf Club is hiring! We are looking for exceptional Front Desk Agents to join our talented and friendly team.

The Front Desk Agent is focused on providing efficient service and creating memorable experiences by making connections with all of our guests and members. In this position, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out. The successful candidate must have a friendly and welcoming attitude. The Front Desk Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. In this role, accuracy and accountability of payment verification, process of deposits, check cashing and exchange of currency is essential. This is the ideal position for someone who has a passion for guest service, values problem resolution, and enjoys working in a fast paced environment.

Maintain complete knowledge at all times of:
all hotel features, services and hours of operation
all room types, numbers, layout, décor, appointments and location
all room rates, special packages and promotions
daily house count and expected arrivals/departures
room availability for any given day
scheduled group activities
Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
Access all functions of computer system according to established procedures and standards.
Ensure that workstation remains neat and organized with all needed supplies.
Answer department telephone within three rings, using established greeting and appropriate telephone etiquette.
Promote positive guest relations to all individuals approaching the front desk.
Handle guest complaints in a timely and efficient manner.
Accommodate all requests for information in a professional manner.
Complete daily shift checklists.
Process all guest check-ins according to established hotel requirements.
Ensure accurate accounts for each guest in accordance with their requirements. (i.e. share-with, separate room/tax/incidentals, comp.)
File registration cards and vouchers in bucket by room number.
Accommodate room changes expediently.
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation.
Accept and record wake-up calls; accurately execute all wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel.
Resolve discrepancies in the room status report with housekeeping.
Match the bucket check to in-house guest ledger report; adjust records as necessary to balance and report discrepancies to front office manager.
Process all checkouts according to established hotel requirements.
Prepare and process express departures for all guests.
Handle requests for late checkouts according to hotel procedures.
Adhere to all cashiering procedures.
Document pertinent information in the logbook.
Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.
Provide concierge service when no concierge is available.

Pay: $18.00 - $19.00 per hour

Ability to Commute:

Brewster, MA 02631 (Required)

Work Location: In person

Quick Apply

Refine Your Search

front desk manager jobs in chatham, ma

Front Desk Agent

Front Desk Manager

Concierge Part Time

Front Desk Coordinator

Front Desk - Ambassador

Medical Receptionist (Part Time) (Hyannis)

Multi-Site General Manager

Night Auditor/Manager/Accountant

Concierge

Guest Service Representative

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